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“Four-star hotel, five-star service” 5 of 5 bubbles
Review of Ramada Plaza Southport

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Ramada Plaza Southport
Ranked #1 of 28 Hotels in Southport
Certificate of Excellence
GreenLeadersSilver level
Rochdale, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Four-star hotel, five-star service”
5 of 5 bubbles Reviewed 21 February 2014

This was one of the best hotels we have ever stayed in. The staff were very efficient and could not do enough to help. Breakfast was as good as it gets and the evening meal was lovely and fresh, with a wide range of choices on the menu. You can leave your car in an underground car park for just £3 a day, which is well worth it, and there are leisure facilities (swimming pools, gym, etc) just across the road which are included in the price. The hotel is in a great location and easy to find. Great value and service. We will definitely go back there again.

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Martin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this review, 28 February 2014
Many thanks for this 5 star review, we love to receive positive feedback and share this with the team, they will be delighted to hear of your experience.

Hope to see you soon.

Enda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,678 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (778)
Date | Rating
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English first
Cumbria Uk
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 February 2014

This hotel is centrally located, with easy access to shops, restaurants and the promenade. Our check in was straightforward and the staff courteous. Our spacious double room was well equipped, clean and comfortable.

Only suggestion- better signposting for under hotel parking would have been helpful.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank Julie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this review, 28 February 2014
Thank you for the excellent recommendation, delighted you enjoyed the hotel.

Enda
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 20 February 2014

We stayed recently for a family occasion and I couldn't fault the hotel. Our room was clean, comfortable and well furnished. Breakfast was buffet style with plenty of choice, I asked for poached eggs which wasn't a problem and came from the kitchen very promptly.
The staff were all polite, professional and smiled.......which can't be taken for granted these day's!
I would have no hesitation in recommending the Ramada as a perfect location for a stay in Southport.

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DomesticGoddess3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this review, 28 February 2014
i am delighted that you had a great family occasion at the hotel< it truly is a great location and venue for these type of get togethers.

Many thanks for sharing here on Tripadvisor.

Enda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Preston, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 20 February 2014

Loved the room, spacious, comfy and beautifully decorated. Staff were really helpful and arranged to have chocs and wine in the room before my partner and I got there. Brilliantly located and was really quiet despite being full.

However, I was surprisingly allergic to what ever they're washing the linen in so unfortunately I had an extremely itchy and uncomfortable night. And The lift proved a bit problematic as we never ended up on the floor we intended on first time!

Judging by what we've experienced, it was pleasant but wouldn't pay the equal amount again.

Room Tip: We were on the 5th floor with a lake view, try speaking to the hotel before staying so that they may...
See more room tips
  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Freya E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this review, 28 February 2014
Many thanks for the great review, I am sorry that your experienced a reaction to the linen which is extremely rare as we use a commercial laundry company for this service, perhaps on your next visit we could launder something in house just to ensure it does not disturb your experience.

I do hope we get to see you again.

Enda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Skelmersdale, England, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 19 February 2014

Stayed Valentines night, Lovely room, lovely dinner, great night.
The staff were all friendly and helpful. Enjoyed a delicious meal, and then popped across the underground car park to the Genting Casino. Would stay again!!!!

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Julie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this review, 28 February 2014
I am delighted you enjoyed your romantic Valentines experience and that you managed to enjoy sometime in the wonderful casino next door.

See you again soon.

Enda
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 19 February 2014

Nice hotel, although some rooms need some TLC. If you need wifi for work then I would give it a miss. Hotel has been advertising 'high speed internet' for over a year now & its still painfully slow. Worse than old dial modem days of 56k.

Food & drink is nice enough (chef depoendant), although expensive. Same goes for breakfast.

Also charge for parking now. Only £3 but was free for years.

  • Stayed December 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AdsReilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this review, 28 February 2014
Thank you for taking the time to review the hotel, I am sorry you experienced an issue with the WIFI, this was upgraded at the back end of last year and should offer speeds of up to 60 mgb if you do ever experience an issue please let us know so that we can report it to our supplier.

I am sorry that we had to begin charging for the car park, we do not own all the space and up until last year we did benefit as the other tenants on site had not moved in, now that they have the number of spaces has reduced and costs for controlling access have increased so a nominal charge has been applied.

I am grateful for the feedback and hope to welcome you back again soon.

Enda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southport
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 18 February 2014

Friendly polite staff. Great position, right next to marine lake, and just a few minutes walk from the famous southport pier and beach. Plenty of things to see and do within a stones throw distance. Nice restaurant, with balcony in summer. Comfy beds, nice pictures on wall, room service. Clean rooms although there was a tiny bit of litter under the bed. Right next to a genting casino, and fahrenheit bar. Also next to a tapas bar. All in all, nice hotel.

Room Tip: Ask for an ocean view or town view.
See more room tips
  • Stayed April 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this review, 28 February 2014
Thank you for the excellent review, I appreciate the sentiment however the Casino is a great venue for a few hours entertainment and right next door is a great compliment to the hotel.

Enda
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Plaza Southport

Property: Ramada Plaza Southport
Address: Promenade, Southport PR9 0DZ, England
Region: United Kingdom > England > Merseyside > Southport
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Southport
#1 Green Hotel in Southport
#1 Luxury Hotel in Southport
#1 On the Beach Hotel in Southport
#2 Family Hotel in Southport
#2 Romantic Hotel in Southport
Price Range (Based on Average Rates): £
Hotel Class:4 star — Ramada Plaza Southport 4*
Number of rooms: 133
Official Description (provided by the hotel):
The Ramada Plaza Hotel Southport is a four star hotel, perfectly situated alongside the beautiful Marine Lake, central to all Southport has to offer. All rooms offer fantastic views, whether this is across the sandy beaches to Blackpool or over the Marine Lake Bridge to Southport's ocean plaza, all equally stunning. The hotel is within easy reach to some popular world class golf courses including Royal Birkdale and Royal Lytham. Just a short walk from Lord Street, lined with shops, boutiques and wine bars. Underground parking is available and our helpful concierge will be waiting to greet you with a smile. All rooms have high speed internet, king size beds and 24 hour room service, everything you need for a comfortable stay for business or relaxing whilst enjoying a night away from the kids! Enjoy a bite in our award winning on-site restaurant, Marine Brasserie, or order room service while you watch blockbuster movies on your flat-screen TV. Our Marine Lake suites feature floor-to-ceiling curved windows and balconies, offering panoramic views of the coast. Looking for something more corporate?....we do that too!..... Meeting and banquet facilities, capable of hosting up to 250. ... more   less 
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Also Known As:
Ramada Plaza Southport Hotel Southport
Ramada Southport

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