i have to say how unimpressed i was with our stay at this hotel. we got turned away from the hotel restaurant as apparently we hadnt pre booked although we were told nothing about having to pre book by the reception when we checked in. i felt so embarressed to be turned out of the hotel restaurant in which we were guests at. we then got told there was a chinese round the corner and that we could eat there. i had a briused foot at the time so walking was very painful yet if we wanted to eat we had to walk elsewhere. the staff were rude and the service was terrible . the room was very basic and dated with hardly any amenities. i was so upset by how they made me feel that i wanted to go home . we stayed and in the morning at breakfast we were led to a table which was the only table without jams ect. we werent asked if we wanted any . i have stayed at plenty of hotels but have never been made to feel as uncomfortable and embarressed as i did there. im not one to usually moan or complain but i wouldnt recommend this hotel to anyone.
- Official Description (provided by the hotel):
- Situated centrally on Sandown’s seafront, the three star Trouville Hotel is the ideal location for an Isle of Wight Break. Opposite the golden beach and with panoramic views over the sweep of Sandown and Shanklin Bay, the hotel offers the comfort and care for a well deserved break. The hotel’s 88 well appointed rooms, most with sea view, provide the facilities expected by today’s well travelled guest. ... more less
- Reservation Options:
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- Also Known As:
- Trouville Hotel Sandown, Isle Of Wight