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“Wonderful place to stay”
Review of The Ocean Hotel

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The Ocean Hotel
Ranked #3 of 29 Hotels in Sandown
Certificate of Excellence
Reviewed 14 June 2011

My partner and I stayed at the Ocean Hotel in May 2011. The room was huge with a balcony overlooking the water. Beautifully decorated and clean. It was so great that my parents -who were staying at another hotel -wanted to switch hotels and will be booking the Ocean from now on!

We had the breakfast & dinner plan. Portions were reasonable but not excessive as some other places we'd seen. The food was good but could use a bit of improvement on the evening meals.

Overall, the stay was wonderful. Staff were very friendly, the building is perfectly situated in town, close to the bus stop, on the beach front. What more could you ask for?

  • Stayed: May 2011, travelled as a couple
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5  Thank doubleAtoronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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275 - 281 of 301 reviews

Reviewed 9 May 2011

Very good communication from hotel staff when booking and it seems nothing is too much trouble for them. When we arrived at the hotel staff were smiling and happy - something you don't always get! Our overall impression with this hotel is it is very well run and staff were professional and efficient - especially in the restaurant. Very quick service. Our waiter Ben was brilliant - very professional and always willing to provide us with whatever we wanted. Food is acceptable for a British seaside hotel nothing fancy and some choices on the menu were very good - we never went hungry! The hotel decor is high and the sea views are simply wonderful - especially on sunny days - which we were lucky to have. The pool looked lovely (too early in April to be open though) and the grounds/gardens are very well kept. Our bedroom was wonderful with huge windows overlooking the sea...what more could you want? My parents room although sea facing was above the roof terrace and had a small Balcony but not as good a view as ours unfortunately.

Room Tip: Choose the 5th floor great views - there is a lift
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  • Stayed: April 2011, travelled with family
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5  Thank allymcgrath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2011

We have recently returned after a 4-night break at the Ocean Hotel in Sandown with a coach company. We requested a sea-view room – which we got (on the 5th floor!), and also requested a room near the lift – which we got! However, we were a little disappointed with the size of the room (there was rather a narrow space between the foot of the bed and the wall). It was acceptable because when you are on holiday only a little time is usually spent in the room, but we were jealous because of the size of some of the other double rooms we saw through open doors while cleaning was being carried out!

The Hotel, which has been family run since 1958, has 96 rooms on 4 of the 5 floors (the other floor is the Bar and Restaurant), and the Hotel appeared to be full as there were 4 coach-loads of guests plus some individual travellers. The lowest floor level (with easy ramp access from the Promenade and Car Park area) leads straight into the Bar and Restaurant area. The Reception Desk is on the third floor, which is also the access level from the High Street. There is a Lift which serves all the floors, although there are also stairs to access some of the bedrooms from the main floor levels.

The rooms, and in fact the whole of the Hotel, are kept clean – although some updating of the décor and carpeting is needed in a few areas. The first floor (Bar and Restaurant) and the second floor appear to have been upgraded with new carpets, etc so it may be that some refurbishment is in progress.

All the staff, from the cleaners to the Receptionists to the Waiters and Waitresses, were always courteous and helpful during our stay. Our Waiter in the Restaurant was very efficient, and always got our requests correct (there were 6 people sitting at our table) – and often remembered correctly our likes, dislikes, and preferences for tea or coffee after the meal!

The food is particularly noteworthy. There is a varied Dinner Menu catering for all tastes, and all the meals were well prepared and served. There is also ample choice on the Breakfast Menu. There were certainly no complaints from our group on the quality and quality of the food, or the level and speed of service provided.

I initially thought that the Hotel did not have a ‘Star’ rating as there is no mention of this outside the Hotel, on any literature, or on their website. I have since been assured by the Hotel that they have a ‘2 Star’ rating, although – in some respects – I think this deserves a higher rating. We can certainly recommend the Ocean Hotel as being excellent value for money, and will certainly stay there again in the future if we are in the area.

Room Tip: Request a large double sea view room.
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  • Stayed: April 2011
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6  Thank OllyLowestoft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2011

my wife and i stayed here for four nights . We were pleased with all aspecte of our stay .
Clean comfortable room, friendly helpful staff.good food well presented.good entertainment every night .Will definatly recommend to out friends.

  • Stayed: March 2011
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1  Thank fredonePrestatyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2010

This hotel is nice, clean, staff friendly I stayed here Xmas just gone there were sweets in my room it has television, tea and coffee making facilities, everything was just so and so clean, the Xmas decorations were tops in fact it was all good and I would recomment this hotel to anyone

  • Stayed: December 2010
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2  Thank shirley97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2010

We stayed at the ocean for a short break in october,we could not fault it at all.The service was excellant,rooms were comfortable and all in all it has a good blend of new and traditional values,the staff were very friendly and helpfull.The garden at the rear overlooking the sea is a nice suntrap with adjacent pool and patio surrounded by fragrant shrubs and herbs .We shall return in the spring to sample more of what this great hotel has to offer, 10/10

  • Stayed: October 2010, travelled as a couple
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6  Thank Gazzy_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2010

We had a good week in Sandown, apart from the weather which is no-one's fault. The hotel is very comfortable and clean and we found the food very good and plentiful. The staff were all very pleasant and helpful. Our complaint was the noise from the entertainment. We were right above the bar/lounge and I do not exaggerate when I say our room was vibrating for three solid hours every night. We asked to be moved but the hotel was full so we just had to suffer it. We paid extra for a sea view and balcony but the sea was visible only if we stood up and the balcony, accessible through a half door and up two fairly steep steps, commanded a great view of the top of the lounge which resembled nothing so much as a deserted car park. I would go back to the Ocean but make very sure I was well away from Room 5!

Stayed: August 2010
4  Thank marnie67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ocean Hotel

Address: 38-40 High Street, Sandown PO36 8AB, England
Region: United Kingdom > England > Isle of Wight > Sandown
Amenities:
Bar / Lounge Restaurant Swimming Pool
Hotel Style:
#1 Family Hotel in Sandown
#2 Romantic Hotel in Sandown
Price Range: £117 - £131 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Ocean Hotel 2*
Number of rooms: 96
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Also Known As:
Ocean Hotel Sandown
The Ocean Hotel Sandown, Isle Of Wight

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