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“Absolutely brilliant staff”

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Best Western Southport Seafront Royal Clifton Hotel & Spa
Ranked #11 of 23 Hotels in Southport
Reviewed 7 July 2011

Stayed for a week on business. Promenade room super. Breakfast average; dinners excellent. Staff incredibly friendly and helpful.

  • Stayed: June 2011
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Thank StuartB2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,618 - 1,624 of 1,736 reviews

Reviewed 6 July 2011

We had our wedding reception here and what can i say from start to finish it was perfect!! the wedding co ordinator, manager, wedding team who decorated our tabled and all the staff that helped make our day so special where excellent! the hotel is an old hotel but really clean and a perfect seaside hotel i or my family could not knock anything about it the rooms where all so clean and tidy i would reccomend this as a perfect wedding location and hotel

  • Stayed: October 2010, travelled with family
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3  Thank meandhim30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2011

Lovely sunsets from the upper story's front rooms (do ask for one). Lovely staff friendly and helpful. Good food. Often busy with weddings and community hirings that can make noise for first and ground floor guests. Rooms are o.k., clean and comfortable. Not far from shops and right on the prom, prom, prom, although not with brass bands playing "tiddley om pom pom" while I was there! A pleasent stay for a pleasent week.

  • Stayed: July 2011, travelled on business
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Thank Bardo_Boy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2011

Large Victorian seaside hotel looking across the coastal gardens and lake with a distant seas view. Generally in good order but needed a bit of smartening. Carpet and bedspreads in my room needed replaced.
Main clients seemed to be elderly coach parties and golfers.
Well located between the center of Southport and the promenade.
Free internet access which annoyingly blocked youtube and BBC iplayer.
Breakfast was a good assortment. Reception staff were very friendly and patient which probably helped given some of their clients !

  • Stayed: June 2011, travelled on business
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1  Thank IEAO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2011

Stayed at the Royal Clifton about 4 years ago ( not 2010 as the box above suggests ) and felt inspired to write a review now as I need to stay in Southport again, looked it up by accident and stumbled across some recent comments. Rooms, public areas all mediocre but it was the food that really took the biscuit. I wish I'd taken a biscuit. It was fairly near Christmas and the waiter- lank and greasy hair, filthy nails, terribly nice- did soften us up by saying that the head chef was 'away'. But the food wasn't simply poor it was so bad we actually had a terrific evening laughing incredulously at the horror of it. My main course speaks for the whole evening so I won't go on at tedious length. Two 5 inch tubes of lamb gristle- literally- virtually uncooked and served with slices of porridge. Apparently, and I paraphrase from memory, 'tender pieces of lamb fillet in a white stilton sauce'. Insouciant response to complaint after the meal along the lines of 'no one else complained, no one has complained before'. Ah yes, that old chestnut. I wish I'd taken an old chestnut. I don't want to question the restaurant managers veracity so our fellow diners must either have been mad or high on prescription drugs. I suspect both. Or just polite to the point of repression. Think carefully before going to this hotel. Very carefully indeed. Or if you must stay, take a thermos with some sustaining soup and avoid the restaurant.

  • Stayed: December 2010, travelled with family
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1  Thank Wapcaplet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2011

We chose Royal Clifton in Southport as Best Western hotels are usually good with excellent food.The location was good and although the room was dated it was spacious. The receptionist who checked us in was very helpful. Unfortunately what let the hotel down was the very poor food. Dinner both nights was awful and we did complain. We were told to put our complaint in writing to the General Manager. He offered us a free meal , which I think is an insult.

  • Stayed: April 2011, travelled as a couple
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Thank martibaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2011

came for mates wedding , great time. hotel a bit old fashioned, however staff where really friendly. spoke to blond haired guy on reception who was very helpful and arranged sandwiches late at night. would stay again however would have prefered a more modern room.

  • Stayed: May 2011
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Thank holiday2222111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Southport Seafront Royal Clifton Hotel & Spa

Address: The Promenade, Southport PR8 1RB, England (Formerly Best Western Royal Clifton Hotel)
Region: United Kingdom > England > Merseyside > Southport
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Southport
Price Range: £31 - £107 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Southport Seafront Royal Clifton Hotel & Spa 3*
Number of rooms: 120
Official Description (provided by the hotel):
Best Western Royal Clifton Hotel & Spa in Southport is noted for its exceptional range of facilities and excellent standards of service. Over recent years it has been thoughtfully refurbished to offer you the comfort you expect in the best location for a hotel in Southport. We have a choice of bedrooms including spacious family rooms and suites. Also the hotel boasts superb health club & spa facilities in Southport and a wide range of beauty and health treatments. ... more   less 
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Also Known As:
Best Western Southport
Southport Best Western

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