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“Great hotel with the perfect welcome”

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Ramada Plaza Southport
Ranked #1 of 24 Hotels in Southport
Certificate of Excellence
GreenLeadersSilver level
Lincoln, United Kingdom
Level Contributor
243 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
“Great hotel with the perfect welcome”
Reviewed 5 May 2014

Stopped here with my partner for a long weekend.
Have stayed here numerous times and it never disappoints.
The staff are the nicest people you could meet and make your stay even more enjoyable.
Rooms are perfect, and have all you could possibly need.
Will be staying again very soon

Room Tip: To be honest all the rooms are the same, none will disappoint. If you can get a room at the back of...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 186336John_D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this review, 19 May 2014
Thank you for the great review, I am delighted that once again we have exceeded expectations and look forward to welcoming you back in the near future.

Enda
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2,786 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (800)
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English first
Egremont, United Kingdom
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 May 2014

I stayed here while attending a conference at the adjacent conference centre. The room was well presented will all mod cons and a beautiful bathroom and good view over the lake. No complaints, the staff were all friendly and helpful, breakfast buffet was plentiful and well cooked. My room key did need redoing a couple of times but I think I had it next to my phone. I didn't eat in the restaurant other than breakfast as there were trips to local restaurants arranged by the conference and i didn't use the bar either.

Room Tip: If you want a bath then ask for one at check in. A colleague wanted one and the initial room didn...
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenkhumphries
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this review, 19 May 2014
Thank you for the excellent review, I am delighted to hear that you had a great conference here in Southport, our venues are great and ideal for large events and exhibitions.

Hoping to see you again next year.

Enda
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Level Contributor
3 reviews
Reviewed 1 May 2014

just spent a wonderfull 3 nights in this hotel in this excellent location, in a resort that is in process of revitalisation.Hotel was modern and clean and the bedroom looked out over the lake.Parking beneath hotel was £3 per night which was not expensive in any hotel of this quality.Did not eat in hotel but menu did look good and bar area was very good.Staff were very helpfull one even telling us where we could get a cocktail that my wife wanted but they could not make.Would have been 5stars but for reception desk not manned all time in slow periods ie sun aft the girl was very good but seemed short handed except for when conferences booked in.A receptionist on view all time is more welcoming

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this review, 19 May 2014
Many thanks for your excellent review and observations, these have been noted and passed on to the relevant department. I am delighted that you enjoyed your stay with us here in Southport and look forward to welcoming you back.

Enda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
88 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 26 April 2014

This hotel is in the ideal location a few moments walk from the promenade & pier and close to the main shopping area. On entering the main entrance of this hotel you have to take the elevator to the 1st floor to get to the reception, the car park is underground and costs £3 for 24 hours. Our room was on the 2nd floor and we had a side facing room with a clear view of the promenade and sea - which was lovely to wake up to in the morning. Our room was quite spacious -2 double beds - which was ideal as we had a 12 year with us and often finds sleeping on a sofa bed uncomfortable. The beds were really comfortable. The tea/coffee tray was well stocked and even had a few biscuits. The hotel provided extra bedding and pillows in the wardrobe(which also had a safe if required) The bathroom was very modern and again stocked well with clean crisp towels and toiletries. We cannot comment on the bar/restaurant as we ate out with the hotel nor the leisure facilities which are opposite the hotel as we arrived after 6pm and we were only staying for 1 night. Breakfast is Buffett style cereal, toast, English etc - lots of variety and delicious. The staff at reception and on breakfast duty were very welcoming and pleasant. On booking out of the hotel we asked if we could leave our car in the car park as we intended to explore southport a bit further before moving on later on in the day, the hotel had no problem was this. We had a lovely experience at this hotel and look forward to coming back to this hotel soon.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank jedi42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this review, 19 May 2014
Thank you for the great review, I am delighted you enjoyed your visit to the hotel and Southport and look forward to welcoming you back again soon.

Enda
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Darwen, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 April 2014

Very lovely hotel lovely clean room .excellent food .the only complaint I have is having to pay for car parking while staying at the hotel .we stayed two nights so cost us six pounds .it is a shame has this would put of other guests from staying .

Room Tip: All rooms seam lovely .
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shiraze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this review, 19 May 2014
Thank you for you excellent recent review, I am delighted that you enjoyed you recent stay with us at the hotel. The car park is not wholly owned by the hotel and for this reason we do have to pass associated costs on to the guests, it is a great onsite facility and the nominal charge represents value for money given the security and convenience offered.

I do hope to welcome you back again soon.

