Arrived to check in and was given chalet 920, opened the chalet door and discovered someone was staying in the room as it was full of people's belongings! Reception was full other guests that had been double booked aswell! The staff did try their best to rectify the problem & were polite but didn't seem to have a clue!!! I was eventually given another room (chalet 66) and I honestly can't tell you how filthy the floor was!! My children had to constantly wear their crocs because it was disgusting!! I'm going to post the pics I took of the floor to this site!! Thankfully we only stayed one night!! I went to reception to check out & to complain. I wasn't even asked what the problem was, just handed a slip with an address & email for a manager!!! So basically fobbed off! Don't waste your money on this hovel!!!!!!!!
- Official Description (provided by the hotel):
- Pontins Southport was Re-born in 2011 following the purchase by Britannia Hotels. All our Managers & Staff are proud to work here at Pontins Southport & proud of our recent & ongoing improvements. Our Pontins is situated on the edge of the Sand dunes & only three minutes’ walk away from one of the longest & most beautiful stretches of beach/coastline in the EU. We have a lovely village just up the road at Ainsdale. And also boast Southport on our doorstep. Not forgetting the Home of the Beatles! Just a 20 minutes train journey from Ainsdale to the amazing City of Liverpool. Or just stay here and let us entertain you. We have our World Famous Bluecoats, the Croc Crew & We also book the very best cabarets around. Including finalists from the X Factor and Britain’s Got Talent. Let us entertain you & our thousands of other returning guests this season. We have a variety of different room types available for you to choose from. We have Club rooms, Classic rooms & Popular room types for you to pick from. Or why don’t you see if out little home from home The Bungalow is available? We feel that we offer comfortable accommodation at great prices. We also offer excellent facilities and have greatly increased the number of activities on Park and this has been noticed by a great number of our guests. And our food and drink is very good value indeed, especially our eat all you want breakfast for £4.95 & our three course evening meals for £7. We have recently received a Five Star Award for Food Hygiene from the Foods Standards Agency, so you know you are receiving excellent service and also fantastic value for money. These great prices are complemented by our happy hours at the bar! So come on over to see us at Pontins Southport the party for the kids and the whole family! ... more less
- Reservation Options:
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- Also Known As:
- Pontins Southport Holiday Park Hotel Southport
- Pontins Hotel Southport
- Pontins Resort Southport