We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Hotel in decine, needs to be modernized and practices sharpened up”
Review of Sandringham Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Sandringham Hotel
Ranked #9 of 29 Hotels in Sandown
Reviewed 23 July 2014

Just back from a week long stay here. First time on the Isle of Wight and although not expecting great things due to the previously posted reviews and photos of The Sandringham on this site, my stay has confirmed to me that this hotel needs to be modernized and its practices sharpened up. Do not expect telephones in the room, any kind of air conditioning, wi-fi in the rooms, or adequate car parking because the hotel does not offer any of these.

The positive things first. Location is good with easy access to Sandown Bay and the Pier. The Lounge area is large and welcoming with plenty of seating and the staff in the restaurant were all very good. I must give special mention to Szilvia who was very attentive, friendly and helpful.

The beds were comfortable and the breakfasts were good if rather stingy. Evening meals were okay but the choice was poor and most nights, a menu was not posted in the lobby until shortly before the restaurant opened.

Now the bad. Whilst our room was in the main clean, it was very much in need of modernization, as is the entire hotel.

The toilet was old and in need of replacement, the bath sideboard was damaged, the hairdryer in the room stopped working after first use, one of the windows opened to an extent that seemed unsafe - it seems its safety clip was missing. Some electrical equipment in the room, such as the tv seemed to be over-due inspection.

Overall impression was that whilst efforts were made to patch things up in the hotel, no long term fix had been implemented. We had a street facing room and although not the hotels fault, the noise from the busy street below seemed to start at 5am in the morning and not end till 2am the next. Thankfully I had ear-plugs!. It seems a sea facing room would have been quieter.

Finally, I must comment on the practices in the hotel, they are lax, with common sense seemingly missing.

An example includes how one night during our stay the area was hit by a powerful storm. This had been widely forecast on tv and local radio and caused damage across the Isle of WIght including bringing down some trees and damaging local properties. You would think that with this in mind (and as a matter of course in terms of health and safety) the hotel management would have used some foresight and ensured that all loose equipment, such as outside chairs/tables/parasols etc., were bought inside and safely stowed away. This did not happen, resulting in some chairs being blown off the balcony rooms down onto cars parked in the hotel car park causing damage to them including dents and scratches. What would had happened if it had been a child or guest that had been hit rather than a car?.

Overall then, the hotel seems in decline. The staff we came into contact with were polite, helpful and in the main trying their best. However, management is clearly either unable or unwilling to invest in solving the problems in the hotel. Little issues have clearly built up over the years and whilst patching things up works in the short term, in the longer term it is now starting to show.

It is a shame because a really good modernization could set the hotel apart from its similarly dilapidated and shabby looking competitors along the esplanade.

Sandown itself, although clearly suffering like many seaside resorts in the UK, was a good base for a family holiday and I would go back again.

The island has some great tourist attractions, special mention to Seaview Wildlife Encounter which is excellent.

However, I could not recommend The Sandringham hotel to others until management decides to either put some effort in and support its staff in improving the hotel, or completely renovates the place.

Room Tip: Sea facing rooms are more expensive but likely to suffer less from noise on the street.
See more room tips
  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
7  Thank Gary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (456)
Traveller rating
Traveller type
Time of year
Language

216 - 222 of 456 reviews

Reviewed 22 July 2014

We feel we were fortunate to have stayed at the hotel and we hope to stay again. It was very much a last minute decision as we were let down by another hotel nearby. . The staff throughout the hotel were pleasant and attentive to our needs. The room was clean, bright and airy and the bed comfortable. The breakfast was good and served promptly by friendly staff. We had dinner on the final night and were very impressed with the food and value for money. The use of the indoor swimming pool and Jacuzzi was a bonus, especially as the hotel loaned us towels to use, free of charge. There was even entertainment most nights in the ballroom, which was enjoyable.

