we have just arrived home and was compelled to write a review about this hotel.
There is good and bad which do you want first.
Will start with the bad, this happened on our way up (or down not sure which) we were allocated room 313 third floor, there is only 1 lift so had to wait in a queue to use it, we arrived on the 3rd floor only to find we had to walk down a total of 16 stairs to get to our room, only to find when we got in our room we had 6 stairs up to get to the beds, weird. basic room, but both it and the bathroom was clean, a very small shower. But the worst was to come when we sat on the beds OMG i cant describe the mattress it was as though there was nothing inside of it. I need to sleep propped up due to an operation, and after 10 minutes of being in bed my backside was sore, i had to sit on a pillow to get some relief.
we noticed there was several people at the reception complaining about the same thing.
On a lighter note the front of house for guests was much better, the sitting areas were very comfortable, and the food was good, we really enjoyed it.
I would advise anyone with walking difficulties to avoid this hotel because of all the stairs, they really were bad.
- Official Description (provided by the hotel):
- Situated on the level seafront of this hugely popular Victorian seaside resort stands the welcoming Dilkhusa Grand Hotel. The hotel was originally a private house, bought by a Raj at the turn of the last century as a gift to his wife - Dilkhusa translates from Hindustani roughly as ‘House of the Happy Heart!’ The hotel overlooks the picturesque Runnymede gardens and is close to the Landmark theatre which attracts many national acts. It is also just a short walk from the bustling 10th-century harbour where Britain’s most famous living artist, Damien Hirst, owns a restaurant. The Dilkhusa has a well-appointed restaurant combining excellent hospitality and service. A spacious and comfortable entertainments suite provides the ideal setting in which to sit back and enjoy the acts at this friendly and sociable hotel. ... more less
- Reservation Options:
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- Also Known As:
- Bay Dilkhusa Grand Hotel Ilfracombe, Devon