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“excellent and we will be back” 5 of 5 bubbles
Review of Wight Bay Hotel

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Wight Bay Hotel
Ranked #5 of 31 Hotels in Sandown
Certificate of Excellence
Camberley, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“excellent and we will be back”
5 of 5 bubbles Reviewed 14 August 2011

We enjoyed our stay there, meals were excellent , rooms and bedlinen clean, staff lovely in their uniforms and very courtious at all times, music in the evenings. One could not find fault and we will be back. We were on ground floor and never heard any loud music and noise.

Room Tip: Be aware there is no lift.
See more room tips
  • Stayed August 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank William P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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288 reviews from our community

Traveller rating
    129
    102
    32
    14
    11
See reviews for
73
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (96)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Leicester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 9 August 2011

Having read many of the reviews of this hotel I assumed I would be staying at Sandown's version of the Ritz! In reality it is a very average hotel which must have only just scraped it's AA 2** rating. The service levels which some 'alleged' guests have lauded previously are no better than any other hotel - basic and what one would expect as a minimum.

Again, from previous reviews, you would think the food is comparable to something you would find cooked by Gordon Ramsay or Jamie Oliver. The reality is that it is basic fare dressed up in flowery prose on the menu. Forget the vegetarian option - it is just an afterthought cobbled together in a hurry.

Rooms are like something from the 1970's. Cleanliness was okay though there were a few cobwebs in my room. En-suite was functional but not much room.

If you are not expecting much I guess it is okay. Having scanned through the previous reviews it seems that people from the hotel are masquerading as guests to post positive reviews to 'balance up' the more accurate and honest reviews from genuine guests.

On my next visit I will stay elsewhere in Sandown.

  • Stayed July 2011, travelled solo
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
7 Thank Robert T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norwich, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 8 August 2011

I have to admit our family was probably too young for this hotel - it seems to be aimed at the elderly who don't seem to care about standards and accept poor service levels.
Food very bland and veggie options looked like something from Iceland that was zapped up in a microwave. English a second language for many front of house staff which is a bit strange. Bedroom decor dated and our mattresses most uncomfortable.

Sandown okay but no great shakes. Zoo worth a visit.

  • Stayed July 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank HarryNCFC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 4 August 2011

We stayed for 3 nights H/B and the room was nice and large and spotlessly clean, the evening meals and breakfasts were lovely and the staff were all very friendly and helpful. Also nice bar. We thoroughly enjoyed our stay there. Would highly recommend it.

  • Stayed July 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank helen_mulligan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincoln, United Kingdom
1 review
5 of 5 bubbles Reviewed 30 July 2011

Some of the reviews of this hotel are unfair. We were made welcome, the hotel was spotless, the food very good and the staf were friendly and helpful.nothing was too much trouble for the owners and we would go back again.

  • Stayed July 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kittyflint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doncaster, United Kingdom
Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 29 July 2011

We travelled as part of a coach party. The Riviera was a very nice hotel and value for money. It was a 3 star and the room we stayed in was clean and bright and very comfortable, you could go back and relax in your room prior to dinner. The shower was wonderful - a power shower.

The food was really nice and breakfast was great, there was also a varied menu each evening. The staff were efficient and pleasant and the service was wonderful.

Sandown is a perfect location to enjoy a holiday, we visited Shanklin Chine on foot and there are some lovely walks over Culver Cliffs, unfortunately we didn't have the time to walk further but visited Isle of Wight Zoo which was very interesting and I would recommend a visit. We played a game of crazy golf which was also fun.

I think I loved the zoo best, as an animal lover i fell in love with the leopards and tigers.

I would definitely recommend a visit to this great hotel and resort.

Room Tip: There are rooms looking out to Culver Cliffs which are probably the best rooms.
See more room tips
  • Stayed June 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Reviews91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stratford-upon-Avon, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 1 July 2011

Our fifth holiday in 5 years at this hotel.Greeted when we arrived.Friendliness,food, cleanliness,service and entertainment excellent as usual.We cannot understand how anyone can find ANYTHING to complain about at this hotel. A big thank you once again to Sunny, Nimah and all the staff. We will be back as soon as possible. Jen and Graham.

  • Stayed June 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank JenandGraham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Wight Bay Hotel

Property: Wight Bay Hotel
Address: 2 Royal Street, Sandown PO36 8LP, England
Phone Number:
Region: United Kingdom > England > Isle of Wight > Sandown
Amenities:
Bar / Lounge Beach Restaurant Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Sandown
#2 Family Hotel in Sandown
#3 Best Value Hotel in Sandown
#5 Romantic Hotel in Sandown
Price Range (Based on Average Rates): £
Hotel Class:2 star — Wight Bay Hotel 2*
Number of rooms: 43
Official Description (provided by the hotel):
The Wight Bay Hotel committed to provide customers great value for money Our hotel is located in the famous town of Sandown known for its award winning blue flag beach. Our hotel offers it's guests a fantastic location, being within 2 minutes walk of the town centre and the steps which lead to the esplanade and cliff top walk, which runs between Sandown and Shanklin. Our spacious and bright dining room looks out to the front of the hotel and serves breakfast and dinner specially prepared for you on the premises. We also have a large bar and seating area, which is a great place to relax and unwind. ... more   less 
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Also Known As:
Riviera Hotel Sandown
Wight Bay Hotel Sandown, Isle Of Wight

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