Room Tip: Choose a balcony room with a sea view as the views are stunning
See more room tips
  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
3  Thank paulabear1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2014

We have just come back from a seven nights stay at the Sandringham hotel.
We went with my family who had stayed at this hotel three years ago and had praised it for being really good but they were shocked as to how it had gone down hill once we had arrived.
We checked in fine and a member of staff helped carry my parents luggage up to their room he was very open in saying the hotel was dying and it was very quiet and that bookings were down.
We noticed throughout the week that many of the staff had a don't care attitude and it really showed apart from the dining room staff and bar staff who we cannot fault our waitress szilvie was lovely.
The bedroom we had was town facing so was very noisy and sleep was disturbed. The bathroom was very dated and the shower was hand held only and no shower curtain meant water sprayed all over the bathroom. The bath was quite yellow and stained and the toilet was very hard to flush. I went to use the hairdryer in the room but noticed all the wires were showing so wasn't going to trust that so went to borrow one from my parents room i plugged it in and it went bang and started smoking i took both hairdryers to reception and explained what was wrong and was told new hairdryers would be put in both rooms the next day but we never got them so i would definatley make sure i take my own next time i go away. The breakfast was good with a variety to choose from but the evening meals were very bland and tasteless and very much the same each evening, also menus were not always displayed in the lounge so had to keep asking to view them so we could see what the evening meal was going to be.
The lounge was a very nice area to sit in but you had to watch the carpet as it was lifted up in places, i tripped up a few times.
Parking at the hotel is not great there is a blocking in system and only a few spaces which we found quite annoying they do offer parking some where else at a charge and you can park along seafront for free between certain times.

Room Tip: Try the sea view rooms probably quieter then a town facing room.
See more room tips
  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Natalie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2014

With 2 elderly disabled parents and their elderly dog ,the Sandringham made it possible to have a wonderful holiday .we all enjoyed our stay very much ,.The staff were first rate nothing was a problem for them..The newly refurbished rooms with sea views made our time here very special..The Isle of Wight is a great place to visit full old world charm that extends to this Hotel also..we will be returning as soon as possible ..can't wait

Room Tip: Pay a little extra for sea facing with balcony
See more room tips
  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Ralph L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2014

Turned up at the reception after being let down by another hotel as regard to wheelchair access.
This hotel is not officially wheelchair accessible but we only asked for a room that could be accessed using the wheelchair and we would manage from there. The staff went out out of there way to help, we could not access the dinning room so they set us up a table just outside it in the bar with our own waiter, the food was good, the chap at the bar was very friendly as were all the staff, our room was very clean all be it a little dated and worn as was the whole hotel but perfectly ok and does what it says on the tin!
Thank you to all staff for turning a potentially disastrous trip into a positive one.

Room Tip: Sea View worth the little extra.
See more room tips
  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank ADCCL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2014

At first given room that stunk as if dead vermin present when explained was given new room second room bathroom large stain in front of toilet ,bath panel had split taped up with packing tape taps were hard to turn on then trying to turn them of was a night mare two split cups in bathroom no shower hanger for shower head bath dirty marks .room clean clean beding pillows slight stale smell two chairs not clean .opened balcony door and frame and door came away rusted screws and hinges corroded badly couldn't shut properly .no tea bags or sugar put on second day to replace ones used also not replaced on third day also milk not replaced. Was asked not to complain as was a treat paid for by wife's parents so left all points on table before leavening and said would be writing to them as this is not what anyone would expect in any hotel .the only positive thing I will say is that the head waiter was excellent and food was good service in the restrant was second to none and the staff can be commended for there high quality of service. As being in the hotel trade for many years I find this very disappointing to have to feel so strongly to write this revue and will be writing to the hotel to express my disapointment in my stay as very outdated decor and poorly maintained rooms and for money they should only be charging as a down market bed and breakfast

Room Tip: Check rooms before accepting keys
See more room tips
  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
4  Thank Paul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2014

Its hard to fully rate this hotel as I only stayed on the IOW for two nights (in the same place). Therefore I have nothing else to compare from a cost point of view. I paid £100 for two nights, which seemed fairly reasonable. The hotel rooms seemed to have quite a contrast of up to date furniture, with very dated decor. For example the bathroom looked like my nans from the 70's, in that gaudy swamp green, but the bedroom had a large flat screen TV.

