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“GREAT HOTEL RECOMEND TO ANY ONE”
Review of Devon Bay Hotel

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Devon Bay Hotel
Ranked #19 of 20 Hotels in Ilfracombe
Reviewed 7 September 2011

My wife and I stayed at this hotel and all I can say is good things. The coach picked us up and the driver was excellent very helpfull and happy. The hotel the room was very clean which was important to us, we were greeted on arrival with a coffee or tea. The staff were very helpfull and most of all friendly,evening entertainment was very good.
I would like to say thanks for a nice few days.Any one who wants my opnion can ask me any time.

  • Stayed: May 2011, travelled as a couple
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Thank FRANK T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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461 - 467 of 498 reviews

Reviewed 6 September 2011

We booked a two night b&b through KGB. Luckily two coach loads were in, so were able to park easily. We didnt move the car until departure.
We had booked a twin room, but offered a double after getting to the third floor and plenty of stairs. lugging suitcases etc. My husband is 82 so finds it difficult with the stairs.
Back to reception and luckily they had a spare room consisting of a double bed and a single bed. I would think it was the best room in the hotel, it overlooked the sea due to its position on the third floor. The lift was right outside the door. There was a bay window with chairs in it which made the room feel very spacious. The small bed which I took really was hard and uncomfortable. BUT everything else was fine. Clean fresh toilet/shower room, clean fluffy towels, good drinks tray, clean cups etc. Lovely breakfast first day went for steamed kippers with butter, the next morning had fresh smoked haddock with poached egg. AND THIS IS ONLY A TWO STAR HOTEL - well done.
We enjoyed our stay, we were made to feel welcome- the only person who could improve was the barmaid - grumpy and not at all helpful. What a shame - jobs are hard to come by these days so she should be a little more accommodating.
Would certainly visit again. thankyou.

Room Tip: if poor mobility - far too many stairs/stairways - this is a Victorian hotel.
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  • Stayed: August 2011, travelled as a couple
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Thank Christine N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2011

My girlfriend and I stayed 3 nights at the Grosvenor at the beginning of September. We were part of a large coach party. After reading many of the reviews, we were both quite worried about the hotel, even though we knew it was only 2 star rated and we had paid very little for the whole trip.

I can only imagine that the people who have written the poor reviews about this hotel had set their expectations too high. If you are expecting 5 star standards, then this hotel does not deliver, but then it is only 2 star, so why would you expect it to?

Yes, there are stairs which are narrow and if you are elderly could be difficult to negotiate, but there were bell boys to take and fetch any heavy luggage to and from rooms. The lift only serves part of the hotel. We didn't use it since stairs don't pose a problem for us. I have no problem with people less able than us being given rooms better served by the lift.

The rooms, particularly the bathrooms, could do with freshening up, but once again, for 2 star accommodation they are more than adequate. The only problem we had was the noisy sea gulls, but the hotel can hardly be blamed for that! The bed was considerably more comfortable than one we spent 2 weeks on in a 5 star hotel in Turkey earlier this year. We stayed in room 349 which had a double and a single bed and even had a trouser press! Towels were replaced if required, but like many hotels these days you are encouraged to help the environment and only have them changed when necessary.

The public areas were, I thought, were well maintained and very clean. It looks like the outside of the hotel has been given a recent make-over. The choice of colour is perhaps best described as mustard.

We found the staff and waitresses polite, helpful and friendly.

The quality and quantity of food on offer at both breakfast and evening meal was excellent considering what we paid. I have paid far more for far less in the past. Much of the food was fresh and home cooked.

Breakfast consisted of a choice of serial, juices, grapefruit segments and prunes as a self service first course and then a waitress served choice of full english and one or two other options. Tea and coffee was waitress served and you could have as much as you liked.

The evening meal was served at a set time of 6.30pm. It consisted of a three course meal plus coffee from a set menu with a limited number of choices. We found the food to be of a high standard and there was more than enough to satisfy our appetites. Once allocated a table on the first night, you remained there for all subsequent meals.

Entertainment was provided in the hotel each night. On the first night there was bingo followed by a quiz (no prizes for winning though). On the second night there was a singer (singing songs mostly from the '50s and '60s) and on the third night there was a disco, although from what I gather, quite a slow paced one!

The hotel is well situated close to the seafront and within easy walking distance from all of Ilfracombe's attractions. We could actually see the sea from our room.

I can see that parking could be a problem, but as we were part of a coach party it didn't pose a problem for us.

To sum up, our expectations were met or exceeded on all counts and I would have no hesitation in recommending this hotel to anyone who fancies visiting Ilfracombe, certainly as part of a coach party and for the price we paid.

  • Stayed: September 2011, travelled as a couple
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2  Thank Vigo63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2011

I asked for my room key and was bellowed at ....." you will have to wait"

At breakfast another pot ot tea was asked for

The young waitress bared gritted teeth and growled.

