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“First class service”
Review of Regency Hotel

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Regency Hotel
Ranked #9 of 22 Hotels in Douglas
Certificate of Excellence
Isle Of Man
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“First class service”
Reviewed 20 August 2012

I recently attended a birthday celebration for a lady who was a hundred years old. The staff were very polite and nothing was too much trouble for them. They made everyone feel very welcome and the buffet was well presented. Top marks for the chef, the cake was delicious and the sandwiches very apertising. Would recommend this venue for any type of celebration.

  • Stayed August 2012, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank julrita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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140 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Peebles, United Kingdom
Level Contributor
71 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 15 August 2012

Stayed here for the first time in a long while. The manager at reception greeted me by names and they had retained my prefernces for a morning newspaper. Nice touch.

Room was fine and good value for money.

The restaurant is good but a little pricey. They have probably got the best maitre d on the island - jim/James.

Situated at thefar end of the prom it is cut off although they run a free shuttle service.

  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank leesons2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeLand, Florida
Level Contributor
58 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 6 August 2012

Good breakfast, and small but very clean rooms. I think this hotel was great. No complaints and checkin staff was very good. Front desk staff even loaned me a phone charger. Quite interesting that it is an old building that they are taking good care of.

Stayed August 2012, travelled with friends
Helpful?
Thank Reginald Dougla... K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 July 2012

This is a good hotel by IOM standards. It is right at the end of Douglas Promenade, so a long walk to the shops and main town centre, however. The food here is excellent - the restaurant in particular. The bar menu, whilst good, is limited and doesn't seem to change very often, so if you're here for extended periods it can become a tad boring. The cooked breakfasts are tasty without being greasy. The service is always consistently good and friendly, both in the restaurant and bar. I found the quality of the rooms to be mixed - there seems to be no consistency in terms of furnishings and decor, although all the rooms I stayed in were adequate, you can't help liking some over others. Free wifi is a bonus. All the staff are courteous and seem well trained.

Room Tip: Ask for a sea view. Don't have one of the ground floor rooms behind reception. They're like...
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  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IanWebster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
102 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 26 June 2012

We arrived at Douglas on the ferry without anything booked. We had a list of hotels from the net to try but found them to be nothing like what was advertised and in addition the staff were totally unhelpful. We then came to the Clancy - which is on the northern end of the beach road "strip" and it all turned around. The manager was very helpful; and accommodating, the room was very good and comfortable and the other service was great. In addition, their restaurant provided one of the best eating experiences we have found in the UK - hope they keep the chef. A bit pricy but a lot of additional bits were provided. We did not mind paying the extra to get what we did. (the lift is a collectors item)

Room Tip: Rooms away from the Promenade are quieter.
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank morswazza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rugby
Level Contributor
93 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 19 June 2012

Stayed for last night of 2012 TT. Great location on the front at Douglas, close to the TT action, but once inside the peace and quality make the premium price worth while. A quality and relaxing place to stay on the beautiful and friendly IOM. I shall return.

Room Tip: We had a sea front room. Perfect.
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  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isle of Man, United Kingdom
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 20 May 2012

We enjoyed an excellent dinner. Dishes were well-presented and cooked. The service was leisurely but skilled and the staff attitude pleasant and welcoming. The chef is talented, producing well-balanced and interesting dishes. The value for money is exceptional.We were not staying in the hotel, so cannot comment on other facilities.

  • Stayed May 2012, travelled on business
    • Value
    • Service
Helpful?
Thank Manxman34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Regency Hotel

Property: Regency Hotel
Address: Queens Promenade, Douglas IM2 4NN
Region: United Kingdom > Isle of Man > Douglas
Amenities:
Hotel Style:
#1 Business Hotel in Douglas
#3 Romantic Hotel in Douglas
Price Range (Based on Average Rates): £
Number of rooms: 45
Reservation Options:
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Also Known As:
Regency Hotel Douglas
Regency Hotel Isle Of Man/Douglas

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