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“Beautiful, exquisite, private, 5 star” 5 of 5 bubbles
Review of The Lodge at Kauri Cliffs

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The Lodge at Kauri Cliffs
Ranked #1 of 1 Hotels in Matauri Bay
Certificate of Excellence
Naples, Florida
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Beautiful, exquisite, private, 5 star”
5 of 5 bubbles Reviewed 15 March 2014

We spent 4 nights with 5 other couples in this beautiful location located on the Pacific Ocean. It was once a sheep farm and still has thousands of sheep and cows. The main building houses a world class restaurant, reception area, and golf shop with a gorgeous view of the meticulous golf course and ocean. Cottages have been erected to house 22 guests, each having their own porch and fireplace. The spa is outstanding.
If you desire 5 star food and service, a beautiful golf and spa experience, and tranquility, this is the place to come. If you need exciting night life you will not find it here. The advertised beach barbecues, helicopter rides, etc. were exceedingly expensive. The walk uphill from the beach to the Lodge requires a degree of physical fitness.
A tour of their farm was a worthwhile experience. We witnessed the most impressive sheep herding by dogs that we saw in all of New Zealand.

Room Tip: They are all large and well appointed. All have a private porch with gorgeous view, and fireplace...
See more room tips
  • Stayed January 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JuneDuke12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertson J, Owner at The Lodge at Kauri Cliffs, responded to this review, 16 March 2014
Dear JuneDuke12,

Warm greetings from Kauri Cliffs!

Thank you for taking the time to share your recent experience from The Lodge at Kauri Cliffs.

It was a pleasure to read how you enjoyed your accommodation, the cuisine and the world class spa. The Pink Beach BBQ, which is included in our tariff, is a wonderful way to enjoy dinner in a stunning location. I am pleased you were able to experience this. I also am pleased you enjoyed the farm tour and the working dogs. The dogs are truly amazing and invaluable to our farm team and throughout other farms in New Zealand.

Thank you again for choosing The Lodge at Kauri Cliffs!

Warm regards
Jay Robertson
Managing Director/Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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191 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 February 2014 via mobile

We just left The Lodge at Kauri Cliffs after an amazing 3 nights. Our three year old son is traveling with us and while it is sometimes difficult to stay at lovely places with a little one, the staff put us at ease immediately and ensured that we all had a wonderful time. Everything about this resort is beautiful; from the interiors of the gorgeous cottages and those of the lodge itself, to the list of available activities, the stunning views and surrounding sights, and the staff members themselves.

John and Sebastian greeted us upon our arrival with grace and charm, and John showed us around the property and to our suite while our car was being unpacked. He returned a short while later with extra milk for our son and had a babysitter arranged for the following night within minutes. Thank you to Kay for being so good with our little guy and for helping us to have such a great date night! Take our advice and trust Valeria's wine suggestions; she is incredibly talented at finding the perfect wine for any and every palate without being pushy.

We are not golfers but had a fun time touring the course on a golf cart (teaching our son the importance of being quiet when a fellow guest is trying to tee off!), going to the beach, playing tennis, swimming in the pools, being "wined and dined," and generally lying in the lap of luxury.

Our thanks again to the incredible staff members at Kauri Cliffs: John, Sebastian, Laure, Valeria, Kay, Cindy, Alannah, Michael, Jeff, and others. We head to The Farm at Cape Kidnappers tomorrow for another three nights and are more than looking forward to our time there. This was a truly exceptional experience.

Stayed February 2014
Helpful?
Thank Iceinmywine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertson J, Owner at The Lodge at Kauri Cliffs, responded to this review, 26 February 2014
Dear Iceinmywine,

Warm greetings from Kauri Cliffs!

Thank you for taking the time to share your recent experience at Kauri Cliffs.

I am truly pleased that you enjoyed so many aspects of your stay with us, from your accommodation and the lodge to exploring the golf course with your son. I must say though that I was most pleased by your kind words in regards to the staff. We truly strive to be the best in our industry, and reading reviews such as yours shows that we are on the correct path.

Thank you again for choosing The Lodge at Kauri Cliffs and enjoy Cape Kidnappers!

