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“Hotel really pleasant, staff attentative and very clean and tidy.”
Review of Devon Bay Hotel

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Devon Bay Hotel
Ranked #18 of 20 Hotels in Ilfracombe
Bristol, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Hotel really pleasant, staff attentative and very clean and tidy.”
Reviewed 17 March 2014

Hotel really pleasant, staff attentative and very clean and tidy.Just got back from a weekend stay here and cannot thank the staff enough, they were absolutely fab !
Really made our stay memorable and couldn't do enough for us.
The hotel itself is in an ideal location for all your activities within Ilfracombe and it has all you could want there too !
Really clean and very well presented hotel, if you did need anything the staff were always there to help.
Good friendly hotel and would definetly recommend and would stay here again anytime.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank amandaj2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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490 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (193)
Date | Rating
  • English first
  • Any
English first
Exeter, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 March 2014

I was nervous about this hotel as some of the reviews were so bad. The room was very clean much to my relief, a tad small but adequate for our needs. My husband was disappointed that our room didn't have a shower but the en suite bathroom was clean and as we were only visiting for two nights the bath was fine. There wasn't a shower attachment either so it is worth requesting a room with a shower if you can't do without. Our trip was a Christmas present through a group on deal and it definitely was value for money. Breakfast wasn't much to write home about but it filled a hole and the staff were lovely. There are some fantastic places to eat in Illfracombe which is a very pretty harbour town.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 256janer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
southampton
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 February 2014

rooms are small but very clean,staff are friendly and helpful breakfast is very good .dinners were basic but very good wait on staff were excellent would certainly recommend a stay at this hotel for the price I paid I think it was very well worth it.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank carltonomega
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hailsham, United Kingdom
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 27 February 2014

We booked this through Groupon then saw some of the negative reviews.
On arrival we were given a very warm welcome and showed to our room.
The room was small, although very clean.
The decor was fresh, but the ceiling was showing signs of potential roof problems.
Our room had a bath and plenty of hot water.
All of the staff were helpful, polite and friendly nothing seemed too much trouble.
Negatives: Room was cold.
Bedding still on blankets.
For the price this is a good place to stop.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank graham A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 February 2014

We were given this as a christmas present via groupon.

Never have given bad feedback before but felt very strongly about this place. We usually make the most out of a bad A situation and have a laugh. Also you except being only a 2 star certain basic things, but damp, mould and not clean is not acceptable. Think these bad rooms are only given to groupon customers.

Couldn't find a parking space as the hotel has only 6⃣ parking spaces.

Arrived there late afternoon and booked In.

We had to climb 3 very narrow flights of stairs. Before we got to our room to.
We opened the door to be greeted by the awful smell of damp and mould. Once in the room it was freezing and the there was mould on the wall all around the bed head, shower room and even in the wardrobe.
The toilet had a small leak, the heater didn't work, and the carpet had a hole and looked dirty.
The bed only had 2 old blankets and a throw. The mattress was cover with plastic. During the night we were frozen and didn't sleep well everything felt so damp.

In the morning we complained about the room. We were offered another room for the which seemed was warmer and a bit cleaner.
We decided to leave and not even stay for that night.
When we told the receptionist about our room and that we were leaving early, he seemed not to care or Apologetic.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Shakira2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Exeter, United Kingdom
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 19 February 2014

Stayed 2 nights on a Groupon deal. Good welcome from Wendy when we arrived. Very helpful as my husband is disabled. Our room was near the lift. Room on the small side but OK as we were only there for 2 nights.Very clean & a very comfortable bed. A few things were a bit "tired" but nothing we would complain about.
Had a meal there the first night. Not much choice but as there was a coach party in not really surprised. Meal nicely cooked though.
Breakfast good.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank miriam_c27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 16 February 2014

Hotel clean, food very good and staff friendly with nothing too much trouble. The radiator in our bathroom wasn't working but upon reporting this is was on in no time. We had a very difficult journey from Kent and on arrival a welcome cup of tea was waiting for us, much appreciated. Our room was very comfortable, one negative the bathroom is in need of an update and needs renewing but that said it was perfectly useable. The entertainment in the hotel was better than most. If we came to Ilfracombe again we would certainly return to the Grosvenor.

Room Tip: If you want a room with a shower, or a bath instead, you need to request this as some rooms have eit...
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  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KentGreektraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Devon Bay Hotel

Property: Devon Bay Hotel
Address: Wilder Road, Ilfracombe EX34 9AF, England (Formerly Grosvenor Hotel)
Region: United Kingdom > England > Devon > Ilfracombe
Amenities:
Bar / Lounge Beach Restaurant Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Ilfracombe
Price Range (Based on Average Rates): £
Hotel Class:2 star — Devon Bay Hotel 2*
Number of rooms: 53
Official Description (provided by the hotel):
A warm welcome awaits you at Devon Bay Hotel. Its Stately Victorian exterior fully compliments the stylish and characteristic interior, blending old and new styles to create a unique and exciting environment. Our large and airy restaurant looks out to the front of the hotel, serving freshly prepared breakfast and dinner every day. We also have a large bar and comfortable lounge areas, which are great to sit and enjoy a drink and relax. The Devon Bay Hotel is ideally located in the bustling centre of Ilfracombe, minutes from the cliff tops and beautiful sandy beach, meaning guests have everything they need within walking distance. Our aim at Devon Bay Hotel is to ensure that your stay with us is pleasurable. You will always receive a friendly warm welcome, whether you are visiting us for lunch or dinner, a function or an overnight stay. Whether business or pleasure, why not make the Devon Bay Hotel first on your list of new venues to visit - we look forward to welcoming you. Step outside and you are on the Promenade with its many shops, cafes, and the Landmark Theatre complex. Open all year around, we offer Christmas and New Year Packages and our nightly entertainment ensures that your visit to the Devon Bay Hotel will be enjoyable. ... more   less 
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Also Known As:
Grosvenor Hotel Ilfracombe
Devon Bay Hotel Ilfracombe

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