Stayed for one night, pleasant receptionist, chcked in fine. The room was great with a lovely view and more than enough facilities. the evening meal was not great and I was surprised it had a michelin rating. The lift is quirky but overall teh hotel has olde world charm and some really good "free" extras. The waitress at breakfast was quite rude but overall the staff were very helpful. Would stay there again
Good place with excellent service.
Rooms are big and spacious.
Breakfast is excellent but can do with a little variety.
Get free dvds to view with a good collection
Service is good and staff friendly
Free drop facility in the morning to city
Hotel with a lovely traditional reception area. Good food and attractive dining room. A complimentary soft drink in room. Complimentary newspaper. WiFi is free and works well. The hotel is located at the end of a large bay and rooms at the front of the hotel have a super view over the sea.
The rooms are comfortable and clean.
The best of the hotels which I have used in Douglas, that is if you do not want the use of a gym or pool.
I stayed at the Regency for one night on business. I arrived mid evening, and was greeted by a very surly and unsmiling receptionist, who may be one of the owners. Signing in was accomplished without a smile or any dialogue. I was told how to find my way to the room, and encountered the antique lift which has just enough room for one person and a case. Any more would require several trips.
However, the room was large, quiet, clean with good internet access and a DVD.
The hotel displays a quirky policy over breakfast. There is no buffet, only waiter service. This does not lend itself to a quick getaway, but would be OK if you have time to relax.
Paying the bill was a repeat of the signing in experience, with the same unsmiling, but efficient receptionist. No small talk, like 'did you enjoy your stay?' etc.
It did represent reasonable value for money, but could be so much better with more emphasis on customers' total experience.
I have stayed in quite a few hotels on business in the UK and I must say this was a great hotel for the price. Clean, comfortable and even a DVD player!
They offer a free bus into the Centre of Douglas.
Food in the restaurant was very good and again value for money.
Would stay again, just for the quirky old fashioned lift!
Since my last review, I’ve stayed at the Regency on numerous occasions due to work commitments. My main grumble is relegation to the Lodge (hotel annex building) for my stays and room 508! This said, the rooms are spacious, clean and relatively quiet. The hotel has even placed luggage racks in the rooms. The free internet in the room is appreciated but the computer machines do require updating.
I tried the hotel restaurant. The food is reasonable and if anything, the portions are over generous. If the hotel food doesn't grab you, Mr.Hassan at Chillies, the Indian restaurant adjacent to the hotel, does a good curry.
So all in all, a good hotel. I wish all hoteliers aspired to the high standards the Regency consistently achieves.