Warm regards
Jay Robertson
Managing Director/Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ascona
Level Contributor
88 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 1 February 2014

We spent 4 nights during Xmas at Kauri Cliffs and although we do not golf we had a great time. It was our last stop before ending our three week NZ tour in Auckland.The staff is more than efficient, they went out of their way to help us organize our stay and make it perfect. We visited both beaches, one on foot (we are 70-78 years old and managed the Pink Beach without any problem). Waiaua Beach is a little further away and more difficult, so we asked for a lift, but my husband came back walking. And both beaches are spectacular!! The lodge organized a 3 hour sailing trip on the Bay of Islands for us which included an hour drive to Paihia. The sailboat arranged by the lodge was not up to what we are used to, but our driver's extra tour of historical Kerikeri and his knowledge of the area compensated for the dissapointing sailing experience. The cottages are very comfortable with terrific views. As we did not have a car, we had all our meals at the lodge and were never disspointed. A special mention should be given to the Argentine sommelier who certainly knew her way around NZ wines. I highly recommend this lovely lodge.

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank GranmaAlma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertson J, Owner at The Lodge at Kauri Cliffs, responded to this review, 3 February 2014
Dear GranmaAlma,

Warm greetings from Kauri Cliffs!

Thank you for taking the time to share your recent experience at Kauri Cliffs.

I am pleased to read of your enjoyment of your accommodation, the cuisine, and your interactions with our staff. I am also thrilled that you were able to experience both beaches as they truly are remarkable. Your feedback in regards to the sailboat is also valued, and I am thankful that the driver was able to improve on the day trip experience.

Thank you again for choosing The Lodge at Kauri Cliffs. We look forward to welcoming you back in future.

Warm regards
Jay Robertson
Managing Director/Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Naples, Florida
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 31 January 2014

We decided to make the Lodge at Kauri Cliffs our New Zealand vacation destination after it tied with the Four Season's Bora Bora for Travel & Leisure's Top Resort in the World award in 2013. We were not disappointed. In fact, I nearly shed a tear when we had to leave after two days of peace, tranquility, excellent food, fine wine, spectacular views, new friendships, cultural immersion…the list goes on. The Lodge is a small property (22 room/suites + golf course) with a staff of 45. I can say that I have never experienced such service. From the moment we arrived, the staff went out of their way to engage us in conversation and make us feel at home. We're tennis fans (and were on our way to the Australian Tennis Open). We were immediately connected to John Lewis, Guest Relations Manager, and we had many a lively tennis conversation during our stay! We're not golfers but this is also a golf resort with a course that's considered one of the top 100 in the world. Breakfast, cocktail hour and dinner are included in the packaged cost; it's a pricey proposition to stay here but SO worth it. Really a once-in-a-lifetime experience. WIth no prompting, we were offered a golf cart so that we could see the scenic views from the back nine of the course. We were also offered a tour of the property (which totals 6,500 acres), and Boyce, on of their staffers, spent 1.5 hours giving us a personal tour of the landmarks. I was so impressed with the way they handled the dinner hour, tactfully seating guests so as to ensure personal space and privacy. This really was the ultimate vacation getaway, and I'd return in a heartbeat!

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Takemeaway1220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertson J, Owner at The Lodge at Kauri Cliffs, responded to this review, 3 February 2014
Dear Takemeaway1220,

Warm greetings from Kauri Cliffs!

Thank you for taking the time to share your recent experience at Kauri Cliffs.

I am thrilled to hear how you enjoyed so many aspects of your visit, and am touched with the heartfelt emotion in your entry. We strive to be the best at what we do, and certainly to read something such as this, I know we are on the right path.

Thank you again for choosing The Lodge at Kauri Cliffs. We look forward to welcoming you back in future.

