My boyfriend came to this "hotel" on a stag do - when they arrived there was no one there to greet them and they had to wait 2 hours for someone to turn up and show them to a room. After wasting £25 on this place, he decided to leave and go home only to find that the hotel had overcharged him by £250, yet when you rang them no one wanted to help. Had to dispute this through our bank.
Horrible hotel, horrible staff. No customer service at all.
- Official Description (provided by the hotel):
- Under new ownership and management. We have recently had a full refurbishment and the hotel is a different hotel. Ocean Inn is located in the heart of this busy seaside resort, close to all amenities and local nightlife. We provide a warm friendly service to all our guests. We have our very own bar hush lounge on the main street of Whitley Bay hosting resident DJs and many other fun events. ... more less
- Also Known As:
- Ocean Hotel Whitley Bay
- Banana Jos Whitley Bay