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“Lovely Stay”
Review of Southcliff Hotel

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Southcliff Hotel
Ranked #17 of 23 Hotels in Tenby
Certificate of Excellence
wales
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Lovely Stay”
Reviewed 20 April 2014

Just came back from a weekend break. Very warm welcome from Brian and Pam. Lovely Hotel. Room was great size. everything you need, spotless through out. Breakfast was very tasty. Not one thing to complain about. Will have no problem coming back here. Thank You to all staff for a lovely stay. Clare and ken.

  • Stayed April 2014, travelled as a couple
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Helpful?
1 Thank nudge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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166 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Portsmouth, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 August 2013

Brilliant hosts who made me, my husband and little boy very welcome. The playroom is fab and we used it lots (pics attached). Nice little touches especially for our son, like toys and books on his bed, a bed rail provided, bedtime drink etc. Breakfast was very good and staff very friendly and nothing too much trouble, and again our son had a booster cushion, and his own themed bowl and cup etc. The hotel is located a stones throw from the beach, and a short walk into town which our 3 year old managed. Our room was thoroughly cleaned every day and was always spotless. Tenby is beautiful and even though we stayed in August the beaches were not crowded in the slightest.

  • Stayed August 2013, travelled with family
    • Value
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    • Sleep Quality
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Helpful?
Thank ClareBazDan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 August 2013

Myself and my wife with our baby daughter Sophia chanced upon this place late afternoon in early June. I went in with Sophia to ask if they would mind a baby only to discover that the "Bean an tí" Pam was something of an expert with children and that the hotel was incredibly geared up to handle children. Beyond that welcome surprise, the hotel is charming, beside the beach, and absolutely spotless. Brian and Pam are wonderful hosts and nothing was too much trouble - my wife had hurt her ankle earlier in the holiday and Pam even offered to return the NHS crutches as we were time pressed in our onward journey.
So if you are lucky enough to be going to Tenby then look no further for a place to stay!

  • Stayed June 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank JamesMarcOSull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 12 August 2013

The hotel is a family friendly hotel with the most welcoming hosts, Brian and Pam. They take an active interest in their guests (without being nosy) so as to make recommendations about the region. Brian especially was keen to share stories about Tenby with a wonderfully dry wit. We used the hotel as base for day walks.

The hotel was very clean and the beds were comfortable. The breakfast in the morning was lovely. It is a very short walk from the historic town centre. I would recommend this hotel to anyone.

There is also a reading room with a good stock of books.

  • Stayed August 2013, travelled with family
    • Value
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Helpful?
1 Thank USinLdn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neath, Wales, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 August 2013

Second stay at this lovely family-friendly hotel. This year we booked early on to get the adjoining family rooms on the top floor which gave us that extra bit of space. Spotlessly clean throughout the hotel with comfy beds and plenty of towels, storage space, tea, coffee, water etc in the rooms themselves replenished daily. Also really welcome little touches like such as the selection of books and toys in the room, plus warm whole milk at bedtime for children and crisps and juice each day. The flatscreen TV's in each room were enjoyed for cartoons by our son and the freshly refurbished toy-room loved by all. There was improved (now excellent) WiFi signal and we liked there being a spacious lounge with plenty of books and magazines plus the availability of baby monitors too. Pam & Brian are lovely & knowledgeable hosts who think of everything and all the staff in general are friendly and cheerful. The breakfasts are yummy with a wide selection cereals, fruit, yoghurts, teas, coffees, juices, freshly cooked & continental with extra little yoghurts for children which was sweet. You can also pre-order fresh rolls/sandwiches which would be useful for day trips and the hotel is also licenced so we bought glass of wine on our last night. We will definitely stay again!

