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“Brilliant!!!”
Review of Heywood Spa Hotel

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Heywood Spa Hotel
Ranked #3 of 23 Hotels in Tenby
Certificate of Excellence
sheffield
Level Contributor
80 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“Brilliant!!!”
Reviewed 15 June 2013

Just returned from a 3 night stay at this lovely hotel and both my husband and myself have had a wonderful time. From the moment we arrived to be greeted by Carol till the morning we left there wasn't one thing I could think of that I'd want changing. We had executive room 206 with a private balcony. Lovely spacious room with a good sized bathroom. Everything spotlessly clean and well maintained. We opted to eat at the hotel and I have to say it was a good decision. The food here is top restaurant standard both in quality and presentation. We ate in the restaurant all three nights as there were so many things on the menu we wanted to try and none of them disappointed. The service was excellent. If you are on the B&B rate and book the restaurant before 4pm you get 3 courses for £20 (some meals have a small supplement) which is excellent value as we have paid at least that for one course at some places we have stayed. There is also a good wine list and the bar is very well stocked.
Breakfast was lovely. There is an extensive breakfast menu available. It was so nice to have it brought to the table instead of having to keep getting up and down and fetching your own. I had a fruit platter and poached eggs both of which were really delicious. My husband opted for the welsh breakfast on one of the mornings which included a laverbread and cockle pate. Nothing was too much trouble for the waiting staff. (Loved Sophie!!!!)
There is plenty of parking at the hotel and it is around a 15 - 20 minute walk into Tenby town centre. There is quite a steep hill which although it didn't bother us might be a little difficult for some people.
I didn't use the pool/spa area but my husband did and was satisfied with the facilities on offer.
This hotel definitely lives up to it's 4 star rating. I would highly recommend a stay here. Thank you to all the staff for a really enjoyable stay.

  • Stayed June 2013, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
2 Thank artisanSheffield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (138)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Norwich, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 June 2013

Very pleasant hotel, but rather quirky. Not a sweetener for my tea in the entire hotel. Not impressed by that. Breakfast OK, but would have preferred buffet style, obviously a matter of personal choice rather a down point of the hotel. Dinner delicious, could not be faulted. Service excellent.

  • Stayed February 2013, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank Brenda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHELTENHAM
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 12 June 2013

Hello we stayed here on a deal which proved to be excellent value , rooms spacious and well equipped we had ground floor with a self contained "patio" weather was excellent and was lovely to be able to take drinks whilst overlooking the grounds.staff were lovely and breakfast was fabulous
Now for tips that i feel need improving
owners please take note

1 changing area in so called spa was vey outdated and shower was useless so much so went back to room to use facilities there too many lockers
2, toilet in changing area needs looking at as when you flush water gushes over floor and legs a simple thing to fix.
some chairs on garden area have tiles on back which are broken and jagged an injury waiting to happen
3. toilet in our room hadnt been cleaned upon arrival which was quickly rectified but should never have happened

Room Tip: ground floor rooms a bonus in summer months
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank JACQUI22Cheltenham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lifton, England, United Kingdom
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 4 June 2013

We had a delightful four night break here over Spring Bank Holiday. The hotel management and staff could not have been more friendly or helpful. From booking through to departure, we got first class service. All public rooms were immaculate and bedrooms very comfortable and well appointed.

The food at breakfast and dinner was delicious and plentiful. It was great to have breakfast 'cooked to order' rather than having to help ourselves to a buffet. The chef even cooked us curry on a couple of nights because we were due to leave before 'Curry Night' itself! The 'Steak Night' was excellent value and it is a long time since I have tasted such a delicious and well cooked rump steak, at such a good price. It is clearly popular with locals too.

It was lovely that the hotel was full (rare these days) with other families and couples - resulting in a very nice atmosphere. I must say all the children were very well behaved and we enjoyed good company in the dining room and bar every evening. The owners did everything possible to enhance our stay. The hotel is situated in a lovely area, away from the town but close to beaches and all local amenities for children. (Our 11 year old son enjoyed various activities recommended by the hotel, including Heatherton, which we thought good value).

