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“Don't listen to the bad reviews!!” 5 of 5 bubbles
Review of Whitley Bay Holiday Park - Park Resorts

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Whitley Bay Holiday Park - Park Resorts
Certificate of Excellence
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Don't listen to the bad reviews!!”
5 of 5 bubbles Reviewed 26 March 2013

We regularly holiday at park resorts but this year we went on the opening day and the refurb is amazing! Although a few set backs with the car parking facilities at the entrance which is understandable due to the weather they've had recently everyone was still very helpful and accommodating. Due to this inconvenience the park gave everyone a £10 bar voucher and free hydro domes and pool activities. Our caravan had been prepared beautifully for our arrival and they had even turned the fire heating and tv on for us! I don't understand some of the other people's reviews about soiled bed linens as I have never witnessed crisp white sheets like them on every holiday we've had here! The new teamstars for 2013 are great they definitely kept us entertained and go the extra mile to make your stay the best it could be! Scott the entertainment manager is amazing! He was made for the job he creates such a great atmosphere and the kids love him! Battle of britpop is a must see and we look forward to seeing the new shows in June when we return. Overall a great break apart from the crappy march weather and we can't wait to return in June. The Mcparlins

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Mcparlin5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park R, General Manager at Whitley Bay Holiday Park - Park Resorts, responded to this review, 3 April 2013
Thank you for review! There has been substantial investment in refurbishment in the winter months at Whitley Bay and it is so nice to see that our guests are experiencing and enjoying the improvements that have been made.
We tried our very best, to get the work in the car park finished before the park opened, but due to the weather we were unsuccessful. We wanted the holiday homes to be nice and warm for our guests who were arriving in such very bad weather, and I am glad to see that this was appreciated. Our entertainments team have been working very hard throughout March, to ensure our customers receive the best possible entertainments experience.
Thank you once again for your feedback – we appreciate all comments, good or bad and look forward to welcoming you back to Whitley Bay in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,004 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (113)
Date | Rating
  • English first
  • German first
  • Any
English first
Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 25 March 2013 via mobile

We are just back from staying in a caravan at this resort. Before we went there were many comments about how terrible and unclean and rubbish this place was. However, after staying the weekend I think the complete opposite. The caravan was clean, comfortable and wArm(given the freezing time of year!). The entertainment was quality - both the catering and the Teamstars entertainment staff were pleasant, helpful and...entertaining.

There were a few tribute bands (elton John and the whodlums) but even the Teamstars could sing and the blonde girl was especially good.

What more would you expect for a cheap holiday?!

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank AndrewShut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park R, General Manager at Whitley Bay Holiday Park - Park Resorts, responded to this review, 3 April 2013
Thank you for your kind comments following your recent stay at Whitley Bay! It looks like we have created some amazing memories for you during your holiday with us! We have put in a lot of effort over the winter to improve our accommodation standards and our facilities have been subject to substantial investment with our guests pleasure in mind. I will ensure that the entertainment team receive your great feedback – I know they will be as happy and as proud as I am! Thank you once again and we look forward to welcoming you back to Whitley Bay in the future!
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2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 24 March 2013

Just drove back from Whitley, and we had a great time. The brave ent's team were stood at the gate waving everyone into the park, despite the gale force winds and rain (talk about going the extra mile). When we got to the caravan, the fire and the TV was on and that was a nice touch. we used the club on Friday and Saturday night and the entertainment was really good. The tribute night on Saturday was great, with the who-dlums and Elton Jon playing (for charity). from reading the reviews from last year we can see that they have refurbished the pool which, although was slightly under temperature, was clean and tidy. The food was nice and the bar service was great.
We stayed here IN 2009, and the park has come along way since then.
Great staff and good facilities.
.

  • Stayed March 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank lbboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park R, General Manager at Whitley Bay Holiday Park - Park Resorts, responded to this review, 3 April 2013
Thank you for review! I was most pleased to hear that you had a great time whilst on holiday with us! There has been substantial investment in our training and refurbishment of Whitley Bay over the winter period, and it is so nice to see that our guests are noticing the improvements and are having the best possible experience to their holiday. I will let the team know you had a great time and I hope we created some amazing memories for you all. Thank you once again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 17 November 2012

We stayed here for 2 nights in october. After reading previous reviews we were a little apprehensive about going to this park. When we arrived check in was quick and the lady was really helpful. Got to the touring area and was pleasantly surprised yes it was a little bit boggy but the caravan was parked on the gravel area. There was no signs of any travellers on site. The 2 portacabins facilities were always clean and we have been to sites where the shower blocks are a lot worse. The entertaiment team were fantastic and the bar staff really helpful. We ate here both nights and the food was good and great value for money. Will defenitaley return for more then 2 nights next time. Thank you Park Resorts Whitley Bay.

  • Stayed October 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank barbara c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jonathan c, General Manager at Whitley Bay Holiday Park - Park Resorts, responded to this review, 23 November 2012
Thank you for taking the time to write such a positive review! I’ve passed your comments round to the rest of the team and they’re all proud as punch! Unfortunately Whitley Bay wont be a touring park in 2013 but we’d love to have you back in one of our static caravans, if not our sister site Sandy Bay is just a 20 minute drive from us.
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northwest
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 5 November 2012

Just come back from a very enjoyable break at Whitley Bay Caravan Park.Two adults and four grandchildren who enjoyed the entertainment immensely especially all the animals on the last night. The entertainment staff worked really hard. The park is in a perfect spot and the beach at Whitley Bay is brilliant. Don't miss a trip to St Mary's Lighthouse. The only downside was the caravan was a bit damp with all the condensation and perhaps pillow protectors and duvet protectors might be a good idea but it had everything we needed. All in all we all really enjoyed the holiday.