Enda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheadle Hulme, Cheshire, UK
Level Contributor
126 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 22 April 2014

Cannot fault our room on fifth floor with view of sea and marina - would stay again in Room 516 although quite a walk to the lifts which were constantly busy .This room was quiet , spacious and very clean .Well stocked with nice toiletries and hair dryer . Milk stored in the fridge and a generous selection of tea and coffee. T.V channels quite limited ,was slightly reduced freeview range.
Didn't venture across the road to swimming pool -walked past the venue and noticed it was quite an old shabby building , but gym on 2nd floor of this hotel had enough machines for a good work out and the room has T.V and cold water machine.
Meals ... buffet breakfast was excellent with everything you could imagine , staff polite and attentive. Dinner was lovely but a bit of a wait to be served and 10 mins wait between courses , although muttered there was a different chef -whoever prepared and cooked ours = full marks.
Now my moans which I suppose is more constructive criticism.
Reception staff were very very polite and nothing was too much trouble but there was a constant queue so could have done with more of them . These lovely people were over worked.
The inconsistent pricing -. If you note a recent review where a guest paid £40 half board - well I was puzzled. We paid £128 , and a couple who also stayed on the Sat evening that we chatted to paid about £40 more than us , so on that note we are hoping for a friendly e-mail with a discount to entice us back as we were not the only guests to be a bit annoyed at the pricing system....yes it was Easter but we felt like we were cushioning somebodies bargain break.
However .....a really nice stay , fantastic bunch of staff . This hotel is very well run.

Room Tip: 516 ... quiet , good view , spacious but a bit of a walk from the lifts
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank babyhk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this review, 23 April 2014
Many thanks for taking the time to review the hotel here on Tripadvisor, I am delighted that you enjoyed your visit to the hotel and that the staff in particular received your praise, they are our best asset and I will pass your comments on.

I have noted you comments regarding the pricing and would point to a number of influencing factors that affect pricing for any particular night. Earlier bookings tend to get the best pricing, some days of the week will be cheaper than others and booking direct will generally get you the best deal.

We do have a an email database that regularly receives our best deals and if you have left your email details at reception you will be added to this list.

Regards

Enda
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Lancashire
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 22 April 2014

The location of this hotel is perfect as it is on the promenade and is close to all amenities.
The room and en suite we had were of a good size and were spotlessly clean as was the whole of the hotel.
The breakfast had a great deal of choice and the quality of the food was very high.
As we were on a deal the evening meal was a fixed menu with a good choice but as some of the food was too fancy for our taste we were allowed to substitute other food from the standard menu. Again the quality was very high.
At all times staff were helpful and friendly and this resulted in an extremely pleasant stay.
For anyone interested the casino next door is accessed by walking across the underground car
park and admittance is free.park

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LancashireLeyther
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmramadaplaza, General Manager at Ramada Plaza Southport, responded to this review, 23 April 2014
Many thanks for this great review, I am delighted that you enjoyed your stay with us here in Southport and that the location, staff and food were all to your liking, I do hope to welcome you back again soon.

Regards

Enda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Plaza Southport

Property: Ramada Plaza Southport
Address: Promenade, Southport PR9 0DZ, England
Region: United Kingdom > England > Merseyside > Southport
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Southport
#1 On the Beach Hotel in Southport
#1 Luxury Hotel in Southport
#1 Business Hotel in Southport
#2 Romantic Hotel in Southport
#2 Family Hotel in Southport
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Ramada Plaza Southport 4*
Number of rooms: 133
Official Description (provided by the hotel):
The Ramada Plaza Hotel Southport is a four star hotel, perfectly situated alongside the beautiful Marine Lake, central to all Southport has to offer. All rooms offer fantastic views, whether this is across the sandy beaches to Blackpool or over the Marine Lake Bridge to Southport's ocean plaza, all equally stunning. The hotel is within easy reach to some popular world class golf courses including Royal Birkdale and Royal Lytham. Just a short walk from Lord Street, lined with shops, boutiques and wine bars. Underground parking is available and our helpful concierge will be waiting to greet you with a smile. All rooms have high speed internet, king size beds and 24 hour room service, everything you need for a comfortable stay for business or relaxing whilst enjoying a night away from the kids! Enjoy a bite in our award winning on-site restaurant, Marine Brasserie, or order room service while you watch blockbuster movies on your flat-screen TV. Our Marine Lake suites feature floor-to-ceiling curved windows and balconies, offering panoramic views of the coast. Looking for something more corporate?....we do that too!..... Meeting and banquet facilities, capable of hosting up to 250. ... more   less 
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Also Known As:
Ramada Plaza Southport Hotel Southport
Ramada Southport

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