The bed itself was very comfortable and I did get a good nights sleep, despite the noisy scooters which went up and down the street. It wouldnt have been so bad if we could have closed our Windows, but it was very hot and there was no airconditioning or fans in the room. The window curtain also didnt cover the whole window, so it was impossible to cut out all the morning light.

The staff were really great, being both friendly and helpful.

The location is excellent for the beach, you are literally right on it, however in all honesty the town itself seemed like it had seen better days. Lots of places closed down, with old buildings left to fall apart. It was actually quite sad, as you could see that in ite heyday it was probably quite the place to go. Quite what happened I dont know.

I suppose however you could look at it from the perspective that it was quite quiet, and I had the beach relatively to myself. It is also only a few minutes from the zoo and Shanklin Chine, making it a good location from which to explore the island.

With regards to parking, you have a few options. They do have a car park of sorts at the front, but its easy to get blocked in, so you can opt to pay a little extra and have a dedicated space a few roads away from the hotel. We chose the latter, and it was no bother really to walk to and from the car. There is a third option, which is that if you park outside on the road between 6pm and 10am, then this is free. Of course there is no guarantee you will get a space, but when we went it was quite empty after 6pm.

I cant comment on the food, but the menu looked nice and very competively priced. We elected to eat at the "reef" and "boardwalk cafe" virtually next door. Both were excellent. You shouldnt have any problems finding something to your taste in the general vicinity, although I didnt see anything Mcdonalds, etc. but that isnt to say there wasnt one.

So in summary, for a short break of a few days I woukd definitely conisder going back, based on the cost, however I would also probably look at alternatives only because of the noise and whilst the location was good from a central exploratory perspective, the town itself was terribly dated and in some areas dilapidated.

It isnt without a certain charm however.

Room Tip: Check out the extras like sea view rooms, as I noticed that they were only a few pounds more. If I...
See more room tips
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank species
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Sandown
0.1 mi away
The Wight
The Wight
#5 of 29 in Sandown
750 reviews
0.2 mi away
Trouville Hotel
Trouville Hotel
#3 of 29 in Sandown
455 reviews
2.4 mi away
Luccombe Manor Country House Hotel
Show Prices
Show Prices
Show Prices
0.3 mi away
Royal Pier Hotel
Royal Pier Hotel
#15 of 29 in Sandown
355 reviews
0 mi away
Sandown Hotel
Sandown Hotel
#22 of 29 in Sandown
34 reviews
5 mi away
The Royal Hotel
The Royal Hotel
#1 of 9 in Ventnor
944 reviews
Show Prices
Show Prices
Show Prices

Been to Sandringham Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sandringham Hotel

Address: Esplanade, Sandown PO36 8AH, England
Region: United Kingdom > England > Isle of Wight > Sandown
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
#4 On the Beach Hotel in Sandown
Price Range: £27 - £95 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sandringham Hotel 2*
Number of rooms: 110
Official Description (provided by the hotel):
Sandringham Hotel is located directly on Sandown seafront and is just footsteps away from the hotel's front doors, offering friendly accommodation for any occasion. Guest can enjoy the use of the heated indoor swimming pool, jacuzzi and sauna. The high street is located to the rear of the hotel with a variety of shops. The large lounge and bar areas are perfect to relax in after a long day exploring the Island, with a variety of hot, cold and alcoholic beverages available to purchase. Free Wi-Fi is provided in our non-budget rooms as well as the lounge. Meals plans are available and can be booked at discounted rates for hotel residents. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travel Republic (UK), Agoda, Ebookers and Odigeo so you can book your Sandringham Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sandringham Hotel Sandown, Isle Of Wight

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing