We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Reasonable hotel in Southport.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Best Western Southport Seafront Royal Clifton Hotel & Spa
Ranked #11 of 23 Hotels in Southport
Reviewed 24 August 2011

I stayed at the Royal Clifton, Southport as I was travelling in the area on business. When I arrived I found a parking place at the front, but would imagine that parking maybe cramped during the peak season. The Entrance to the hotel is very grand and there is a large residents area. The check in was fine, and I found my room at the back of the hotel. The veiw from the bedroom window was dreary to say the least, and the room quite bland, but clean. As there was a large party of elderly people staying during my visit I decided against using the hotel restaurant, instead opting for a bar menu which provided a basic selection of main meals. The hotel does have free Wi-Fi but I found this was limited in the content it would allow access to which I found quite frustrating. I enjoyed a good nights sleep and check out was straightfoward. I would stay again but would try to obtain a better room with a view.

Room Tip: Try to get a seaview!
See more room tips
  • Stayed: May 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank halle1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (1,690)
Traveller rating
Traveller type
Time of year
Language

1,562 - 1,568 of 1,690 reviews

Reviewed 21 August 2011

We stayed in the Royal Great Western last night and the 1st thing I said to my wife when we entered our room was "I'm not feeling the £130 this room cost for the evening". I agree totally with the review left on the 31st July. The hotel is dated and tired. Decoration ,carpets and fabrics are old and musty. The room seemded clean enough but there is not one single thing about this hotel that will tempt you back if you stay there. The breakfast was the most unapplealling sight I've ever seen, it was like a greasy back St cafe. The Conservatory bar isnt a very nice place to relax and when we used the spa it is filled with so many chemicals you feel like your having a bath in bleach. There's thousands of hotel rooms in Southport, believe me you don't want these ones.

  • Stayed: August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Titchtearaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2011

We have been to the Royal Clifton quite a few times and had a wonderful time, excellent rooms, food, and the staff are superb. We had not been able to go for over 12 months due to ill health, we went 13/09/2011 and the welcome we got was brilliant, as usual the staff could'nt do enough for us and the food was great as was the room, we had a fabulous time and cant wait to revisit. Mr & Mrs Ainsworth.

  • Stayed: August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank chantilly1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2011

Fortunately for us, we stayed for free as part of an offer with my bank. It was my partners 21st and wanted to get away from life. So, arriving at about 5pm we did have a bit of a mission finding good parking, the front car park was only narrow with limited spaces, and cars just about managed to squeeze through, so we parked round the back which cost £6 for 24 hours (can't grumble at that). Parking is always a nightmare though with anywhere you go, and better than paying any NCP charges. So we didn't make a fuss.

We arrived and checked in swiftly, staff were lovely and confimed our booking with the agent. We got our keys and staff were more than helpful. We wanted to take full advantage of the pool, spa and sauna and they were happy to help with our questions for that. We got into the room and it was all clean, relatively spacious with a lovely comfortable bed. I found that you had to run the water for a long time for it to get hot to have a showert hough, but that didn't matter too much as we were going to be swimming and could use those showers instead (which were electric power showers)

Being a Best Western, we had the usual bits and pieces of information from the Brand. We didn't have much of an external view however, but a nice display had been propped up outside the window (which is standard in hotels if they haven't got a view, or an external view) if we'd have paid it would have cost us £130 which for what you got (room wise) was a bit steep. You would have got the same for cheaper at a budget hotel. But no matter, we weren't spending time in the room, we were there to have a nice dinner a good spa experience and a relaxing break in the hotel atmosphere, so I guess the extra money pays for use of the spa (just make sure you take advantage of it if staying).

We had full un-restricted access of the pool, spa, sauna and gym which was great. A nice swim in a spacious pool that was nicely heated, and a perfect sized jacuzzi hot tub. The sauna was lovely, but felt a little exposed with the glass doors and windows in it though. But the steam room was lovely, a regular guest had added lemon grass to it and we felt all refreshed after. And if you didn't want to jump straight in the pool after, then there were sun loungers for your comfort to just sit and watch the world go by. The showers after however are in need of a good scrub with that fandangled "Cillit Bang" there was a lot of mildew and the shower curtain was slightly mouldy.

Evening meal was fantastic, we're not one for fine dining, but we were very surprised at how great value it was. £12.50 each for a 2 course meal!! There was excellent choice and the food was perfect. Couldn't have wanted better. Our server however was slightly grumpy, we had to ask for bread for the table and she didn't offer to pour the wine (it's nice to have the whole service when you're staying somewhere like that I think, and was a little disappointed that we were treated not half as well as other guests by other servers). However we did make good aquaintance with Michelle who's a lovely member of staff, very helpful, chatty, friendly and down to Earth. Extremely professional too, and excellent at her job (definintely deserves a pay rise) She was perfect. We saw her for evening meals, Breakfast and Lunch.

The guest obsession from her was great, she kept tabs on what we'd been up to, ensuring we'd had a nice stay and enjoying eveything the hotel had to offer. We had 2-4-1 cocktails in the evening and the atmosphere was great, for a Karaoke night, it was very good and lots of talent around. Michelle checked up on 'drinking progress' in the morning and made sure we got everything we needed for Breakfast.

(For the picky bit) Breakfast was okay. There was lots of choice, but the quality wasn't half as good as the evening meal. Breakfast sausages were very very basic, bacon was great and the rest of the cooked choice was good. However the fruit that was available for the continental looked like it'd come out of a tin (pears, peaches etc) but there were plenty of boxed cereals. It was nice to have Grapefruit Juice to choose from too. Overall, the breakfast experience was good, the service made up for the lack of quality. The very bad point is that the lights from the buffet made the utensils so hot that people were burning their hands. I asked Michelle for a Tea Towel though and she was happy to oblige (see, upstairs for thinking).

As for the Sunday Carvery - Perfect in a word. We had a choice of Lamb, Beef or Pork, and you could have made to order Poached Chicken or a Salmon dish. So we went for a slither of each Carvery meats which were cooked to perfection, plenty of roast potatoes and the roast parsnips were amazing. And for £8.50 for 2 courses and £9.75 for 3 it was great value for such a high quality meal, we were full after a starter and a main though.

So, now you've nearly died of boredum after reading this... to summarise: Our stay was more than comfortable and enjoyable. The place had its ups and dows, the downs being the bedroom size and price, and the general 'aged' look and the grumpy server in the evening. But the positives really made up for it. Michelle looking after us and access to the spa and pool was great. In total we paid around £90 for the whole weekends meals and drinks. Which was great. We'd definitely return knowing we'd be well looked after by the excellent & professional staff. We were invited back to an event they have going on in memory of a young member of staff that unfortunately died suddenly. And will hope to return for that to show our support. If we could afford to go all the time we definintely would!!

  • Stayed: August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
5  Thank jamesnrnimmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2011

my husband and myself have just returned from a short break to the Royal Clifton hotel in Southport and to be honest now need another break as we are more stressed now than before we went.
the hotel is lovely, the staff are are very good on the whole and the room we had number 349 was spacious, modern and clean with a lovely promenade view, the only problem with the room was that outside in the hallway, next to the room housed a boiler which was going off and on all night which disturbed our sleep.
the breakfast was very good if you like a cooked breakfast, however if you have to have a low fat diet for medical reasons you are slightly stuck as the continental type of breakfast was almost non existant, there was cereals, fruit and youghurt and that was it, no cheeses or cooked meats etc.
i must say that i did ask for ham for my breakfast and also poached eggs and they did oblige.
now to the main gripes, on the 2 nights we stopped they had wedding functions on, i know that in the current climate hotels have to take these bookings as they cant rely on hotel guests alone, and i am not a party pooper but it seemed very much that the hotel staff were more inclined to look after these guests rather than the hotel guests, if you had a problem it was sorted quickly but if you had a problem when there was a function on it wasnt as on one occasion i had to wait 2 hours in my room for someone to rectify a problem and even then it was only sorted when i went back to reception for the third time.
they have a lovely residents lounge with a piano and a bar where you can take afternoon tea or drinks before or after dinner, that is if you can find somewhere to sit.
unfortunately one of the function rooms is opposite this area and all the wedding guests were using this area all afternoon and all night, the doors to the function room were kept open and all you could hear was loud disco music so we wouldnt want to sit there anyway even if there was any room.
the 2nd nights wedding reception was even worse than the 1st night with bad language and rowdiness at the bar an even some of the guests going outside to the front of the hotel and urinating on some of the cars in the car park.
that night we went out for a drive to get away from it all.
i complained to the management the next day, and although the duty manager was very polite and made all the right noises, i got the impression that they wanted to concentrate on the function rooms and not ordinary hotel guests, he also, as a gesture of goodwill said he would compensate us in some way, but this was not done either.
so if you want somewhere for a function its ideal, but if you want a quiet break to recharge your batteries, forget it

  • Stayed: August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank voodoolady24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2011

Bedrooms were very tired looking, the carpet was stained, the remote control to the tv broken and the service was dire. We attended a wedding reception here, as did other friends and all of us were incredibly disappointed by the standard of the hotel. Seek out others options if you can as this is not good value for money.

