We regularly go over to Douglas for the TT and have been here for a meal several times in previous years. Never again! It was a busy evening - always is during TT week but even that was no excuse. The menu was restricted to say the least but we chose the gammon with chips and mango salsa. It was all but cremated when it arrived and the chips were very ordinary oven chips. However the awful meal was superseded by the awful customer service we experienced. When we found a free table it had been cleared but was sticky all over where drinks had obviously been spilled and then not wiped down properly. When the waitress brought our drinks we asked if she could wipe down the table. 'I will when I get a minute' was her curt reply. When she did get a minute it was smeared again with a tiny scrunched up cloth and had no effect whatsoever on the state of the table. We will certainly not be returning next year!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.