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Royal Pier Hotel
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Reviews (369)
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All reviewsjubilee barsea viewcoach tripsea fronthotel barshower roomkitchen staffisle of wightindoor pooleaster weekendevening entertainmentshort breakdressing tablegood nights sleepchoice of foodhalf boardwaiting staff
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Reviewed 1 July 2014

I would like to add a new review for this hotel. I have been wrong about this hotel in the pest and would like to apologise to the manager. This is a comfortable hotel with good food that you have a good selection from a menu, and even has entertainment in the evenings especially if you do not want to go too far. It is close to the main shopping street if you do not want to watch the entertainment there is a separate bar. It is comfortable and a lift to the floors and your room.

Room Tip: Well worth a look at and possibly book.
  • Stayed: September 2013, travelled with friends
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1  Thank GAZZA57UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
June_OReilly, Manager at Royal Pier Hotel, responded to this reviewResponded 6 October 2014

Thank you for your review.

All the staff work very hard to try and make sure everyone enjoys their stay at the Royal Pier and it is very pleasing to see that you have taken the time to write a new review after your second visit.

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Reviewed 28 June 2014

stopped here for 4 nights bed breakfast and 3 course evening dinner food was plentiful well cooked and presentable choice of three available on starters, main meal and dessert just like home cooking served by a very nice waitress named alley gave good service and presented every request with a smile and as though was no trouble she worked very hard, our room was reached by a lift and a flight of stairs, room was clean beds were comfortable linen and towels changed daily room made up daily was left with plenty of tea coffee sugar milk etcetc, the hotel itself was very well run and very conveniently siuated right across the road from the sea,and main shopping area at the top of the road which boasted from charity shops to all manner of restaurants cafes,chip shops, etc etc.we stopped here last year, and nothing has gone lost its flavour, the owners recognised us with a warm welcome, would recommend this budget hotel very highly.the only hotel i have been in the uk and have not heard any moaning at all about food, service or whatever, what more can i say but try it out yourself.

Room Tip: If you choose to take my recommendation spare a thought of what your paying and if you need expensive 5 star accomadation at extiortionate fees please move on, the revues to this hotel are not fair always bear in mind what you are paying. you get nothing for nothing. but you get a fair deal at this establishment and everywhere is kept clean, more than you can say about the expensive hotels, in some parts of anywhere,
  • Stayed: June 2014, travelled as a couple
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1  Thank joe w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
June_OReilly, Manager at Royal Pier Hotel, responded to this reviewResponded 2 July 2014

Thank you for taking the time to write such a nice review.

It really boosts morale to read such positive comments about the food and service we provide. We are pleased that you decided to visit us again and it was lovely to see you.

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Reviewed 21 June 2014

Me and a friend had a stay here for a night before the Isle of Wight Festival and it was good enough for the night, maybe another 2 or so at a push but but no means perfect. The room was good enough, not very big or very modern, and the beds weren't overly comfortable but I slept well despite this. The bathroom again was satisfactory for what we paid and was clean. Generally the hotel is quite old fashioned and the decor reflects this (my friend made a comment that it reminded him or Fawlty Towers, I can't say I disagree as his comment had me in stitches!) However, the staff are lovely and friendly and the breakfast again was decent, I certainly can't argue with a full English breakfast included in the price of the room! The location is one of the best aspects of this hotel as it is right opposite Sandown pier and the beach which strecthes for miles all the way down to Shanklin which is a lovely little town to visit with some fun things to do, especially for kids. I can't comment on the pool as I didn't use it but overall the hotel is nice and I would happily use it again if I were needing another one or two night stop in a lovely location.

Room Tip: If you're after a view, try to get a sea view room!
  • Stayed: June 2014, travelled with friends
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2  Thank BenL1993
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
June_OReilly, Manager at Royal Pier Hotel, responded to this reviewResponded 26 June 2014

Thank you for your review following your recent stay.

We agree the rooms are not modern. The Hotel is a lovely Victorian building and we try to keep with the character and style.

We have started upgrading our bathrooms and adding flat screen TV's, but we can only do a few at a time.

We are pleased you commented that the Hotel was clean, staff were friendly and the breakfast was good as we feel these are important factors.

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Reviewed 2 June 2014

Upon arrival we had to find a parking place. Sea front is Always a problem, but the receptionist advised us a parking in one of the Streets nearby.
The room was quit a climb but clean and neat.
Breakfast started at 8.30 sharp, by a gong. A good choice of food.

Room Tip: When booking, look for a lower price. Less costs, smaller room
  • Stayed: May 2014, travelled as a couple
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1  Thank Jan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
June_OReilly, Manager at Royal Pier Hotel, responded to this reviewResponded 10 June 2014

Thank you for your review following your recent stay. We are pleased to hear you enjoyed it and glad you managed to park close by.

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Reviewed 1 June 2014

Arrived on 4 night break
Rooms are a little dated but told refurb under way,
En suite very small
Bedding clean and fresh but dated... Needs duvets
Food excellent
Bar prices average
Entertainment sufferable

Will return to see if changes were made... 7-10

  • Stayed: May 2014
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1  Thank Steward97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
June_OReilly, Manager at Royal Pier Hotel, responded to this reviewResponded 10 June 2014

Thank you for your review. Some refurbishment has started and hopefully next time you consider coming you will hopefully see the changes. We are pleased to read your comments about the cleanliness of the Hotel and the excellent food.

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