We stayed for 5nights at this hotel on the week commencing 05/08/2013.to say we were worried was to say the least.after reading the reviews on here.what a wonderful suprise,when we arrived we were met by stuart who offered us a complimentary drink a good way to start our holiday.we were then given our keys to our room.yes the furniture is dated but it has lots of life in it.the room was immaculate the bathroom was dated but again there was no problem with cleanliness.the breakfast was fab from cereals to full english.one of the only places ive stayed at that knows how to poach an egg.nothing is too much trouble for them.stuart diana mike and the whole staff are without doubt the most helpful and efficient hoteliers weve met in a long time.these bigger pricier hotels could learn a lot about customer service from them.so in short stay here if you want good service at a reasonable cost.you will enjoy your stay
We did and we cant wait to go back.
- Official Description (provided by the hotel):
- * PRIME LOCATION ON THE BEACH NEAR THE PALACE HOTEL * AMONG DOUGLAS PROMENADE BEST VALUE GUEST HOUSES/ B&Bs * LIFT, FREE WIFI, FREE STREET PARKING * MEMORY FOAM MATTRESSES * 100% GUEST SATISFACTION POLICY FROM ARRIVAL ... more less
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- Also Known As:
- Silvercraigs Hotel Douglas
- Silvercraigs Isle Of Man/Douglas