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“felt like a top London hotel”
Review of Vincent

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Vincent
Ranked #4 of 23 Hotels in Southport
Certificate of Excellence
Reviewed 10 February 2014

Everything we found at the Vincent was fabulous. It is definitely a very modern design so if you're more traditional, it may not suit you, but we loved it. We booked the smallest room they had and it still came with a super king bed (only disappointing thing was the bed was just two smaller ones put together....meant you sometimes fall into the crack!) but the bathroom and rest of the room was impeccably clean and fantastically designed. I would usually pay 2 to 3 times this amount in London for this kind of hotel and before researching hotels in Southport I hadn't held out much hope for the standard I am accustomed to, but The Vincent went above and beyond my expectations for an extremely reasonable price. We also ate at the restaurant the first night and had an excellent meal. The "gringo" sushi and cocktails were a big hit! Definitely staying here again on my return to Southport.

Room Tip: the cheapest room didn't seem cheap at all!
  • Stayed: February 2014, travelled as a couple
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Thank SamanthaT836
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheVincentHotel, Front Office Manager at Vincent, responded to this reviewResponded 7 March 2014

Thank you for your review. Its always great to hear our guests comments and feedback. I am so pleased to hear that you thought we went 'above & beyond' your expectations as this is what the VINCENT team strive to do every day. Thank you and hope to see you soon.

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627 - 633 of 1,182 reviews

Reviewed 5 February 2014

Our second visit and must say how we enjoyed it. Reception staff are the best I have known in any hotel I have stayed in. (No miseries here).
Room was great yet again. We had Champagne afternoon tea and cocktails in the bar both super. Just wonderful.

  • Stayed: January 2014, travelled as a couple
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Thank storeyno5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheVincentHotel, Front Office Manager at Vincent, responded to this reviewResponded 7 March 2014

Thank you for your review. I am so glad you returned and enjoyed a second stay with us. The reception staff are delighted that you mentioned them. Its always great to recieve such lovely feedback. See you soon.

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Reviewed 27 January 2014

Firstly, having arrived very late on a Friday evening I was delighted to find very friendly and helpful staff on duty for check-in, so the first impressions were very good. The room itself was spotless on arrival with everything I expected of it, although the sliding screen instead of curtains did not stop a lot of external noises from filtering in. Again, having arrived late I was pleasantly pleased with the promptness and standard from room service.

Onto breakfast and this was incredibly disappointing on both occasions, to be fair it was only one step up from canteen food. I don't want to have a buffet breakfast, where items are constantly "topped up" without taking the old items away, Saturday morning was not busy yet there must have been enough for a coach load, work on quality not quantity (and ditch the spicy beans). Similarly, especially on the Sunday, with 4 staff on duty they could not have been less attentive if they had of tried, this really let the hotel down as instead of eating in on Saturday we did not feel confident enough to eat in the restaurant. The bar staff again seemed strangely disjointed and un-engaging, although the lunch snack was tasty and fresh. They seemed to be more interested in conversation amongst themselves, texting on their phones or just not with it.

House keeping standards were also excellent, the room was immaculate each morning, although the tea/coffee was not topped up all weekend.

All in all the hotel offers excellent value, the room was more than acceptable and the receptionists very helpful for booking in and departure. One small point, if you offer a valet service, as no parking available, let the customer know - it's an excellent service just charge more for the room to cover it.

All in all very nearly excellent.

  • Stayed: January 2014, travelled on business
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Thank magoo63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2014

Have been visiting the Vincent for four years now, at least twice or three times a year purely for business reasons and in all that time I can safely say I've never been disappointed in the service or the quality of the catering. Right now, I think the nespresso machines could use a refresh and one of the outdoor heaters by the front door needs a new bulb, but really those are the only points for attention I can find.

The staff are always friendly, always helpful and there 24x7.
The beds are comfy and come with a range of pillows so you can find one to suit,
The breakfast is top notch - as are the meals available in the restaurant.
The shower/ bath is great.
..and for those that don't know the hotel, the decor and fit out is very boutique....and wont dissapoint.

