We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“shearings holiday”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Bay Dilkhusa Grand Hotel
Ranked #4 of 20 Hotels in Ilfracombe
Eastbourne, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“shearings holiday”
5 of 5 bubbles Reviewed 25 March 2014

We had a very enjoyable stay at the Hotel. The room was a good size and very clean, bed was comfortable, nice size bathroom. The food was very good, but given the average age of the diners (senior citizens) our suggestion was that it might be an idea to cut down on the spices, peppers and garlic. That was our only reservation, value for money was good and the staff without exception were very helpful and friendly making our stay very enjoyable.

Sue and Mick

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank michael c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review, 26 March 2014
Dear Michael C,

First of all, I would like to thank you for taking the time to post your comments. Your feedback is very important to us and will help not only to improve in some areas, also will help to motivate the staff as they can see how their hard work is appreciated by customers.
I am glad you enjoyed your stay with us.
As you said, we offer an excellent value for money with Good Food, Great Entertaiment and Excellent Service.
Once again, thank you for visiting us and for your positive review, and we hope to see you again in a near future, here at The Dilkhusa Grand Hotel, or at any of the other fantastic destinations that Shearings has on offer.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

651 reviews from our community

Traveller rating
    173
    272
    136
    42
    28
See reviews for
70
383
22
3
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (261)
Date | Rating
  • English first
  • Any
English first
London, United Kingdom
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 24 March 2014

We have just returned from a short break with Shearings. Excellent value for money, especially with the drinks package. This is the friendliest hotel we have ever stayed in, from reception, dining and housekeeping staff. They all work hard to make it comfortable for your stay. However Hotel could do with double glazing as our room was on the ground floor so was noisy as it was on a road with a bus stop right outside. Could also do with a blind or something at the window as no privacy, had to keep curtains closed, but it is a comfortable room. Also we were cold as the radiators weren't that hot but after mentioning it to Jackie our housekeeper she returned with an electric heater for us and bingo did the job nicely. As for the noise went and bought some ear plugs and that resolved that.
Must mention the food, very high standard throughout our stay. our waitress Inga was a delight. Service with a smile at all times. Entertainment fantastic every evening. Would come here again but would ask for a higher floor room.

Room Tip: Room 5 is right on the road with a bus stop outside so can be noisy, but it is a comfortable room.
See more room tips
  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Morgi-chambers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review, 24 March 2014
Thank you very much for taking the time to post such a fantastic and positive review.
I am glad you enjoyed your stay with us and experienced the fantastic level of service that we provide at The Dilkhusa Grand Hotel.
As you said, we offer an excellent value for money with Good Food, Great Entertainment, Comfortable accommodation and what is most important of all and difficult to find these days, Excellent service from a fantastic and well trained staff.
Your feedback is very important to us as will help to improve where needed and I can assure you that all your comments will be taken on board.
Once again, thank you for visiting us and for your positive feedback and I will personally pass your lovely comments to all staff, especially to Jackie (room attendant) and Inga (waitress).
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
High Wycombe, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 March 2014

Nice hotel we had an upgrade don't know if the room was nicer than normal rooms but very pleased, the shower & toilet room was also large. All the staff were so pleasant & helpful.
Food was hot & with a smile. we had two day trips included & four drinks a day each
enjoyed it very much, this was our first trip with shearing's but don't think it will be the last.

Room Tip: have an upgrade if you can
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Dawn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review, 24 March 2014
Dear Dawn D,

First of all, I would like to thank you for taking the time to post your comments. Your feedback is very important to us and to other future visitors that are thinking about coming and visiting us.
As you said, we offer an excellent value for money with good food and great service. Also, we are now offering to our customers the possibility of upgrading to one of our newly redesigned "Standard Plus rooms", which feature attractive new décor, contemporary furnishings and flat screen TV, on top of our standard offering (comfy bed, en suite and tea and coffee making facilities).
Once again, thank you for visiting us and for your lovely and positive review, and we hope to see you again in a near future, here at The Dilkhusa Grand Hotel or at any of the other fantastic destinations that Shearings has on offer.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stafford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 21 March 2014

Lovely hotel but the bedrooms looked a little jaded and in need of decoration. Staff were very pleasant and the food was lovely. A party of five of us went with Shearings coach holidays to this hotel and I have to say that it was good value for money. No complaints from me.

Room Tip: My single room was fine and the people I travelled with seemed happy enough with their twin rooms. A...
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank 52mez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review, 22 March 2014
Dear 52 mez,
Thank you very much for taking the time to post your comments.
I am glad you and your friends enjoyed your stay with us. As you said, we offer an excellent value for money and all the staff work really hard to make sure our guests receive an excellent service and enjoy their time with us.
Your feedback is very welcomed as it will help us to improve where needed.
We are in the process of redecorating bedrooms and during January 2013 and January 2014, we complete refurbished 16 bedrooms and bathrooms to a very high standard and now we can offer customers the possibility of upgrading, for a small supplement, to one of our "Standard Plus" Bedrooms (newly refurbished bedrooms with flat screen TV, new furniture and newly redecorated bathrooms) ; also, during the last few months, we redecorated another 4 bedrooms and we hope to continue doing so during 2014 and 2015.
Once again, thank you very much for your review and we hope to see you again in a near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Essex
Level Contributor
111 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 bubbles Reviewed 21 March 2014

