My husband and I stayed here 20 and 21 Dec in the Richard Nash Suite, which was lovely. We had a king size four poster bed and the room was a good size with a jacuzzi, which unfortunately, we couldnt get to work. The heating was via an air conditioning unit which was quite noisy. On returning to our room after a day out, we found that it had not been cleaned, bed made or coffee replenished. Also, our card keys had been cancelled so would not open the door. We reported the problem to reception, who apologised, but as the manager was unavailable, either then or next day on check out, no recompense was offered. Breakfast was cooked to order, but the welsh breakfast option was not available as apparently the fishmonger had not yet delivered the lava bread, which considering it was gone 9am and breakfast finished at 10, was very disappointing. The other breakfast options were very good though. Drinks from the bar were very expensive, and the seating area lacked ambiance. The staff were very friendly and helpful. The decor is very dated and remains in the 1980s, but it is very clean and tidy. This hotel is about 1 mile from the town, therefore a taxi is neccessary for a night out, although they did only charge £4 eachway. The hotel itself has ample free carparking. We stayed here on a KGB deal, but would not do so if we had to pay the standard room rate.
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- Also Known As:
- Heywood Mount Tenby
- Heywood Mount Hotel Tenby
- Heywood Spa Hotel Tenby, Wales