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“Wonderful Isle of Man”
Review of The Rutland Hotel

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The Rutland Hotel
Ranked #6 of 15 Hotels in Douglas
Certificate of Excellence
Reviewed 26 June 2014

4 day break travelling with Caradoc Coaches (a Shropshire company who I would fully recommend). They arranged the booking with The Rutland Hotel. The hotel is Victorian spread over 4 floors. It has been refurbished very tastefully. We had a room on the 4th floor overlooking the sea front. Excellent space and very comfortable, clean and bright. The building is Victorian and this should be borne in mind when you see the small corridors. Cant grumble at the excellent room space.
Food is excellent self service with a carvery in the evening, and self service in the morning with an excellent selection of options.
The Staff.......I can only say they were all excellent. Nothing was too much trouble. Thank you for a wonderful break.

  • Stayed: June 2014, travelled as a couple
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Thank r_sumner52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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206 - 212 of 355 reviews

Reviewed 19 June 2014

Never again! hardly any sleep due to noisy extractor over kitchen, which came on at6am and sometimes earlier and did not go off until after 8pm. Food very bland all vegetables were frozen and had no taste. No fresh fruit for breakfast, just tinned prunes, grapefruit, and mandarin oranges, in fact I think all the food was of very poor quality. Only good thing about this hotel is that it was very clean. But certainly not a place for a relaxing holiday !!!

  • Stayed: June 2014, travelled with friends
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Thank sassy445
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkDWilson, Managing Director at The Rutland Hotel, responded to this reviewResponded 18 July 2014

Dear valued guest, may we thank you for your visit to the Rutland. While we're happy to hear that you found the hotel very clean, we are sorry to hear that there were parts of your stay that you were unhappy with. As we endeavour to provide exceptional service combined with great value for money, we therefore appreciate your helpful feedback and take all your points on board. Should you ever return to Douglas, we would be pleased to host you again so we can demonstrate our usual high standards. Many thanks and kind regards,

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Reviewed 19 June 2014

By travelling with Magestic, you get very good value for money, which was proved by our stay at the Rutland. Being a single traveller I usually end up with a cupboard, for a lot extra money, but I had a wonderful room with a modern TV,and appreciated all the little extras in the room.

  • Stayed: June 2014, travelled with friends
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3  Thank Anne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2014

What a wonderful place to stay my friend and I received a great welcome from all the staff
who were so helpful during our stay, nothing was too much trouble for them.
The hotel is spotlessly clean and the food marvelous it could not be better.
Many thanks to all concerned

  • Stayed: June 2014, travelled with friends
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1  Thank Brian Leslie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2014

Just returned from a 5 night break at the Rutland. Location very central. Staff welcoming and very efficient. The room was spacious, airy and light with very nice furnishings. We had half board, the meals were excellent and always hot. The vegetables were rather limited and a little overdone to my choice. The hotel was very clean. The only downside was the steep steps to the front of the hotel to access it, once inside you had a lift, but people with walking difficulties had great problems. There was a hand rail but the bottom 2 steps did not and they were steeper than a normal step. Overall a well enjoyed break

  • Stayed: June 2014, travelled as a couple
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Thank Wendy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2014

A cracking holiday with EDEN TOURS PENCADER.We stayed in hotel 4 nights Dinner B/B rooms,service.food.What can i say! It was truly wonderful! Id go back tomorrow if i could,NO PROBLEM!Every member of staff was great! no problem.Food wonderful,self sevice,no waiting!

Room Tip: Back Rooms ok till 6am when fans are working!
See more room tips
  • Stayed: June 2014, travelled with friends
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2  Thank jeffripton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2014

Stayed here for tt week lovely hotel and fab staff nothing was too much trouble, they were very helpful I will definitely be back room was big and roomy, breakfast was very good a good selection to choose from

  • Stayed: June 2014, travelled as a couple
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1  Thank Jackie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Rutland Hotel

Address: Rutland 19 Palace Terrace, Queens Promenade, Douglas IM2 4NF
Region: United Kingdom > Isle of Man > Douglas
Amenities:
Bar / Lounge Free Breakfast Restaurant Room Service Wheelchair access
Hotel Style:
#3 Family Hotel in Douglas
#6 Romantic Hotel in Douglas
Price Range: £67 - £156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Rutland Hotel 3*
Number of rooms: 64
Official Description (provided by the hotel):
One of the most elegant buildings on the Isle of Man, The Rutland is the latest addition to the Sleepwell Group. Following a multi-million pound refurbishment, The Rutland has been transformed into a stunning 64 bedroom hotel offering comfort, style and quality to both business and leisure customers. The Rutland is situated on the Queens Promenade in Douglas and enjoys beautiful panoramic views across Douglas Bay and is only a short walk to the town centre. Please note that due to the original architectural features of our Isle of Man Hotels, they are not suitable for any guests requiring 'Wheelchair' or 'Street level access', as all have external steps to access the hotel entrance. Proud winner of the 2008 Isle of Man Tourism Awards - Best Hotel of the Year. ... more   less 
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Also Known As:
Rutland Hotel Douglas
Rutland Hotel Isle Man
The Rutland Hotel Isle Of Man/Douglas

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