Room Tip: We upgraded to Silver.
See more room tips
Stayed October 2012, travelled with family
Helpful?
5 Thank 2adventurors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jonathan c, General Manager at Whitley Bay Holiday Park - Park Resorts, responded to this review, 23 November 2012
I’m so pleased you enjoyed your stay with us! We look forward to welcoming you back to the park soon :) Great idea about the pillow & mattress protectors I’ll definitely have a look into that! Thanks for taking the time to review us on TripAdvisor.
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A TripAdvisor Member
1 of 5 bubbles Reviewed 5 November 2012

Dirty, smelly caravan. Mud on duvet, covered with duvet cover so chaimber maid would have seen it when making the bed.
Food from previous family in the kitchen
smelt strongly of stale smoke.
Late checking family in
Whitly Bay - fabulous beach

  • Stayed November 2012, travelled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jonathan c, General Manager at Whitley Bay Holiday Park - Park Resorts, responded to this review, 23 November 2012
I apologise that your stay with us was not an enjoyable one. It sounds to me as though the accommodation you were allocated had been mistakenly missed off our 2nd check sheets. If you wish to discuss this matter further please feel free to contact the on park customer service team on 0191 253 1216. Thank you for taking the time to review us on TripAdviosr.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
cumbria
Level Contributor
84 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed 4 November 2012

We booked a gold plus caravan for fri/sat I was pleasantly surprised it seemed to be a brand new spacious van
It had domestic central heating which we kept on 24/7 as the duvet provided were inadequate a bonus was the dishwasher which I didn't expect the tv was tiny. I imagine it won't be new for long as the site is covered in mud and getting in and out without staining the cream carpet is a challenge some of the other caravans looked tatty.
The clubhouse
We had a meal on the first night I had to sit with my coat on it was so cold as was every other diner the costa coffee advertised on the website is unavailable and the food was just edible we then tried the entertainment ok for kids the bingo was boring as it is linked with all the other parks and very automated big money though .
The pool looked so grubby we refused to go in
We walked to the nearby lighthouse along the beach it was lovely the place down the road tynemouth and the outlet a royal quays 15 mins away worth a visit too.
All in all haven wins hands down on the caravan site front

Stayed November 2012, travelled with family
Helpful?
2 Thank luvrholsCumbria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jonathan c, General Manager at Whitley Bay Holiday Park - Park Resorts, responded to this review, 23 November 2012
We have received a few comments similar to yours this year regarding the Boathouse area & the indoor pool, both of these areas are currently undergoing a full refurbishment keep an eye out for updates on our Facebook page. I apologise that you felt the food was not up to standard, we will be looking at our menu again this winter to see where we can improve. Thank you for taking the time to review us on TripAdvisor without valuable feedback such as yours we wouldn’t be able to continually improve our facilities & the service we provide.
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Additional Information about Whitley Bay Holiday Park - Park Resorts

Property: Whitley Bay Holiday Park - Park Resorts
Address: Blyth Road | The Links, Whitley Bay NE26 4RR, England
Region: United Kingdom > England > Tyne and Wear > Whitley Bay
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Speciality Lodging in Whitley Bay
Hotel Class:3 star — Whitley Bay Holiday Park - Park Resorts 3*
Official Description (provided by the hotel):
Situated on the glorious Whitley Bay North East Coast overlooking the picturesque and iconic St. Mary's Lighthouse, our stunning beaches and glorious coastline stretching from Whitley Bay to Tynemouth is at our very doorstep and ONLY a short two minute walk away from the golden sands of Whitley Bay itself. The park is ideally located close to both Newcastle and Gateshead with regular local transportation available from the park itself. When visiting the park you can travel around our local surroundings visiting fabulous shops, museums and the amazing scenery that the Northumberland Countryside has to offer. Whitley Bay Holiday Park has something to offer for everyone! Being the ONLY Holiday Park in Whitley Bay our owners and holiday makers alike feel a sense of pride being exclusively part of everything that the best Holiday Park on the North East Coast has to offer. Kids will love splashing in the indoor pool or whizzing about in the outdoor play area. Spend full-filled evenings in the Lighthouse Show bar enjoying the glittering line up of Entertainment from cabaret and dance shows to fun family theme nights. Facilities on park include: • Heated indoor swimming pool • Restaurant and sports bar • Entertainment complex with live cabarets • Arcade and Games Area with Prize & Novelty Shop • Kids Club • Children's outdoor play area • On Park Convenience Store • Launderette • Pet Friendly Park with secluded large Dog Walking area • Whitley Bay Beach a short walk away • Internet access - Park wide WIFI available and free WIFI within the entertainment venue • A dedicated Holiday Home Ownership team, available 7 days a week! ... more   less 
Also Known As:
Whitley Bay Holiday Park - Park Hotel Whitley Bay

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