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“Rundown and badly Managed”
Review of Devon Bay Hotel

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Devon Bay Hotel
Ranked #19 of 20 Hotels in Ilfracombe
Reviewed 15 September 2013

Beware booking this Hotel as it only has 5 parking spaces and about 50 rooms!!!! Parking will cost you £1 an hour in public car parks nearby!!
Hotel itself is old and shabby, management are unhelpful and rude, bar staff were excellent in trying to sort shabby room problems out but management couldn't care less. No-one to help with cases as it states in their brochure and we were 3 floors up, tiny unreliable lift only goes 2 floors up.
Avoid this Hotel unless you enjoy grubby, smelly outdated rooms and bedlinen.

  • Stayed: September 2013, travelled as a couple
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3  Thank Phil629
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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281 - 287 of 498 reviews

Reviewed 15 September 2013

My husband & myself spent 4 nights here ( 3 of which were on a groupon deal). the hotel is in a very good position although built on a hill, our roon was on the first floor up a flight of steps, however when we looked out of the window we were on ground level. Also some of the corridors to the bedrooms are noticably sloping so its safe to say its a very querky hotel. The hotel is dated but spotlessly clean and the staff are very helpfull & friendly. It does cater for the coach type holidays so plenty of elderly, however they were full of chatacter & funloving. At meal times you have a choice of 3 starters, 3 main & 3 deserts, all served by friendly staff. Entertainment every night (some beter than others). We would stay again if travelling to Ilfracombe.

  • Stayed: September 2013, travelled as a couple
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2  Thank Debbie-John66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2013

Look, I don't mind a bit of traditional 1970s English culture. I was brought up on it. I stayed in places like the Grosvenor as a child. Frequently. Scarborough. Skegness. Torquay. And yes these establishments remain, like amusement arcades, candyfloss and 'kiss me quick' t-shirts. Timeless. Check out the Walpole in Margate for a great example of reinventing that gorgeous tradition of typical Englishness, done with style, class and affordability.

But here...we were stuffed into an attic room. A dirty noisy boiler in the corner, behind a door. Ripped bed covers. Hair in the sink. Mold on the slipmat. Splashes of endless 'white stuff' on the bathroom door. Half a mini bottle of used body wash. No phone, and on the top floor too. No remote for the tv. Dirty teapot and filthy kettle. Disgraceful. A refusal (finally reversed) to allow us to leave our luggage for a few hours after checkout as they were 'too busy..don't you have a car?'. Unless you want the Fawlty Towers experience...avoid.

  • Stayed: September 2013
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2  Thank AdeCB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2013

Justgo Holidays and stayed at the Grosvenor Hotel which offered good food and friendly staff.

The hotel is in a good location.

Must also say a Big thank you to Dave the Justgo coach driver we sat in the front seats he is a carefull caring driver felt 100% safe with him hes a credit to Justgo Holidays

Highly recomended

  • Stayed: September 2013, travelled as a couple
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2  Thank cretabot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2013

Having read the reviews on trip advisor my husband and I did not know what to expect on our three day break at this hotel.

We had a really great stay. The staff were most helpful, the bedroom spotless and comfortable, and the meal we had on the first night was excellent. Frank in the dining room took good care of us, and the service was amazingly prompt, even though the hotel was full. Breakfast too was very good, my husband had porridge, and I had full English, and not a glimpse of fat was on the plate.

The Hotel is situated near the Gallery, which we visited, and the harbour with it's controversial statue of a pregnant lady, which was wonderful. We took advantage of the situation to visit instow, Westward Ho, and Bideford, and went to Lynton for a ride on the Steam train, and had a cup of tea at the little station.

Okay, the Hotel needed some updating, but with excellent service, good meals, very clean bedroom with tea and coffee facilities, and very helpful staff, we really enjoyed our stay, which was excellent value using the voucher. We would definitely revisit.

Room Tip: We had a room on the 2nd floor, and used the lift as we are both disabled. We had an upgrade and ov...
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  • Stayed: September 2013, travelled as a couple
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3  Thank WesleyDebenham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2013

would NOT go back
was ok for what we paid breakfast was good evening meal first night was adiquet but poor 2nd nght..lumpy matresses
not siutable for infirm lift only to first floor
steep and narrow stairs.fire doors lock open.and keys in from other side
current owners have been there for 40 years and it shows needs love and attention
main ball room was comfy bar prices average
GODS WAITING ROOM

  • Stayed: August 2013, travelled as a couple
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4  Thank tracyfaiers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2013

I was expecting Fawlty Towers after reading some reviews so was pleasantly surprised. We stayed 2 nights on a kgb deal, the dinner was tasty and the breakfasts too. We slept well on a comfortable mattress and liked the shower head of water. Two suggestions for the owners, provide a larger TV (ours was computer screen size and too far away). Also the carpet and chair were badly in need of a professional clean. Apart from that we were content staying there (so convenient for sea and shops) and think it was good value for money.

  • Stayed: August 2013, travelled as a couple
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2  Thank Windlers0813
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Devon Bay Hotel

Address: Wilder Road, Ilfracombe EX34 9AF, England (Formerly Grosvenor Hotel)
Region: United Kingdom > England > Devon > Ilfracombe
Amenities:
Bar / Lounge Beach Restaurant Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Ilfracombe
Price Range: £44 - £78 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Devon Bay Hotel 2.5*
Number of rooms: 53
Official Description (provided by the hotel):
A warm welcome awaits you at Devon Bay Hotel. Its Stately Victorian exterior fully compliments the stylish and characteristic interior, blending old and new styles to create a unique and exciting environment. Our large and airy restaurant looks out to the front of the hotel, serving freshly prepared breakfast and dinner every day. We also have a large bar and comfortable lounge areas, which are great to sit and enjoy a drink and relax. The Devon Bay Hotel is ideally located in the bustling centre of Ilfracombe, minutes from the cliff tops and beautiful sandy beach, meaning guests have everything they need within walking distance. Our aim at Devon Bay Hotel is to ensure that your stay with us is pleasurable. You will always receive a friendly warm welcome, whether you are visiting us for lunch or dinner, a function or an overnight stay. Whether business or pleasure, why not make the Devon Bay Hotel first on your list of new venues to visit - we look forward to welcoming you. Step outside and you are on the Promenade with its many shops, cafes, and the Landmark Theatre complex. Open all year around, we offer Christmas and New Year Packages and our nightly entertainment ensures that your visit to the Devon Bay Hotel will be enjoyable. ... more   less 
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Also Known As:
Grosvenor Hotel Ilfracombe
Devon Bay Hotel Ilfracombe

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