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“a very pleasant surprise”
5 of 5 bubbles Review of Trouville Hotel

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Trouville Hotel
Ranked #3 of 31 Hotels in Sandown
Certificate of Excellence
Weymouth, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“a very pleasant surprise”
5 of 5 bubbles Reviewed 7 August 2012

stayed at this hotel for 1 night on the weekend of the 4 august 2012. I booked this hotel purely because it was the hotel my husband use to stay at when he had family holidays on the iow during the 70's. The outside of this hotel looks very dated but once inside the friendly receptionist who greeted us with big smile more than made up for this. The rooms are also a bit dated but are cleaned to a very high standard and are light and airy with plenty of hot water and big white fluffy towels. The food was of an extremely good standard (both dinner and breakfast) and served by friendly efficient staff. I am sure that this hotel does well on repeat bookings because of the lovely atmosphere the staff create. If we visit the iow again we would certainly book this hotel again.

Room Tip: pay the bit extra for a sea view
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  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank beachcomber190817
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
trhotel, Nicola Amy, Operations Manager at Trouville Hotel, responded to this review, 13 August 2012
Thank you for your recent review of the Trouville Hotel. It's lovely to hear that you returned to the Trouville after staying here in the 70s. I am pleased that the hotel exceeded your expectations for both service and food. I will pass your comments on to the staff who will look forward to seeing you again next time you are on the Isle of Wight (you will have to stay for more than 1 night next time!).
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402 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (175)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Any
English first
Southampton, England, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 7 August 2012

Stayed in room 208 lovley sea view on second floor. The room was very clean and all we would say is its abit dated carpet wise. Bathroom was clean but shower needs to be updated. Stayed three nights and room was kept clean by room service when we were out. No room service at night if you fancy a sandwich which we did.
Food was very good hot and a good choice. Adam our waiter was excellent. Entertainment was good and barstaff were very nice.Catherine and Debbie were really welcoming. They seem to cater for older folk lots of coach parties but we had fun and mixed in. The car parking facilities were excellent a real bonus.
We are looking forward to hearing about special offers as we will return as they run a lovley hotel. Thankyou to all your staff.

Room Tip: Ask for room with sea view amazing
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  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Elainesmith123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
trhotel, Nicola Amy, Operations Manager at Trouville Hotel, responded to this review, 13 August 2012
Thank you for taking the time to review your stay at the Trouville Hotel. It's great to hear that you mixed in with the other guests whilst you were staying with us and had a good time. Sorry that you weren't able to order room service at the time when you wanted it. We felt that offering room service from 11:00 - 22:00 was adequate, however we will look into extending these times. We will keep you to up to date with our special offers and hope that you will take advantage of these and that we will see you again soon.
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 August 2012

Staff were very helpful and allowed us to check in early for a shower after a long overnight journey. Bar, pool table and table tennis was good to have and no problems with room. Amazing location and great for a break but being 21 we didn't find many other people our age. Not cheap but definitely reasonable considering prices for other hotels in isle of wight. Would stay again.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ClaireandCam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
trhotel, Nicola Amy, Operations Manager at Trouville Hotel, responded to this review, 7 August 2012
Thank you for your recent review of the Trouville Hotel. We are glad that you enjoyed your stay with us and took advantage of our location and leisure facilities. We hope you will stay with us again next time you are on the Isle of Wight.
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uk
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 3 August 2012

A hotel with lovely helpful staff. Waiters really good nothing was too much trouble for them, fantastic view from dining room, public rooms light, bright, clean and airy. Would have to say the sea view rooms are good would not have liked a room at the back. Room was modern and clean, comfy bed, basic furniture, refreshment tray, tv and hair dryer provided. I think comfortable chairs in the bedroom would have improved the overall stay. One very disapointing area was the very old bathroom complete with black mould, grotty tile grout and worn chrome on the fittings, nothing like the picture in the advert/publications, At the time of booking I was assured we would have a fully refurbished room, as I had seen previous comments on this site warning of the problem. Food was hot and choices were given, breakfast very well cooked. Overall a good stay.

