We booked an overnight stay after attending a wedding reception at the hotel.
The service at the wedding reception was amazing great staff and great food. The bar staff were excellent and nothing was too much trouble.
Our double room however was a different story. The room we were allocated looked out over a brick wall and some sort of generator made it hard to hear yourself think. The receptionist couldn't have been more helpful and moved us to another room.Whilst were were grateful to be away from the noise the room was disappointing. The room was clean but the carpets were badly stained and the wall paper was hanging off the wall in several places. Furniture was not not good and all in all in much need of some updating.
Breakfast was plentiful and the buffet style allows you to have whatever you want.Again service from staff was good but the room was somewhat dark and in need of some modernisation.
If you're thinking of booking a wedding at this hotel go for it the standard and the service is excellent if you want somewhere nice to stay after the wedding look at other hotels as sadly the rooms do not match the otherwise brilliant service care and attention we experienced during our stay.
- Official Description (provided by the hotel):
- Best Western Royal Clifton Hotel & Spa in Southport is noted for its exceptional range of facilities and excellent standards of service. Over recent years it has been thoughtfully refurbished to offer you the comfort you expect in the best location for a hotel in Southport. We have a choice of bedrooms including spacious family rooms and suites. Also the hotel boasts superb health club & spa facilities in Southport and a wide range of beauty and health treatments. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Southport
- Southport Best Western