We were particularly appreciated the assistance and extra facilties provided for my elderly disabled mother (though in our opinion, the hotel does need a disabled room with walk in shower on the ground floor). That said, she thoroughly enjoyed her stay, as did we all. We would love to go back again!

Room Tip: Speak directly to the hotel about your specific requirements, especially if disabled. They have a g...
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  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Sue L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ipswich, England, United Kingdom
2 reviews
Reviewed 3 June 2013

The staff, especially Carol were extremely welcoming and friendly and always happy to give assistance. We stayed in a really lovely ground floor room with outside garden area with table and chairs. The room had good facilities including a fridge, iron & ironing board, safe, CD radio alarm. Our room was extremely clean and comfortable.
We made good use of the pool and jacuzzi and towels were provided free of charge.
The evening meal in the restaurant was excellent and the food and service was better than in some of the restaurants in the town, and keenly priced. Breakfast was also good.
Really good, safe car park and the hotel was in a lovely residential area which felt safe and quiet, even at night. We walked back from Tenby late at night with our ten year old and felt safe.
We would definitely recommend this hotel.

Room Tip: Ground floor rooms have a garden overlooking indoor pool area.
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  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anthony R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northampton, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 June 2013

Upon arrival at the hotel we were made to feel at ease as soon as we walked through the reception door. All the staff were very helpful and friendly and we felt as though we were old friends rather than paying guests. The room was more than adequate and very clean. We had a slight problem with the fridge in our room but that was replaced immediately. Our only gripe was that the shower was over the bath rather than in a separate cubicle, but the quality of the shower more than made up for this. Tea and coffee making facilities were available in the room and there was a good sized safe for any items that needed to be locked away. The restaurant was excellent with a good selection of breakfast items. We had a steak dinner on the Tuesday evening and this was one of the best we have ever had, cooked to our liking. The young lady receptionist (Lindsey) was very helpful and very friendly and although we didn't get to use the leisure facilities they looked very good through the window. We were told that they were going to be refurbished. Upon departure, we wished that we could have stayed for longer and were quite sad to leave. A big thank you must go to all management and staff for making our stay a memorable one for all the right reasons and we look forward to staying there again in the future.

Room Tip: All rooms have good views of the local area.
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Alan and Jackie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cardiff
Level Contributor
68 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 28 May 2013

Set in a quiet area out from the town in a country lane. Very warm & friendly staff, extremely helpful & obliging. Accommodation is well equipped with flat screen T.V. choice of beverages, seating area, fridge & air con. Found fan in bathroom, air con & fridge rather noisy preventing a good nights sleep. Decor is a bit tired in places and lacking investment such as Spa area only 1 shower with no soap & toilet is outside changing room. Bar food is well presented and decent quality & good choice, nice area to relax but not very practical for eating as tables are too low. Breakfast unusual setup, you choose from a menu, you need to order all in one go as no help yourself, otherwise you have to keep asking. Choice a bit limited compared to other 4 star hotels stayed in. Room rate quite expensive for standard & facilities. Stayed twice now once with a young child, once as a couple, both times very accommodating, great with children.

Room Tip: Rooms behind reception have outside seating areas, nice in warm weather. Larger rooms have extra bed...
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hexter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Heywood Spa Hotel

Property: Heywood Spa Hotel
Address: Heywood Lane, Tenby SA70 8DA, Wales (Formerly Heywood Mount)
Region: United Kingdom > Wales > Pembrokeshire > Tenby
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Tenby
#6 Romantic Hotel in Tenby
#7 Family Hotel in Tenby
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Heywood Spa Hotel 3*
Number of rooms: 24
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Also Known As:
Heywood Mount Tenby
Heywood Mount Hotel Tenby
Heywood Spa Hotel Tenby, Wales

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