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All reviews national holidays free drinks shearings hotels shearings holiday self drive stair lift coach driver third floor weekend break small lift evening meal per day restaurant staff upgraded room entertainment room meal times buffet breakfast
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Reviewed 30 October 2011

I stayed at the Dilkhusa with Four friends From 24th October for 4 nights. I was a little worried at first after reading some of the reviews on here.
I have come to the conclution some people moan for the sake of it, yes i agree the rooms could do with a coat of paint and some TLC.
But they certainly not dirty as some have said.
I fail to see what more you can ask of this hotel.we were greeted by Matt Smith-- (NO not DR Who he must have heard that a dozen times) he was friendly and helpfull throughout our holiday. Silvia our waiteress was brill and so was Our room Cleaner Jackie.
The Food was good together with free drinks in the evening with good entertainment You cannot ask for more for your money.

Room Tip: Rooms on Third floor have good spacious bathrooms
  • Stayed: October 2011, travelled with friends
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7  Thank Peter G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2011

If you are looking for a cheap and cheerful holiday that is excellent value for value with friendly, customer service then Dilkhusa will be good for you. If you want pristine squeaky clean , brand new state of the art rooms, then, sorry but you just don't get that for this kind of money. Dilkhusa is excellent value for money and it was my first time stay at the hotel and the resort-it exceeded my expectations. My room was good and spacious enough, power shower always hot water, bed not the comfiest, bit of traffic noise, squeaks and bumps of an old building in the night, yes, but the room was more than adequate,got clean towels and tidied daily. Hotel is ideally located, lots of stuff to do nearby, busses right outside , great pub down by the harbour-The Ship and Pilot down by the harbour.
I thought the food was delicious, substantial and generous portions -always hot and again real value for money. Sara was always so cheerful and pleasant and despite being very, very busy always found time for a chat and a bit of banter. Simon , who, unfortunately has now left the hotel, will be sadly missed . He is a very talented entertainer, excellent singer and so funny on the bingo and the jokes, an all round star, the audience just loved him and his naughty humour! Everyone at the hotel works hard to give the guests a good holiday. The bar staff and the reception are so pleasant and helpful as is everyone in the hotel. It makes for a really comfortable, warm , friendly, relaxed place to stay. I would definitely return as the customer service is the best and most genuine I have ever experienced. Our coach driver Andrew was very pleasant and professional and patient and skilled on some difficult routes. Thanks Dilkhusa and Shearings for a briliant holiday. Don't hesitate to book but don't go expecting 4 star , have a giigle and go with the flow and you'll have a brilliant holiday at the Dilkhusa .

  • Stayed: October 2011, travelled with family
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8  Thank Jackie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2011

We have undertaken a number of holidays with Shearings and comparing the cost would say due to a hefty discount this time it represented what we had paid. Had we have paid the full cost I would have been very disappointed with this holiday.
To explain we went by coach. The journey and driver were 1st Class. Andy made the week with his excellent commentary and his pleaseant attitude to all. The included trips on the West Somerset steam railway, Quince Honey farm, Arlington Court were excellent. The half day trip to Barnstaple was good for those that like shopping and optional half day trip to Watermouth castle excellent value.
As I have said we have stayed at this hotel on several occasions even returning with family and friends. This stay did not live up to the experience we have previously had.
The hotel looks rather dated and in need of a refurb. Not much has changed since we last visited 7 or 8 years ago. Our room was the worst we have stayed in here. Dust was evident along skirting boards, on the TV, bedside lamp and in the bathroom. Although it was on the first floor as requested, we did not expect the kitchen extractor placed underneath our window starting at 6am (we had a 4 year old with us).Our room was dark and lacked natural light. The only evidence of a maid service was the quilt being thrown over the bed and towels folded in the bathroom. No dusting or hoovering took place during our weeks stay that we witnessed.
The sink in the bathroom was positioned so low you had to stoop to use it and it was so small
we had trouble filling the kettle. As you filled it you had to manouever it out of the sink as you lost half of the contents.
Our other room next door was the same. The bathroom was so dirty and black mildue was over the shower which appeared to have been caused due to a possible previous leak overhead. The housekkeper did clean the shower and said she would report the condition of the ceiling to maintenance. Nothing changed during the week.
The staff on reception were very pleseant as was the bar and restaurant staff. All were happy to assist or make you stay a good one.
The entertainment was repetative and not as good as previous visits. 3 days consisted of the same old westlife songs and same jokes as new people arrived at the hotel.
The food quality was ok for breakfast, but needed a lot to be desired for the evening meal.
Having said the above, we did enjoy our stay. Shearings need to spend some money upgrading and cleaning the hotel.
We have stayed in a number of other hotels with them, which have generally been excellent value for money.
This holiday is what I would call a budget holiday.

  • Stayed: October 2011, travelled with family
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6  Thank tempo1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2011

Excellent value for money for a short break. We spent four days here recently for a long weekend break with friends. None of us had any complaints. My husband is disabled and help and facilities at this hotel were good. Top marks to the friendly , helpful staff. The manager, and bar staff all A1.

  • Stayed: October 2011, travelled as a couple
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3  Thank ChrissieM186342
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2011

Run by Shearings, we went by car, very little parking yet most of people staying that week came by car NOT coach. If we wanted to go to a public parking it was a long walk away and very expensive. Have been to 2 other Shearings Hotel (Bournemouth and Scarborough) and been quite pleased at the economical price for full inclusive stay etc. Decided to stay 7 days this time, wished we had not. I know the weather was not too good despite it being first week in September, but the hotel was dirty, unkempt and the dinner meals were disgusting. We had a lovely Spanish waitress who was very apologetic but she was obviously embarrased about the meals. Entertainment was Ok if you like bingo for over 2 hours every night. Comedian was not funny, singer could not sing. Need I go on. We came home after 5 days and left to travel back overnight as it would be quicker. Coffee bar rarely open in the day so had to go out every day for coffee and found some lovely places to have cream teas. This hotel either needs a serious reburb or even better knock it down.

Room Tip: Do not go there
  • Stayed: September 2011, travelled as a couple
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6  Thank Carole B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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