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Bay Dilkhusa Grand Hotel
Ranked #4 of 20 Hotels in Ilfracombe
Reviewed 2 May 2010

We spent 5 days at this Shearings Hotel on an all inclusive basis. The Dilkhusa is one of their "Bay Hotels", which is the lower end of the chain. And it shows!

First Impressions: Typical Shearings Hotel from the outside. Old and in need of some attention.

Reception: Helpful and efficient.

Room: Poor. Needed a lot of updating. Radiator would not turn off. Quite a small room, but adequate storage space for 5 days. Bathroom clean but small. How larger people turn around in the shower I don't know! Beds were comfortable for us. A point to mention is that the lift to the rooms only goes to the third floor, so if you have problems with stairs request a lower floor room.

Food: Worst we have had in a Shearings Hotel. Not as much choice, and if you went in trhe dining room after 7pm it arrived dry and unappetising. Service in the dining room was very hit and miss. Some staff seemed very efficient , whilst others took ages to get to you . Unfortunately we had one of the latter! All were quite friendly though.

Entertainment: Something for everybody. The obligatory Bingo to start and then an outside act. Singers, keyboard players, and a comedian on different nights. The resident compere seemed to enjoy his work!

Bar: Best service in the hotel. The all inclusive package included drinks from 7.30 until 10.30. You never had to wait long to be served.

Would we go back: No! The Coast and Country Hotels of the Sheasrings group are somewhat superior to the Bay ones and the difference in price is minimal. Also, Ilfracombe is not somwewhere that I would care to go to twice!

  • Stayed: April 2010, travelled as a couple
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1  Thank Mrhilton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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680 - 686 of 697 reviews

Reviewed 2 May 2010

The room we were given had a hand basin in the same area as the beds which resulted in a total lack of privacy. Such rooms are outdated in the private health care industry and are being replaced.

  • Stayed: April 2010, travelled as a couple
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1  Thank greydarter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2010

Just come back from a 4 night 5 day break at the Dilkhusa and would say this was very good value for money. Service and food were good, the staff very efficient and pleasant especially in the bar.
The entertainment WAS entertaining which is unusual, Mike was a good all rounder singer, dancer, comedian (especially liked the fact he didn,t have to swear or tell crude jokes) to be funny. All acts were quite good thought the people were a little hard on the swing singer.
The only down side was the room was dark, bathroom was grubby with not only too high an entrance into the shower but also a shower coming down the wall as you entered the door if above room forgot to shut their shower door. The radiator didn't work was a little cool at night. Beds were clean and comfortable so we didn't complain.
Would be fantastic if someone could show the hotel some TLC (maybe if I win the lottery!) Drive there and back was made in great time Andy was our laid back but informative driver.Day trips out were excellent for the price paid.

  • Stayed: April 2010, travelled with friends
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1  Thank MontySale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2010

Went on an All Inclusive Shearing coach trip to the Dilkhusa Grand; it had to be the best value trip ever. Our bedroom was immaculately clean, nice bath, towels changed everyday.
The free bar from 7:30 - 10:30 was brilliant, one orderly queue formed , didn't have to wait for more than 3-4 minutes for a drink. The Dining room operation was pretty slick & the food was well cooked. Absolutely great! A special mention should go to Nick who clears the glasses in the bar...he never stops. The harbour area of Ilfracombe is good but the High street is a bit sad....get the bus to Barnstaple for a day out. Only do the coastal walk to Lee Bay if you are superfit but if you do make it the Grampus Inn does good food.

  • Stayed: April 2010, travelled as a couple
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2  Thank Brenmeryl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2010

my wife and i stayed at the dilkusa grand for 4days in march 2010, i can say that the mattress that we slept on was uncomfortable, , no telephone in room, noisy seagulls at 6.30 am,on the third day of our stay, my wife came down with sickness and diaroeha,we were lookd after well by the reception staff, however as we were abouut to leave,we learned that 6 other guests and members of staff also had diaroeha and sickness, including a driver who still drove people about in the coach! we are considering putting in a claim against sheerings,

  • Stayed: March 2010, travelled as a couple
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1  Thank bucketFareham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2010

just come back from the dilkhusa grand hotel in ilfracombe i thought the staff were brilliant mike the compare was an excellent all round entertainer
the entainment was good first night was mike all on his own
second night was mark daniels a swing singer he was excellent and the third was mike samuels he was good too the last night was a lady keyboard player and singer
she was ok but could of been better as it was not that entertaining mike made it better though
i hope that someone from the hotel reads this as i also want to know if there are any vacancies in the hotel

  • Stayed: March 2010, travelled with family
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3  Thank cricketboy123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2010

have just spent five days a the dilkhusa, it is a little bit dated and rooms a bit tired now
but really excellent value for money, you dont pay this kind of price and expect adelphi standards. the food was quite good the staff as efficient as the situation allowed them to be as they had a lot of people to look after , but they never stopped.
the entertainment was really good and made so much by the lunatic called mike who really made the night he was brilliant. would we go again , oh yes, but need a rest first
our coach driver , andy, from shearings was top notch and passed on loads of advice and information for the trip

  • Stayed: February 2010, travelled as a couple
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2  Thank stanlpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bay Dilkhusa Grand Hotel

Address: Wilder Road, Ilfracombe EX34 9AH, England
Phone Number:
Region: United Kingdom > England > Devon > Ilfracombe
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #4 of 20 Hotels in Ilfracombe
Price Range: £68 - £120 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bay Dilkhusa Grand Hotel 3*
Number of rooms: 98
Official Description (provided by the hotel):
Situated on the level seafront of this hugely popular Victorian seaside resort stands the welcoming Dilkhusa Grand Hotel. The hotel was originally a private house, bought by a Raj at the turn of the last century as a gift to his wife - Dilkhusa translates from Hindustani roughly as ‘House of the Happy Heart!’ The hotel overlooks the picturesque Runnymede gardens and is close to the Landmark theatre which attracts many national acts. It is also just a short walk from the bustling 10th-century harbour where Britain’s most famous living artist, Damien Hirst, owns a restaurant. The Dilkhusa has a well-appointed restaurant combining excellent hospitality and service. A spacious and comfortable entertainments suite provides the ideal setting in which to sit back and enjoy the acts at this friendly and sociable hotel. ... more   less 
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Also Known As:
Bay Dilkhusa Grand Hotel Ilfracombe, Devon

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