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“National Holiday stay over”

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Britannia Prince of Wales - Southport
Ranked #17 of 23 Hotels in Southport
Sunderland
Level 4 Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“National Holiday stay over”
Reviewed 5 May 2014

We stayed here overnight on a national holiday trip. the room was very cold, the windows were frosted glass so could not see out, and they did not open to my horror if there was a fire! Cobwebs on ceilings. It is a massive hotel but so in need of some tender loving care to restore it to the gorgeous building it deserves. The food was nice, help yourself, evening meal included fresh salmon, my favourite. All in all with some love and work to this building to restore it to its former beauty, would make it an outstanding stay over.

  • Stayed May 2014, travelled as a couple
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Helpful?
2 Thank Kim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,523 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (502)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Liverpool, United Kingdom
Level 4 Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 May 2014

fab staff ,lovely food and great deals ,used kgb deals and groupon deals and got 2 nights for 2 people with bed breakfast and evening meal, with wine and chocs on arrival. £99 great bargains,
i use alot of britianna hotels and also like blackpool britianna too.

  • Stayed May 2014, travelled as a couple
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Helpful?
1 Thank helen b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lancaster, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 April 2014

one night DB&B on KGB deal. checked in prompt on 3pm no problem, overnight car parking cost £2 for residents. reception staff busy but efficient., every where well presented and clean.room was good size double at rear of hotel,a tub chair and comfortable dressing table chair, and all furnishings well upholstered. dinner buffet plenty of choice,cauldren of homemade soup and bread,whole cooked salmon,tuna with mayo and salad choice,hot pot and several other meat dishes with usual veg/potatoes.choice of 3 desserts. after a quiet comfortable night, buffet breakfast was again well presented,full english etc. location is perfect for all southport. well worth the money.

  • Stayed April 2014, travelled as a couple
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Helpful?
2 Thank dollysue_85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chester, United Kingdom
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 April 2014

I have just returned home after spending two nights at The Prince of Wales Hotel. I was very apprehensive about staying here after reading so many poor reviews but I found a pleasant friendly atmosphere, friendly helpful staff and clean room, good food with good choices on the menu. Ok, yes it needs some TLC but I don't think that warrants a poor review necessarily. If you want five star then you should go to five star hotels in my opinion.. I did feel sorry for the staff in the dining room as I felt there weren't enough of them to do the clearing away as quickly as people would like and they only have one pair of hands like the rest of us.. I was disgusted with one lady who was so rude to one poor man who was running his feet off just because her plate wasn't taken away the second she put her cutlery down. The management should consider having more staff in there to take what must be quite a strain, off the staff who at times probably find it a real struggle during busy times. The hotel is in a great location right by the shops and just a few minutes walk from the beach. I would definitely stay there again and would recommend it to anybody looking for a reasonably priced break or weekend.

Room Tip: Perhaps people who are light sleepers maybe would be better on a higher floor where it may be quiete...
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  • Stayed April 2014, travelled with friends
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Helpful?
1 Thank Mary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 April 2014

Booked this hotel on a KGB Deal so was not expecting a 5 star hotel, however neither was I expecting a minus 2 star rating! Outside looked ok but ehen you walk through the doors the smell of urine, damp and decay hits you. Booked into an executive suite (a large prison cell facing the Berlin wall)the window was above the wall 2' ×6' ! I suppose if I were a Giraffe it would have been fine!. Phoned reception to complain and they upgraded us to the Royal suite which was better but old and dated. Went down for dinner! All I can say is disgusting and unhygienic. No organisation. Same story with breakfast, cold plates and painted hand rails so the elderly folk in there found it difficult to access the stairs., the only good thing the smell of paint coverd the other nasty odours
Iv been to other Britannia Hotels and they were ok but this one needs to be refurbished, a new chef and management or closed down

Room Tip: Dont go there the rooms are shabby
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  • Stayed April 2014, travelled with friends
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Helpful?
3 Thank 52dmck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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kettering
Level 4 Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 April 2014

After staying 3 nights DBB in room 224 we were very happy. Our room overlooked Lord Street, very large and although fittings not new, it was clean an undamaged. Breakfast was a delight, fresh juices,cereals, bacon, egg, sausage, fried bread, beans and tomatoes. Fresh fruit, sliced. Fresh croissants. Dinner was also fresh roasted meats, veg, fish, pasta etc. Variety. Staff excellent, happy, clearing dishes away straight away, can highly recommend this hotel. Entertainment is adequate but there is plenty of alternate venues in Southport if you are not happy. Very relaxing. Independent travellers.

Room Tip: Front of hotel. 224 great.
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  • Stayed April 2014, travelled as a couple
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Helpful?
2 Thank Sanandfran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andover, United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 April 2014

I was at the hotel for a 'Great Gatsby' themed weekend but it was more like a 'Fawlty Towers' theme. The room had no window at all (no natural light), the heating wasn't working properly, the bathroom door jammed and the room was next to the lift which made an awful noise. The hotel's interior was not well cared for. The food was at best mediocre and waiting service poor.
At breakfast there was no fresh pot of tea or coffee offered, only a teabag and jug hot water to make your own. After people had finished breakfast, the staff made no effort to clear and re-lay tables for newcomers, the dining area was full of dirty tables.

Room Tip: Choose a different hotel
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  • Stayed April 2014, travelled with friends
    • Value
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Helpful?
2 Thank andrew_andy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Britannia Prince of Wales - Southport

Property: Britannia Prince of Wales - Southport
Address: Lord Street, Southport PR8 1JS, England
Region: United Kingdom > England > Merseyside > Southport
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #17 of 23 Hotels in Southport
Price Range (Based on Average Rates): £
Hotel Class:3 star — Britannia Prince of Wales - Southport 3*
Number of rooms: 154
Official Description (provided by the hotel):
The Prince of Wales Hotel in Southport is a beautiful reminder of our Victorian Heritage, an elegant building with landscaped gardens. Throughout the reception, lounge area and bedrooms, the decoration has been kept in keeping with the elegant and stylish character of the building. All 154 en-suite bedrooms of the Prince of Wales hotel have been tastefully designed to preserve the Victorian style of this Southport hotel. Many of the rooms overlook Lord Street, the main shopping and entertainment area. ... more   less 
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Also Known As:
Britannia Prince Of Wales-Southport Hotel Southport
Hotel Prince Southport Wales
Southport Prince Of Wales
Prince Wales Hotel Southport

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