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“Such a shame......” 2 of 5 bubbles
Review of Royal Court Garden Apartment

Royal Court Garden Apartment
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Royal Court Garden Apartment
Surrey
1 review
“Such a shame......”
2 of 5 bubbles Reviewed 18 July 2009

Couldn't agree more with the last review. We too have been here before under the previous owners and could find no fault..just praise. However,standards are now slipping away under the new owners who don't seem to really care about maintaining high standards...or indeed about their customers.Its the 'little' things that add up to a problem...Toilet cistern handle obviously broken, lock to patio door broken,cupboard door fell off,lots of inventory missing,phone in lobby disconnected, recliner on patio in dangerous state of collapse, all plants dead in pots on patio.., tea bags and coffee out of date by six months.tryinhg to give key back at end of holiday impossible..owners just not around...told eventually to trudge down high street to restaurant...why should we as customers have to hunt the absent owners down?

  • Stayed July 2009, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank metcheck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 reviews from our community

Traveller rating
    2
    0
    0
    2
    0
See reviews for
4
Couples
0
Solo
0
Business
0
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    2 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Date | Rating
  • English first
  • Any
English first
Wimbledon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 12 July 2009

We have been coming to the Royal Court Garden Apartments for the last 4 years. In the past, I would not have hesitated to recommend it. However, with the change in ownership last year, it is clear that they are not putting any effort into maintaining the apartments. They are riddled with ants (both ground level and 1st floor!) and our apartment had a foul odour. Management is rarely around, although if they are then their teenage daughter deals with your request (?!?). I do not think we will stay here again.

  • Stayed July 2009, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank RachelGolfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Royal Court Garden Apartment

Property: Royal Court Garden Apartment
Address: 12 Beachfield Road, Sandown PO36 8ND, England
Region: United Kingdom > England > Isle of Wight > Sandown
Hotel Style:
Ranked #8 of 12 Speciality Lodging in Sandown
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Royal Court Garden Apartment 3.5*
Number of rooms: 6
Reservation Options:
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Also Known As:
Royal Court Garden Apartment Sandown, Isle Of Wight

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