Stayed here for four days. Great location, good food,great service from all staff, but reception let it down. Bedrooms covered in dust, not hoovered in a long time.Lots of complaints from other guests about rooms. The main light in our bedroom popped, told reception three times. Still not replaced when we left. Come on Carlton you have a lot going for you, but will lose bookings if you don't get it right. I have worked at hotels and there is no excuses for dirt and dust.
- Also Known As:
- The Carlton Hotel Sandown, Isle Of Wight