  • Stayed: July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank GinSoakedBoy75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2011

I was worried after booking this hotel via tesco clubacard after reading the reviews to be honest. But however im glad i booked!, i telephoned the hotel directly one week prior to ask for a sea view room. On arrival we were given our keys by the polite reception staff. the room was spaciuos, traditional but clean and tidy.none of the furniture was tatty etc. The bathroom was a family size bathroom, clean again with the toilerties such as shampoo, showergel, soap, showercap etc. The hairdryer is a bit dated tho and not very powerful!. the bedroom inself was good for the 3 of us. it was an inter-connecting room, but heard very little from the couple next door. The staff are very friendly and nothing to much trouble. The breakfast was 'all you can eat' style but very good choice, fried eggs, scramble eggs, bacon, sausage, black pudding, mushrooms, beans, tomato, fried bread, has browns. Toast and hot drinks were served to your table. also there were danish pastry's, fruit, yoghurt, cerel etc and porridge was available if you asked. We used the swimming pool and jazzuki, which is OK, nothing special, its a little dated and tired. they have a gym, steamroom and sauna but i didnt use those. they provide the towels in the spa/swimming pool for you. The ladies in the salon and beauty are also friendly. I have uploaded some pictures for you to see. There was little noise later at night but its a old building so some creeking floor boards are to be expected!. Location is ideal for town centre or just 10mins walk to beach (No hotels are right on the beach but premier inn is the nearest). The Hotel manages well with large groups and coach parties. My only citizem really is just that some of the communal areas such as main toilets and spa area do need updating, they are however clean and tidy. The building is well maintained and its a Nice stay. I would recommend it to anyone. If your a modern couple or family they do have more modern rooms and some suites which are available for extra cost. Ample storage in our room (129) and i was pleased. Didnt sample to Food at any other time other than brealfast as there is an 'all you can eat chinesse' brewers fayre, nandos etc down near the cinema and bowling alley so we used those. There is a car park which is tight and limited space for the size of the hotel, but plenty of pay and display either side of the hotel.

  • Stayed: July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank ChesterfieldJemma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Southport hotels
0.3 mi away
Ramada Plaza Southport
Ramada Plaza Southport
#1 of 23 in Southport
3,091 reviews
0.2 mi away
Travelodge Southport Hotel
Travelodge Southport Hotel
#6 of 23 in Southport
720 reviews
0.1 mi away
Britannia Prince of Wales - Southport
Show Prices
Show Prices
Show Prices
0.5 mi away
The Bold Hotel
The Bold Hotel
#3 of 23 in Southport
578 reviews
0.1 mi away
Vincent
Vincent
#4 of 23 in Southport
1,191 reviews
0.8 mi away
Balmoral Lodge Hotel
Balmoral Lodge Hotel
#12 of 23 in Southport
420 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Southport Seafront Royal Clifton Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Southport Seafront Royal Clifton Hotel & Spa

Address: The Promenade, Southport PR8 1RB, England (Formerly Best Western Royal Clifton Hotel)
Region: United Kingdom > England > Merseyside > Southport
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Southport
Price Range: £40 - £98 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Southport Seafront Royal Clifton Hotel & Spa 3*
Number of rooms: 120
Official Description (provided by the hotel):
Best Western Royal Clifton Hotel & Spa in Southport is noted for its exceptional range of facilities and excellent standards of service. Over recent years it has been thoughtfully refurbished to offer you the comfort you expect in the best location for a hotel in Southport. We have a choice of bedrooms including spacious family rooms and suites. Also the hotel boasts superb health club & spa facilities in Southport and a wide range of beauty and health treatments. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TripOnline SA, Expedia, Hotels.com, Ebookers, HotelsClick, Evoline ltd, HotelQuickly, 5viajes2012 S.L. and Cancelon so you can book your Best Western Southport Seafront Royal Clifton Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Southport
Southport Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing