We have stayed at The Giltar Hotel quite a few times and have always enjoyed our visits. We usually stay in a room which is modern, relaxing with fantastic views of Caldey Island and because of this request the same room whenever we visit.
On our most recent visit we were given a different room due to a mix-up with the booking although we had requested our 'usual' room. We decided that maybe a different room may be a nice change... how wrong we were. The seaview was obscured by a balcony and there was a lack of privacy. The room was very modern but did only have one bedside table, the double bed was a 'zip' double of which we both had a very uncomfortable and limited sleep because of the zip (dip) in the middle of the bed (why aren't customers informed of this before they book the room!!) and our shower was very poor (no power in the shower). When i mentioned our disappointment at reception, we were told a 'zip' double is a double bed and that is what we asked for, which i found unacceptable because by definition it is not. We both decided that after our wonderful breaks here maybe it is time to have a change somewhere else!
- Official Description (provided by the hotel):
- Since the hotel was taken over ownership in 2008 we have gone through a refurbishment programme and now offer both Deluxe and Premier rooms individually designed to a high standard with unique features, most with sea views. Enjoy a relaxing drink or bite to eat in our Cwtch bar/lounge with views overlooking Caldey Island. Our restaurant is open to the public and for residents of the hotel throughout the year including Christmas Day. We're a short walk from the historic walled town of Tenby and a stone throw away from Tenby's South Beach with spectacular sea views overlooking Caldey Island. We have a small car park at the rear of the hotel with 14 parking spaces. ... more less
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- Also Known As:
- Giltar Hotel Tenby, Wales