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“A place where we won't visit again.”
Review of Imperial Hotel

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Imperial Hotel
Ranked #7 of 20 Hotels in Ilfracombe
Northwich, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“A place where we won't visit again.”
Reviewed 26 August 2010

Really disappointed when the coach turned up. An old Y reg Grayways coach which one passenger who worked for Grayways described it as the "school bus". Couldn't have the seats we booked because it was only a 48 seater. Poor start to the holiday! We booked two sea view rooms and quite suprised at the good size of them, however, the decor was in need of a makeover and the carpets were in desperate need of a good clean . Beds were not very comfortable and don't like the rough blankets. Duvets would improve them. The dining room was quite clean but no windows making it rather gloomy and and found it warm and stuffy. Meals? lets just say we have all had enough of chicken to last us for a while! Every night we were offered a chefs special. Jacket potato with cheese and onion!! How can anyone make a baked spud special? Another night sausage casserole.. it consisted of 2 sausages on a plate with onion and mushroom gravy poured over them !! Breakfast was quite good but the desserts deserve a mention.. One night a slice of lemon merangue no more than an inch wide.I actually asked the waitress if they had ran out of it!! Raspberry and apple chantilly? A dish of pink sludge topped with a small blob of cream. Rice pudding was not cooked properly, it was hard and stodgy. BEACH !! No sand just grey shingle and boulders.. The tunnel beach was just up the road from the hotel and you had to pay to access the beach from the tunnel. Never heard of it in my life were you had to pay to use a public beach and this beach was just grey shingle and boulders. We were really disapointed with the excursions. Apart from Lynton, Lynmouth and Dunster the rest of the trips were just shopping trips. Would have liked to have stayed in Dunster a lot longer than an hour and 45 minutes. Barnstaple and Bideford trips were just shop after shop after shop. BORED to death!! Departure day came and guess what? The "school bus " broke down on the M5!!!! Sat on the motorway for 45 minutes sweltering because no ac on, we managed to crawl to the next services. My wife was feeling quite ill by this time because of the heat and suffering with asthma. Stuck at the services for the next hour and a half while the driver tried to get us on different coaches to get back to Burtonwood. We found Ilfracombe rather boring, just not enough entertainment there. In all not a place were we would choose to visit again. This is our 5th trip with Alfa and definitely the worst! Come on Alfa get your finger out or I'm afraid we will be looking elsewhere.....

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank johndsloan45523
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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261 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (99)
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English first
Manchester, United Kingdom
2 reviews
Reviewed 18 August 2010

We were allocated a room which in our opinion wasn't satisfactory, a complaint was made, but to no avail.
However the restaurant/bar staff and meals were very good.
Despite that we won't be staying there again.

  • Stayed May 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lancer96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lancashire
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 6 July 2010

Stayed here on a five day holiday with Alfa travel. The hotel is situated just by Ilfracombe theatre with a stroll down to a lovely bay only minutes away. We were greeted by the manager, who made us feel at home straight away. The service was excellent throughout, especially in the dining room. The food was always tasty and hot. Our room had everything we needed although we had only a view of a wall and the room was rather warm, but we didn't spend much time there so it wasn't a problem. We wouldn't hesitate to return to this hotel it was lovely.
As ever the Alfa holiday was great value.

  • Stayed July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank checkitoutLancashire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Co, Durham
Level Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 3 January 2010

My wife and I booked with Alpha, we stayed at the Imperial hotel at Ilfracombe, it was great. The manager met us on the coach, with a very good and humerous greeting, and was the same through out our stay. The staff they were second to none, nice all round kids, and hard working, meals on time, very good service,and joined in with the fun.
The hotel is close to the sea and harbour, it is clean, and the rooms are clean, and at the time of the year the rooms and hotel was warm. The entertainment was good, not great, but good. Overall our stay there was wonderful. I would go back, and I would say get away and see it for yourselves

  • Stayed December 2009
    • Value
    • Location
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Helpful?
1 Thank BILLYCo_Durham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burnham-On-Sea, United Kingdom
Level Contributor
73 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 27 December 2009

We stayed here for 4 nights over the Xmas period.The Manager Igor and staff were excellent. The food was very good and so was the service. A good selection of evening entertainment in music. Our table waitress Nadia was always smiling and super fast service for all courses. Drinks were normal prices with no over charges like some hotels we have stayed at. Would certainly recommend a stay here. The manager has wicked sense of humour and should be in a higher rated hotel.
C.J.& A.E.Smith room 212

  • Stayed December 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank cjs3traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 27 November 2009

This was a "Tinsel & Turkey" Mon-Fri package with an organised group. Ingo, the hotel manager, greeted everyone on arrival and check in (48 people) was extremely well organised. The restaurant service was very good with a varied menu. The enthusiasm of the really pleasant and hard working staff really does deserve recognition - nothing was too much trouble for any of them. The hotel itself is clean, although it could do with a makeover in certain areas this would certainly not stop me from returning.

  • Stayed November 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mysteryguest222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 October 2009

Traved with Alfa Coach Holidays to the Imperial Hotel Ilfracombe October 2009 5 Days.
Travel-Trips-Half board-and one lunch included.
Great value for money.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank delbouy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Imperial Hotel

Property: Imperial Hotel
Address: Wilder Road, Ilfracombe EX34 9AL, England
Phone Number:
Region: United Kingdom > England > Devon > Ilfracombe
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Ilfracombe
Price Range (Based on Average Rates): £
Hotel Class:3 star — Imperial Hotel 3*
Number of rooms: 104
Official Description (provided by the hotel):
Imperial Hotel - Ilfracombe [3 Alpha & AA Three Star]. Situated in one of the best positions in Ilfracombe, overlooking Wildersmouth beach, and the splendid Landmark Theatre and Conference Centre, close to the High Street and only a short almost level walk from the harbour. 104 rooms with central heating and bath or shower and WC. All rooms have tea/coffee making facilities, internal phone, hair dryer and TV. There is a large restaurant, bar, comfortable lounge and dance floor where entertainment is provided most evenings. Lift to all floors (stairs to some rooms on split level floors). ... more   less 
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Also Known As:
Imperial Hotel Ilfracombe, Devon

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