  • Stayed August 2013, travelled with family
    • Value
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Helpful?
Thank Lucy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milton Keynes, United Kingdom
Level Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 31 July 2013

To use a sporting phrase, Pam and Brian (the proprietors), "pulled victory from the jaws of defeat"! Upon our early evening arrival on a Wednesday we (my wife and I) were told that we were not booked in for our 3 night stay. This was a shock as I had booked 6 months in advance. Pam said she had one spare room for 2 nights but was fully booked on the third night. Upon showing Pam the email confirming my booking and the deposit paid, Pam found the details in their receipt book but it was evident that it had not been transferred formally into the book/diary of bookings! Oh dear, Brian (who took the original booking) was going to be in trouble by the look on Pams face!! Pam was very apologetic and said that she would try to fix this although it might mean staying the third night in another hotel/B&B establishment. Pam took us to the spare room on the 3rd (top) floor which unfortunately was like a sauna given the combination of rising heat from the hotel, the very hot spell of weather we were experiencing at the time and the room had a southerly aspect. Later in the evening Pam informed us that she had managed to re-jig bookings such that we were able to stay for the full 3 nights and that in the morning they would move all of our clothes/bags etc to another room lower down in the hotel (on the 2nd floor). Finally, as a gesture of goodwill, we would only be charged for 2 nights stay. As promised, the next day all of our things were moved into another room which was much cooler and had a nicer layout to it - we were very pleased with this room (number 4) which had a slightly larger shower unit and the room felt more spacious even though it still had a double and a single bed in it. When we met Brian he was extremely apologetic and had the look of a man who had been ticked off big time!! Breakfast was very good. Cereal, yoghurt and fruit was self service, as was tea or coffee - I need to mention that I have never seen such a quantity of different teas available in a hotel or B&B anywhere - there must have been at least 20 varieties including decaf tea, and my favourite was fresh peppermint! Fruit juice is brought to the table if requested as is the cooked breakfast and toast. The hotel has a large lounge area on the 1st floor to relax in where a daily newspaper is available to read. There is also wi-fi available but the strength of the signal will vary depending on the room you are in, although the signal is just fine in the lounge area. A warning to anyone who wishes to stay in an establishment where there are no children - this is NOT the place for you! Pam and Brian are proud to advertise that their hotel is very child friendly (Pam is a retired childrens nurse!) and they provide a separate playroom for very young children. One morning at breakfast a family had a relatively newborn baby with them who was crying but Pam came to the rescue, she cradled the baby who immediately stopped crying - clearly Pams experience as a childrens nurse was paying devidends! Overall this small seaside hotel in an end of terrace victorian building is exactly what you would expect to see - slightly old fashioned (but in keeping with the building), comfortable, clean and serving a good breakfast with friendly staff. Whilst the hotel does not have its own car parking, the very large Rectory Fields car park at the end of the Esplanade overlooking the South Beach is only 50 metres from the hotel and at £4 per day the cost is reasonable. We left our car there the whole time we stayed and there were no probems. Overall, and despite the intial shock regarding the booking, we had an excellent stay at the Southcliff Hotel - Pam and Brian bent over backwards to rectify the problem and to make our stay a comfortable one. We would have no hesitation to book there again when we next visit Tenby (although next time I may phone a month in advance just to confirm the booking is still ok!!).

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Wales
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 July 2013 via mobile

First time staying at this hotel, we were very impressed.
Very friendly welcolm, we were shown up to our room.
The room was SO clean, the smell of fresh bedding was lovely. Plenty of storage, tea, coffee and water available.
Breakfast gave us choices of cereal, fruit, toast, cooked breakfast, teas, coffee and fruit juice.
The hotel is ideally situated, near the car park (we paid £12 sat-mon) and only a short walk to the beach and town centre.
We would definatly stay here again.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LG181075
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Southcliff Hotel

Property: Southcliff Hotel
Address: Victoria Street, Tenby SA70 7DY, Wales
Region: United Kingdom > Wales > Pembrokeshire > Tenby
Amenities:
Children Activities (Kid / Family Friendly)
Hotel Style:
#4 Family Hotel in Tenby
#5 Luxury Hotel in Tenby
#11 Romantic Hotel in Tenby
Price Range (Based on Average Rates): £
Hotel Class:4 star — Southcliff Hotel 4*
Number of rooms: 10
Reservation Options:
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Also Known As:
Southcliff Hotel Tenby, Wales

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