This holiday was only £99 per person. It included coach from local pick up, B&B and evening meals and four free drinks vouchers per night. There was also two free trips included. All of the staff were extremely efficient. The food was served quickly, on hot plates and was well cooked. Probably the best of any Shearing's hotel in which we have stayed. The staff were only too happy to serve some of the breakfast customers with twice the normal serving when asked and still seemed happy to serve people who we would describe a being awkward to say the least.
It seems a shame that some other Shearing's hotels do not come close to the service at The Dilkusa.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Two_ronnies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review, 22 March 2014
First of all, I would like to take the opportunity to thank you for taking the time to post your comments.
As you said, we offer an excellent value for money with good food, great entertainment and excellent service.
I am glad you enjoyed your stay with us and I will personally pass your lovely comments to the staff.
Your positive feedback is very important to us and will help to keep staff motivated as they all work really hard to deliver excellent service and make sure all our customers have a nice stay with us.
Once again, thank you for such a wonderful review and we hope to see you again, here at The Dilkhusa Grand Hotel, or at any of the other fantastic destinations that Shearings has on offer.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bexhill-on-Sea, United Kingdom
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 bubbles Reviewed 2 March 2014

My bathroom was small with the toilet in a recess. you had to be a contortionist to sit on the toilet! A towel rail jutted out on the left and dug into your ribs so you had to lean to the right to sit on the toilet. Any towels put on the rail would drop into the toilet!
Although the staff were efficient at their own duties. the night I fell over in the dining room they were far from that. I was on my own and unable to get up. Several members of staff looked over in my direction but no help was forthcoming. In the end a guest at a nearby table left her meal and helped me up. I was shaken and bruised but it could have been far worse. Looking round the guests many of them seemed elderly and unsteady on their feet. I am worried if they fell they would receive the same treatment

  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Janet T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review, 3 March 2014
First of all, I would like to thank you for taking the time to post your comments. Your feedback is important to us and will help to keep improving where needed.
Our staff goes through an in-house training in Customer Care and Health & Safety, and will always help customers, especially if they have any accidents or something happen to them.
I am very surprised about your comments and I will look into it as we do not want that to happen again. Customers are our main priority and every member of staff has always been friendly and helpful, as you can read on previous reviews.
Reception staff is always available to help customers and log any accidents or suggestions. Also, we have first aiders available and will always help when accidents or incidents are reported.
Once again, thank you for your review and we hope to see you again in a near future, here at The Dilkhusa Grand Hotel, or at any of the other fantastic destinations that Shearings has on offer.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sandbach, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 25 February 2014

We have just returned from a midweek break at the Dilkhusa Grand Hotel in Ilfracombe,it could not have not have been better.All the staff went out of their way to make our break as good as possible, which did not go unoticed by us,many thanks to you all.Special thanks must go to our Coach Driver,Andy,his care and consideration was second to none,a most professional attiude and also a good laugh! when needed.

Room Tip: Front rooms overlook Gardens and Park
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
3 Thank Frank H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pedro A, General Manager at Bay Dilkhusa Grand Hotel, responded to this review, 26 February 2014
Dear Frank H,
Thank you very much for taking the time to post your comments. Your positive feedback
is very appreciated and will help to keep staff motivated.
I am glad you enjoyed your stay with us and experienced our excellent service.
As you said, all staff at The Dilkhusa Grand Hotel, works really hard to make sure our
customers have a brilliant stay with us and I am pleased you appreciate it.
I will pass your lovely comments to the staff and especially to Andy.
Once again, thank you for your positive review and we hope to see you in
a near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Ilfracombe hotels
0.1 mi away
Ilfracombe Carlton Hotel
Ilfracombe Carlton Hotel
#3 of 20 in Ilfracombe
4.5 of 5 bubbles 355 reviews
0.1 mi away
The Osborne Hotel
The Osborne Hotel
#5 of 20 in Ilfracombe
4.5 of 5 bubbles 249 reviews
0.4 mi away
The Royal Britannia
The Royal Britannia
#13 of 20 in Ilfracombe
3.5 of 5 bubbles 311 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Imperial Hotel
Imperial Hotel
#7 of 20 in Ilfracombe
4.0 of 5 bubbles 251 reviews
0.7 mi away
Marine Court Hotel
Marine Court Hotel
#1 of 20 in Ilfracombe
5.0 of 5 bubbles 336 reviews
0.9 mi away
Varley House
Varley House
#2 of 20 in Ilfracombe
5.0 of 5 bubbles 378 reviews
Show Prices
Show Prices
Show Prices

Been to Bay Dilkhusa Grand Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Bay Dilkhusa Grand Hotel

Property: Bay Dilkhusa Grand Hotel
Address: Wilder Road, Ilfracombe EX34 9AH, England
Phone Number:
Region: United Kingdom > England > Devon > Ilfracombe
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #4 of 20 Hotels in Ilfracombe
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Bay Dilkhusa Grand Hotel 3*
Number of rooms: 98
Official Description (provided by the hotel):
Situated on the level seafront of this hugely popular Victorian seaside resort stands the welcoming Dilkhusa Grand Hotel. The hotel was originally a private house, bought by a Raj at the turn of the last century as a gift to his wife - Dilkhusa translates from Hindustani roughly as ‘House of the Happy Heart!’ The hotel overlooks the picturesque Runnymede gardens and is close to the Landmark theatre which attracts many national acts. It is also just a short walk from the bustling 10th-century harbour where Britain’s most famous living artist, Damien Hirst, owns a restaurant. The Dilkhusa has a well-appointed restaurant combining excellent hospitality and service. A spacious and comfortable entertainments suite provides the ideal setting in which to sit back and enjoy the acts at this friendly and sociable hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, Agoda, Hotels.com and Priceline so you can book your Bay Dilkhusa Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Bay Dilkhusa Grand Hotel Ilfracombe, Devon

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing