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“Great place! Great staff! Great Location (For those without a car)!” 5 of 5 bubbles
Review of Park Head Country Hotel and Restaurant

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Park Head Country Hotel and Restaurant
Ranked #2 of 3 Hotels in Bishop Auckland
Certificate of Excellence
Scarborough, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great place! Great staff! Great Location (For those without a car)!”
5 of 5 bubbles Reviewed 22 April 2014

Booking with the hotel was pretty straight forward, we managed to get a deal on Groupon for the Easter weekend!

Upon arrival we were met by Avril and the team, we were given lots of information about the hotel facilities and things to do around the area! Great customer service!

The room itself was great! With a good size double room equipped with TV, phone and a great view! The bed was comfy too, which was all that mattered really as we were planning on getting out and about exploring Bishop Auckland and County Durham! The Only negative point about the room was the shower, it was pretty weak. Apart from that everything else was fine!

We were informed about bus services to and from Bishop Auckland to County Durham (About 20 Minutes each way).

We had breakfast in the morning (served from 8am until 10am). This consisted of a full English breakfast, cereal, yogurts, juice and fruit which you could just help yourself to so its well worth paying for!

We ate in the restaurant area on Saturday night after a busy day in Durham and it was really good value and really tasty! I had the Chicken and Bacon Carbonara!

The location itself wasn't too far from the station, and had a nice route along side it for a good walk!

I would recommend this place to everyone and will be back again in the future! :)

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Danny K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
parkheadleisure, Manager at Park Head Country Hotel and Restaurant, responded to this review, 27 April 2014
Hi Danny. Many thanks for the comprehensive comments that you have shared about our hotel and the hign level of customer service

We share all reviews with the team at the Park Head and we strive to continually improve in all areas and with this in mind have noted your comment about the shower

Many thanks for taking the time to leave your reveiw and we look forward to welcoming you again in the future

Thank you Avril
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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386 reviews from our community

Traveller rating
    195
    118
    45
    10
    18
See reviews for
91
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13
44
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Saltburn-by-the-Sea, United Kingdom
Level Contributor
123 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 bubbles Reviewed 20 April 2014

Spent an enjoyable two nights in this hotel which is situated very close the the Auckland walkway and the Bishop Auckland Golf Club. The room was of a good standard as was the buffet breakfast. Perhaps the most notable feature of the Hotel were the helpful and friendly staff.

Room Tip: We were allocated room 20 which met all our needs.
See more room tips
  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank petermet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
parkheadleisure, Manager at Park Head Country Hotel and Restaurant, responded to this review, 21 April 2014
Thank you for taking the time to leave us a review

There are a number of good walks in the area so next time you are here please ask and we will show you where they are

I will pass your kind comments onto our staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huddersfield West Yorkshire
Level Contributor
75 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 17 April 2014 via mobile

Spent two nights here in a very comfortable large room with jacuzzi ensuite. The staff were very friendly and the breakfast good we will certainly return. Two small suggestions would be addition of earl grey tea and sugar free granulated sweeteners

Stayed April 2014, travelled as a couple
Helpful?
Thank Barbara R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
parkheadleisure, Manager at Park Head Country Hotel and Restaurant, responded to this review, 21 April 2014
Good to read that you enjoyed your two nights with us.

As always I will share your kind remarks to our staff and I take note of your two small suggestions of having earl grey tea and sugar free granulated sweeteners more readily available.

We look forward to your return
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Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 13 April 2014 via mobile

My wife and me enjoyed a lovely Sunday lunch at the Park Head Hotel.. The lunch is served as a carvery and there was a choice of four roast meats. I had a very generous portion of beef and with all the fresh vegetables and potatoes felt thoroughly 'stuffed' at the end of our meal!

Stayed April 2014, travelled as a couple
Helpful?
Thank Nick P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
parkheadleisure, Manager at Park Head Country Hotel and Restaurant, responded to this review, 21 April 2014
Thanks for taking the time to leave us a review and commenting on how much you and your wife enjoyed the carvery

Hopefully we will see you again

Many thanks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 6 April 2014

Our night here was wonderful! Pretty faultless all round. The staff were friendly, the rooms up to standard but the food took the biscuit. Our 'Steak and Ale Suet Pudding' was huge and of a very high standard as were the (proper) chips and veg that accompanied it. My only complaint was that there was too much for me but my husband finished it all off. I would recommend it to anyone. If I had to really search for a criticism it would be that the person before us had smoked outside the courtyard room and left fag ends outside the door. Easy for a cleaner to miss I suppose. I'm hoping we'll stay here again on expenses :)

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Pat T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
parkheadleisure, Manager at Park Head Country Hotel and Restaurant, responded to this review, 9 April 2014
Many thanks for taking the time to leave your kind comments

Really good to read that you had a faultless stay with us and that you found our Steak and Ale Suet Pudding with proper chips to be of a very high standard - many people comment about our high quaility food and nearly all mention the real chips.

As always I will pass your comments onto the staff

Hopefully we will see you again
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beds
Level Contributor
59 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 bubbles Reviewed 24 March 2014

The rooms in this lovely little hotel are being upgraded one by one, I have stayed here twice and have had an old and upgraded room and both are pretty good and excellent value

Check in was fast and extremely friendly, all the staff here are lovely. The rooms are spacious, well equipped and cosy with everything you need for business or pleasure travel (the free wifi struggles a bit in the RHS rooms in the annexe so the main building or annexe LHS are best). I got Room 30 and had poor wifi but was moved with no fuss to another room on request. Comfortable bed and a decent shower made this a nice stay.

The bar area is really nice & comfortable with great food at reasonable prices with the usual friendly, quick service. Breakfast was excellent, hot and plentiful and served with a smile.

Location is handy for Durham and the north east, I use this as a stopover to be in Sunderland the next day.

Overall, excellent. Great value and highly recommended, I shall return.

Room Tip: Annexe is quieter as rooms in the main building face onto the main road
See more room tips
  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Scubacol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
parkheadleisure, Manager at Park Head Country Hotel and Restaurant, responded to this review, 30 March 2014
Thank you for taking the time to leave us a review

We have noted your comments relating to WIFI access in room 30 and will have a look to see what went wrong.

Glad you enjoyed your stay with us and we look forward to welcome you in the furture
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Ipswich
Level Contributor
97 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed 15 March 2014 via mobile

This hotel is not expensive, but the rooms are spacious and clean, though a bit dated. The staff are all charming, so helpful, one could not fault them. The room we had was quiet and the water was hot and the bed comfortable. One really could not ask for more in the price range.

Stayed March 2014, travelled as a couple
Helpful?
2 Thank Black_Doris36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
parkheadleisure, Manager at Park Head Country Hotel and Restaurant, responded to this review, 30 March 2014
We are glad that you enjoyed your stay with us and found our staff charming, the rooms spacious and clean.

We are in the process of refurbishing some of the rooms

We look forward to seeing you again in the future

Thanks for taking the time to leave a review
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Head Country Hotel and Restaurant

Property: Park Head Country Hotel and Restaurant
Address: 13 Park View Terrace, Bishop Auckland DL14 8QB, England
Region: United Kingdom > England > Durham > Bishop Auckland
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Bishop Auckland
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Park Head Country Hotel and Restaurant 3.5*
Number of rooms: 32
Official Description (provided by the hotel):
Delightfully designed around a traditional courtyard setting, the Park Head Country Hotel and Restaurant has all the facilities one would expect from a modern city centre hotel whilst enjoying a delightful rural setting with views over County Durham. With thirty-two spacious rooms, all en-suite and equipped with Freeview TV and a large restaurant and carvery the hotel has become a firm favourite with those seeking a venue for conferences, business meetings, weddings, birthday parties or just simply a leisure break. And now, with newly created Beer Garden and Children's Play areas it is set to become an even more favourable venue. The large car park is free, secure, well lit and covered by CCTV Free WIFI throughout the hotel ... more   less 
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Also Known As:
Park Head Country Hotel And Restaurant Bishop Auckland, Durham

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