THE TILES IN THE SHOWER WERE FILTHY. I HAVE PHOTO'S TO PROVE IT

  • Stayed: August 2011, travelled as a couple
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4  Thank ford9186334
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2011

The hotel was OK, nothing special. There are 70 rooms and only 6 parking spaces. We arrived on a Friday and got parked, but after we went out on Saturday we got back to find all the spaces full. Most of the car parks have 24hr charges with a max stay of 4hrs. We were lucky that we managed to get a space on the road at the other end of town (parking is a premium!), and only had to pay up until 6pm, and left it there overnight as Sunday parking is free although it was annoying that the car was a 15minute walk away!
There is a lift in the hotel, but they seemed to put all of the old people on the side of the building that had a lift, us youngsters (30’s) got the side without the lift and had 5 flights of stairs to our room. It was also cold, I know we went in August, but it was the coldest August for a long time, and the room was freezing at night.
Also, house keeping didn’t change our towels or even take away the dirty cups that we had made tea in.
Breakfast was very nice and our waitress was lovely, but we were scrunched in the corner table right by a door that was in use, with people constantly filtering past-just what you want when you’re trying to eat!

Room Tip: If your'e taking your car, don't stay here.
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  • Stayed: August 2011, travelled as a couple
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1  Thank SuzieH2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2011

The first peice of advice here is to take Trip Advisor with a pinch of salt. 80% of the reviews here are from people whom feel strongly enough about something to complain about it. Only 10% who have good service or experience will shout about it.

Reading the reviews below there are some reaccuring themes regarding this hotel, and to be honest most are reasonable, but I feel I should probably try and dispell some of the trends because most are unfair on the place and are likely written by folk who have fairly dim outlooks on life and maybe need to chill out a bit, trust me it'll do you good, postpone that heart attack that you'll be having soon!

So on the negative side, yep there are stairs, nothing worth worrying about though. Yep it is a little dated and could do with a freshen up, but nothing offensive and everything we came across was clean. Only slept here though, spent our time out and about doing things so any complaints were minimal! My main and only real complain was the shower in our bathroom, there was a broken bracket so had to hold shower head, an inconvenient situation but nothing more, didn't waste time complaining because time and energy was better spent actually holidaying.

The car park is small, but I think it's probably lucky to have one at all, with many Devon and Cornish towns having this issue. We parked there every day because the hotel was full of coach parties.

Location is perfect, and whilst the description is a little on the "estate agent" side, it is actually as close as it gets because Ilfracombe doesn't have an actual promenade per se.

Breakfast was a good start to the day, staff friendly with lots of good mornings and smiles, and baring the 'characteristics' of the place, it's suited us pretty well as a base for exploring the area.

  • Stayed: August 2011
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6  Thank georgewtaylor84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2011

stayed here 4 nights coach trip - first room soiled bedding dirty bathroom mouldy taps given another room clean beeding but same old dirty bathroom mouldy taps and sealants hard uncomfortable beds, grotty kettle, not a good word to say about this place - thank goodness ilfracombe is so nice. definately visit ilfracombe again - would never visit grosvenor hotel - locals are very embarressed about this hotel. Be Warned - I wish we had been

Room Tip: Avoid rooms 363, 218, 220, 246
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  • Stayed: July 2011, travelled with friends
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10  Thank cmw21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Devon Bay Hotel

Address: Wilder Road, Ilfracombe EX34 9AF, England (Formerly Grosvenor Hotel)
Region: United Kingdom > England > Devon > Ilfracombe
Amenities:
Bar / Lounge Beach Restaurant Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Ilfracombe
Hotel Class:2.5 star — Devon Bay Hotel 2.5*
Number of rooms: 53
Official Description (provided by the hotel):
A warm welcome awaits you at Devon Bay Hotel. Its Stately Victorian exterior fully compliments the stylish and characteristic interior, blending old and new styles to create a unique and exciting environment. Our large and airy restaurant looks out to the front of the hotel, serving freshly prepared breakfast and dinner every day. We also have a large bar and comfortable lounge areas, which are great to sit and enjoy a drink and relax. The Devon Bay Hotel is ideally located in the bustling centre of Ilfracombe, minutes from the cliff tops and beautiful sandy beach, meaning guests have everything they need within walking distance. Our aim at Devon Bay Hotel is to ensure that your stay with us is pleasurable. You will always receive a friendly warm welcome, whether you are visiting us for lunch or dinner, a function or an overnight stay. Whether business or pleasure, why not make the Devon Bay Hotel first on your list of new venues to visit - we look forward to welcoming you. Step outside and you are on the Promenade with its many shops, cafes, and the Landmark Theatre complex. Open all year around, we offer Christmas and New Year Packages and our nightly entertainment ensures that your visit to the Devon Bay Hotel will be enjoyable. ... more   less 
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Also Known As:
Grosvenor Hotel Ilfracombe
Devon Bay Hotel Ilfracombe

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