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Ramada Plaza Southport
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Reviews (3,361)
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2,106
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All reviewsthe underground car parkfifth floorblackpool towerexcellent hotelmodern hotelevening mealenjoyable staylovely roomlord streetshort breakreception staffstayed for one nightcomfy bedbreakfast was excellenttown centremarinepromenade
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2,532 - 2,537 of 3,362 reviews
Reviewed 19 February 2014

Nice hotel, although some rooms need some TLC. If you need wifi for work then I would give it a miss. Hotel has been advertising 'high speed internet' for over a year now & its still painfully slow. Worse than old dial modem days of 56k.

Food & drink is nice enough (chef depoendant), although expensive. Same goes for breakfast.

Also charge for parking now. Only £3 but was free for years.

  • Stayed: December 2013, travelled on business
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Thank AdsReilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this reviewResponded 28 February 2014

Thank you for taking the time to review the hotel, I am sorry you experienced an issue with the WIFI, this was upgraded at the back end of last year and should offer speeds of up to 60 mgb if you do ever experience an issue please let us know so that we can report it to our supplier.

I am sorry that we had to begin charging for the car park, we do not own all the space and up until last year we did benefit as the other tenants on site had not moved in, now that they have the number of spaces has reduced and costs for controlling access have increased so a nominal charge has been applied.

I am grateful for the feedback and hope to welcome you back again soon.

Enda

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Reviewed 18 February 2014

Friendly polite staff. Great position, right next to marine lake, and just a few minutes walk from the famous southport pier and beach. Plenty of things to see and do within a stones throw distance. Nice restaurant, with balcony in summer. Comfy beds, nice pictures on wall, room service. Clean rooms although there was a tiny bit of litter under the bed. Right next to a genting casino, and fahrenheit bar. Also next to a tapas bar. All in all, nice hotel.

Room Tip: Ask for an ocean view or town view.
  • Stayed: April 2013, travelled as a couple
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Thank Chris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this reviewResponded 28 February 2014

Thank you for the excellent review, I appreciate the sentiment however the Casino is a great venue for a few hours entertainment and right next door is a great compliment to the hotel.

Enda

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Reviewed 18 February 2014

Easy to find, handy to park, a good start for a 3 day stay in Southport, the hotel is amazing, lovely and spotless. A lovely room with 2 double beds for the 4 of us including a sea view. The shopping area is only a short walk away and plenty of Italian eateries to try, the second night we ate at the hotel a gorgeous 3 course meal, could not fault it, served by efficient staff, the breakfast next day was also lovely, will definitely stay here again and I have taken some brochures to work. Thanks also to Rhondda and Thomas on the desk for their courteous service, the Roberts family.

  • Stayed: February 2014, travelled with friends
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Thank Linda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this reviewResponded 28 February 2014

Thank you for the great review, I am delighted to see that you did not get blown away in the strong winds, and enjoyed you visit nonetheless.

Hope to see you again soon.

Enda

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Reviewed 18 February 2014

I stayed here in January 2014 and it was excellent quality accommodation.The service in the restaurant was good and the breakfast was also quite good standard.The hotel is centrally located and on good transport links.Well recommended.

  • Stayed: January 2014, travelled on business
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Thank heggers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this reviewResponded 28 February 2014

Thank you for the excellent recommendation, your comments are most welcome.

Enda

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Reviewed 14 February 2014

This hotel is in a prime position for a short break in southport, or a longer break if you want to visit Liverpool and the lakes.
It lacks something and I feel its that I will come back.
The twin room I stayed in was clean and adequate, but you would get a very similar room in a premier inn.
The reception staff had basic conversation, they did not ask have you stayed here before or point out the hotel facilities .
The breakfast was traditional English , we arrived down at 10am , unfortunately there was very hardened up black pudding , and very greasy eggs and unappetising sausages. The rest of the hot breakfast was fine.
There was no cereal bowls or fruit bowls to be found. No staff to ask for anything.
After a very nice breakfast seater, sat us at out table and we we're served our coffee no staff were available other than those clearing tables and resetting them.
We would have liked more tea and coffee but were not asked or was there anyone to ask, disappointing.

  • Stayed: January 2014, travelled with friends
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1  Thank Helena H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this reviewResponded 17 February 2014

Many thanks for taking the time to review the hotel here on tripadvisor, I delighted that your found our positioning to your liking, we do indeed have an unrivalled setting on the promenade here in Southport. I have noted with disappointment your comments regarding our breakfast offering, we have always prided ourselves in an excellent offering and have in the past received many positive comments regarding this service. I will discuss your comments with the breakfast team and i am sure normal service will and has returned.

Regards

Enda Rylands

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