Room Tip: Worth paying for sea view and check you get a new bathroom.
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  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank alparean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
trhotel, Nicola Amy, Operations Manager at Trouville Hotel, responded to this review, 7 August 2012
Thank you very much for taking the time to review your stay at the Trouville Hotel. We are pleased that you enjoyed your stay and found the staff to be helpful - I will share your comments with them. I am glad that you liked your sea view room and enjoyed our breakfast offering. Thank you for your feedback about the bedroom furniture - we are currently waiting on a delivery of bedroom chairs for the bedrooms. I am very sorry that you were disappointed with your bathroom, although the majority of bathrooms have been refurbished, there are still a few left to do which are scheduled in for January. Thanks again for your comments and we hope to see you at the Trouville Hotel again.
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London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 31 July 2012

Warm welcome and thanks to all the staff for being so helpful. Rooms clean, beds very comfortable and a lovely sea view. Wonderful location right opposite beach and only a short walk (up steps) to catch local buses to other places on the island. We really enjoyed our stay.

Room Tip: sea view worth the extra !
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  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank chrisjt65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
trhotel, Nicola Amy, Operations Manager at Trouville Hotel, responded to this review, 4 August 2012
Thank you for reviewing your stay at the Trouville Hotel. We are delighted that you really enjoyed your break on the Isle of Wight and that you made the most of the beautiful view from your room. I will pass your kind comments on to the staff and we all hope to see you again at the Trouville Hotel soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
191 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
4 of 5 bubbles Reviewed 14 July 2012

We stayed at this Hotel from 29th June until 7th July this year. It was not our first time to the Isle of White.This Hotel was very welcoming, and they gave us a cup of tea on arrival. The room was very clean and comfortable, flat screen TV and tea and coffee making facilities. Bed was comfortable and I slept like a log.Entertainment every night, Restaurant was well managed and the menu was ideal as I was travelling with a non meat eater,there was more than one meat dish,a choice of fish every night, plus at least two vegetarian options. The menu gave clear details of vegetarian and other dietry issues such as diabetic friendly dishes.We had a great time despite the weather, thanks to the staff for being friendly and helpful. We would stay here again.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
5 Thank Harlequinsmartin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Nicola Amy, Operations Manager at Trouville Hotel, responded to this review, 16 July 2012
Thank you for taking the time to review your recent stay at the Trouville Hotel. We are glad that the bedroom met your expectations and that you were able to get a good nights sleep! I am pleased that your friend had plenty of choice at dinner, despite not eating meat. I will pass your comments on to the staff and hopefully when you return to visit us again the weather will be considerably better!
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Southampton, United Kingdom
1 review
4 of 5 bubbles Reviewed 12 July 2012

Great value for money, the rooms were good and the food excellent. The staff were very friendly and to top it all we had good weather when the mainland had torrential rain. In all a very good 3 day break.

Room Tip: Sea view rooms were good but could have done with blackout curtains.
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  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stumo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Nicola Amy, Operations Manager at Trouville Hotel, responded to this review, 16 July 2012
Thank you for your recent review of the Trouville Hotel. We are glad that you enjoyed your break and that you were lucky enough to have some good weather!! We hope to see you at the Trouville Hotel again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Trouville Hotel

Property: Trouville Hotel
Address: 10-16 Esplanade, Sandown PO36 8LB, England
Region: United Kingdom > England > Isle of Wight > Sandown
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Sandown
#3 Best Value Hotel in Sandown
#4 Romantic Hotel in Sandown
#8 Family Hotel in Sandown
Price Range (Based on Average Rates): £
Hotel Class:3 star — Trouville Hotel 3*
Number of rooms: 88
Official Description (provided by the hotel):
Situated centrally on Sandown’s seafront, the three star Trouville Hotel is the ideal location for an Isle of Wight Break. Opposite the golden beach and with panoramic views over the sweep of Sandown and Shanklin Bay, the hotel offers the comfort and care for a well deserved break. The hotel’s 88 well appointed rooms, most with sea view, provide the facilities expected by today’s well travelled guest. ... more   less 
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Also Known As:
Trouville Hotel Sandown, Isle Of Wight

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