If you need to be in this region of the world, I cant think of a better place to stay, whether for business, romatic weekend or pleasure in general. Bit of an adult hotel however, so I wouldnt recommend it for families with young children, as the accomodation is definitely geared towards adults rather than families.

Room Tip: Corner Suites are nicer, but there's not much in it.
  • Stayed: January 2014, travelled on business
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Thank sonerbekir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheVincentHotel, Front Office Manager at Vincent, responded to this reviewResponded 9 March 2014

Thank you for your review. We are always delighted to welcome back our guests and are so glad you choose VINCENT when you visit Southport. We look forward to welcoming you back soon.

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Reviewed 25 January 2014

Didn't stay over at the hotel on this occasion but had a lovely lunch in the restaurant and followed by the BEST massage EVER! I have suffered with lower back pain on and off for a number of years and have visited physio's on occasion. Within 10 minutes of my massage the therapist had identified the problem and completely tailored my massage to ease the pain and tension. I will definately be returning. Thank you.

Stayed: January 2014, travelled with friends
Thank Prestonwookie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheVincentHotel, Front Office Manager at Vincent, responded to this reviewResponded 9 March 2014

Thank you for your review. The therapists at -V- Beauty are delighted with your comments. We are so pleased you enjoyed your massage, we always strive to cater for our clients needs. Hope you return soon.

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Reviewed 18 January 2014

Me and my wife spent our wedding night at the Vincent in September 2011. We hadn't told the staff it was our wedding night (we got married close by) but our room was lovely. The room was lovely, gorgeous, clean with ever so comfy huge bed. The room was a great size not small, lovely facilities. We had an amazing night!! and the breakfast in the morning was really, really good!! Whatever you can think of, it was there!! I could have stayed all day but the wife had other plans. We shall be returning soon as possible, when babysitter is booked!! Thankyou for a memorable night!!

  • Stayed: January 2014, travelled as a couple
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Thank Harryandlucysdad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheVincentHotel, Front Office Manager at Vincent, responded to this reviewResponded 9 March 2014

Thank you for your review. Firstly a belated 'congratulations' from us all. So glad you enjoyed such a special night with us. We look forward to welcoming you back when that babysitter is booked!

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Reviewed 12 January 2014

Called into the bar for an afternoon drink or two. Having been before, we knew the bar was cosy with a very fine ambience.
We have never before had such an unfriendly, solemn and almost mute person serve us in a bar of any kind!!!
We were totally ignored on entry, then had to go to the bar to order our drinks. The young lady grunted, poured drinks and "plonked " them on the bar - no coaster or serviette provided. She then disappeared for a VERY long time. As we were the only customers in the bar, we could have helped ourselves and drank the bar dry before she returned. We ordered a repeat round and had the identical response from her. We were not acknowledged as we left either.

She was a pretty young lady who seemed very familiar to the bar, but I suggest to the management that she needs either confronting or taking out of face-to-face customer service. It has made us think about whether we shall return.

  • Stayed: January 2014, travelled as a couple
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1  Thank Daphne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheVincentHotel, Front Office Manager at Vincent, responded to this reviewResponded 9 March 2014

Thank you for your review. We are dissapointed that this was your experience of the McGee Bar. We always have such positive feedback about our service and warmth of welcome.

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Additional Information about Vincent

Address: 98 Lord Street, Southport PR8 1JR, England
Region: United Kingdom > England > Merseyside > Southport
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Southport
#3 Luxury Hotel in Southport
#4 Romantic Hotel in Southport
#4 Family Hotel in Southport
Price Range: £80 - £183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vincent 4*
Number of rooms: 59
Official Description (provided by the hotel):
Welcome to The Vincent Hotel The Vincent Hotel, Southport is a unique lifestyle hotel for the North West of England. Situated on Lord Street, Southport’s Parisienne Boulevard, the Vincent takes comfort and personal service to new heights – all within a fresh, stylish and contemporary interior. We look forward to taking care of you. ... more   less 
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Also Known As:
Vincent Hotel Southport
Vincent Southport

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