Went to this campsite for a long weekend very recently and we should have guessed we were in for a bad weekend by the response one of the staff gave us when we first arrived. When asked if there was any where at the campsite where we could have a game of cricket or football we were abruptly told "No, go to the beach!" which in my opinion is very rude!
The campsite at night was very noisy, not only was it placed right next to a main road which we could hear all night but other people that were there were playing music well into the night and standing outside of there tents smoking and making jokes ( not a great environment for children to be in).
There was also a huge problem with lighting there in that the street lights were not dimmed or turned off all night so we all found it very difficult to get to sleep!
The facilities at this campsite were not very good either in the toilets half the taps were broken and wouldn't stop running and the other half wouldn't work at all!
The staff there really should I think learn about customer service as they clearly have had no training what so ever in this!! They were abusive towards us and had no intentions to make any kind of effort with us at all which was very wrong considering the amount of money we had spent there!
Really not a great place for people with young children as staff were very unfriendly and the play park there was not much for the imagination! Also not one for those who are under 40 either as staff are very unwelcoming and were given a curfew for 10 o'clock by them.
Beautiful area though and would highly recommend going to a different campsite in the area which i know there are plenty of and all will be most welcoming and helpful as well!!
- Official Description (provided by the hotel):
- Set amongst the rolling hills of North Devon and open all year, Hidden Valley Touring Caravan and Holiday Park is justly proud of its growing list of awards. These include the Gold David Bellamy Conservation Award, its 5 Star rating by 'Visit England', winners of the 'Holiday Park of the Year' and just last year we were honoured with the new AA 5 Pennants Award. Whether you are looking for a campsite to pitch your tent or touring caravan spaces, our Devon campsite provides it all. ... more less
- Reservation Options:
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- Also Known As:
- Hidden Valley Touring & Camping Park Ilfracombe, Devon