Warm regards
Jay Robertson
Managing Director/Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Red Bank, New Jersey
Level Contributor
57 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 19 January 2014

Our travel consultant Donna Thomas from NZ Travel saved the best for last
We finished our glorious NZ vacation with a few days at Kauri Cliffs. From the warm welcome by the manager John to our last minute trip to the waterfalls before we left the staff were incredibly warm and acomodating. The Friday night we arrived they had a beach barbeque at Pink beach which could not have been any more of an amazing setting with great food and drink.
The golf pro shop went out of their way to set up my golf and then arrange for carts for my wife and daughter to tour the resort. The Robertson family have created quite a brand and the staff coud not have been better. They made us feel like family. We were there right before Christmas and the resort was just begining to fill up. if you don't want the crowd this was a great week to be there. The rooms and the lodge setting was tremendous. The waterfalls , beaches and golf course made for a magnificent setting. The food was the best we had in New Zealand. Loved everything about The Lodge and certainly hope life's travels bring us back.

Room Tip: all lodge villas are great lower numbers closer to clubhouse
See more room tips
  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bigjac15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertson J, Owner at The Lodge at Kauri Cliffs, responded to this review, 22 January 2014
Dear bijac15
Warm greetings from New Zealand!
Thank you for taking the time to share your feedback following your stay with us at Kauri Cliffs. By all accounts it sounds like you had a truly wonderful time, thank you for your very kind words about our team, the lodge and activities you experienced.
We look forward to welcoming you back to the Lodge in the near future.
Warm regards
Jay Robertson
Managing Director/Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 January 2014

A general thank you is of first order to the lovely folks who make The Lodge of Kauri Cliffs so special to visit.

We had a terrific four day visit to this extraordinary destination in early December with our young son. The views are breathtaking, the exterior and interior architectural designs of the Lodge are fabulous and quite unique, the service is topnotch, the cuisine and restaurant setting is world class, the activity list offers unlimited and exhausting adventure, the villa accommodations are spacious, elegant and lack nothing, and the attention to every detail of our stay should be the inspiration of every luxury destination. The only thing I regret about our stay is that I am not a golfer of ability, for the golf course is astounding!

I have had the good fortune to travel quite extensively to some very nice spots throughout the world, and I must rate this hotel, along with its sister-hotel, Matakauri Lodge, at the top of my list.

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank QAMF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertson J, Owner at The Lodge at Kauri Cliffs, responded to this review, 22 January 2014
Dear QAMF
Warm greetings from New Zealand!
Thank you for taking the time to share your recent experience at Kauri Cliffs. It is wonderful to hear how much you enjoyed your time with us and the amenities and activities on offer.
We look forward to welcoming you back to Kauri Cliffs in the future.
Warm regards
Jay Robertson
Managing Director/Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
5 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 8 January 2014

We stayed at Kauri Cliffs for a couple of days.

The grounds are beautiful, the staff are wonderfully attentive. A stay here is total unadulterated luxury.

We had a wonderful time here. If you wish to treat yourself I can't recommend this enough.

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jh12342013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertson J, Owner at The Lodge at Kauri Cliffs, responded to this review, 17 January 2014
Dear jh12342103
Warm greetings from Kauri Cliffs!
Thank you for your kind words following your visit to Kauri Cliffs in October. It is wonderful to hear how much you enjoyed your time with us and we look forward to welcoming you back in the future.
Warm regards
Jay Robertson
Managing Director/Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Lodge at Kauri Cliffs

Property: The Lodge at Kauri Cliffs
Address: Matauri Bay Rd, Matauri Bay, New Zealand
Region: New Zealand > North Island > Northland Region > Matauri Bay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Matauri Bay
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Lodge at Kauri Cliffs 5*
Number of rooms: 22
Official Description (provided by the hotel):
In the far north of New Zealand lies an unspoiled peninsula. High cliffs and a few ranches on this welcoming island which won the hearts of Julian and Josie Robertson. After designing a magnificent 18-hole golf course, the couple created a splendid colonial residence with outlying cottages. Space is the real luxury, the suite an apartment, the bathroom a spa. The epitome of refinement in a distant corner of the world. ... more   less 
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Also Known As:
Kauri Cliffs Hotel Matauri Bay
Kauri Cliffs Hotel Kerikeri
Kauri Cliffs Kerikeri
The Lodge At Kauri Cliffs New Zealand/Matauri Bay

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