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“Wedding venue”

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Park Head Country Hotel and Restaurant
Ranked #2 of 2 Hotels in Bishop Auckland
Certificate of Excellence
Reviewed 3 August 2014 via mobile

Married on 2nd August 2014 the whole day was perfect venue spot on,staff unbelievable how helpful the were,the food from the main meal to the buffet food everybody complemented on how good it was ,we would highly recommend this place thanks again craig & Lorri

Stayed: August 2014
Thank simpa1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
parkheadleisure, Manager at Park Head Country Hotel and Restaurant, responded to this reviewResponded 30 September 2014

Many thanks for taking the time to leave your feedback on Trip Advisor

Glad to read that your day went well and that we were the perfect venue with helpful staff and good food

We look forward to seeing you again

Regards
Avril

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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338 - 344 of 462 reviews

Reviewed 25 July 2014

When we arrived the first thing that struck us was that the gardens were overgrown and needed some work. However, forget about that because we couldn't fault the place at all.
Our room was a good size and located at the rear of a very attractive court yard. Spotlessly clean. A notice in the room said that the rooms were in the process of being upgraded, and although ours didn't appear to have been done it was perfectly satisfactory for what we needed.
The staff were very friendly and helpful and couldn't do too much for us. We had our dog with us and so we decided to eat in our room. Having had a substantial lunch we settled on a Beef Sandwich each and a bottle of Rosé. Both were delivered to our room in within 10 minutes and were delicious. The sandwiches came with chips and salad.
Breakfast on both days was a full good English and more than enough to start the day. When we got back to the hotel in the evening we again decided to eat in our room. My wife had Cajun Chicken and I had the Steak Suet Pudding which was also served with vegetables. Both came with chips - oh yes and we had another bottle of the Rosé. Again the service was quick and friendly.
The location (on the north side of Bishop Aukland) meant access to Durham and the A1 to Newcastle was quick, or driving the other way we were quickly into the beautiful Weardale and beyond.
We both said we would be very happy to stay here again.

Room Tip: The hotel does sit on the A688 which is quite a busy road. I had "picked that up" from an...
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Stansted767
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
parkheadleisure, Manager at Park Head Country Hotel and Restaurant, responded to this reviewResponded 30 September 2014

We are glad to read that you had an enjoyable stay with us at the Park Head and that you found the room to be a good size and located in a ‘very attractive court yard’

We are renowned in the area for our excellent food and it is good to see that you too have made very good comments about our food

We look forward to welcoming the ‘three’ of you back to the Park Head

Thanks for taking the time to leave your comments on Trip Advisor

Regards
Avril

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Reviewed 19 July 2014

We were given the "Stewart Suite" (room 6) in the main building which was extremely spacious and featured an ensuite bathroom with large corner bath. Tony and the rest of the staff were very friendly and attentive and the food was good too. Only downside was our room overlooked a very busy road and the traffic noise woke me about 5am, so I had to use ear plugs to get back to sleep! Otherwise we had a very enjoyable stay.

Room Tip: Ask for a room in the courtyard away from the road if you are a light sleeper!
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank abbouk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
parkheadleisure, Manager at Park Head Country Hotel and Restaurant, responded to this reviewResponded 30 September 2014

Many thanks for leaving us this review

It’s always good to hear that our customer regularly comment on our ‘Friendly staff, good food and nice location’

We will happily provide you with a room in the courtyard and look forward to seeing you again

Thanks
Avril

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Reviewed 14 July 2014 via mobile

I had a really enjoyable stay, staff are really friendly the rooms are great very spacious I couldn't fault my stay here and I intend to come back in the future i like to try new places everytime I go somewhere and so glad I tried here thanks for a great stay

Stayed: July 2014
Thank Lisarichardson12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
parkheadleisure, Manager at Park Head Country Hotel and Restaurant, responded to this reviewResponded 30 September 2014

Many thanks for taking the time to leave us your kind words

I am glad to read that you had a really enjoyable stay and that you couldn't fault anything during your time with us

I look forward to welcoming you back to our hotel

Regards
Avril

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2014

Stayed 1 night only as a stop off en route elsewhere. Found all the staff friendly and welcoming. Family rooms lovely and spacious although bathrooms were a bit tired. All facilities very clean and the hotel currently being upgraded.
We ordered dinner expecting mediocre but were pleasantly surprised. good standard pub grub and beautifully presented at extremely reasonable prices.
Coming from Scotland I can't guarantee being back but have no hesitation in recommending this hotel to others. Very good value for the money spent.

  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Terry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
parkheadleisure, Manager at Park Head Country Hotel and Restaurant, responded to this reviewResponded 30 September 2014

Thank you for taking the time to leave us your comments

Great to read that you had a good stay and that if you were in the area you would you would return.

We are renowned for our great food and very pleasant staff and its good to see you comment on the same

Thanks
Avril

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Reviewed 7 July 2014

Had a great weekend here again with an organised group of 30+ people. Simon made us really welcome and nothing was too much trouble for him or his staff. The food was excellent and plenty of it. The rooms were spotlessly clean and bed comfy (we did have the wedding suite) but have stayed here before in a standard room which was just as comfy just not as plush. A big thank you to all the staff and I'm sure we will be back.

Stayed: July 2014, travelled with friends
Thank BJT59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
parkheadleisure, Manager at Park Head Country Hotel and Restaurant, responded to this reviewResponded 11 September 2014

Apologies for the late response

It’s always great to read how happy our customers are and even better to hear that this was a return visit

Your kind comments about are excellent food and staff will be passed on
We look forward to welcoming you back to the Park Head

Thank you
Avril

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Reviewed 30 June 2014

Had a one night stop here. The hotel is a little tired but I will say was exceptionally clean. The staff were very friendly and I had a nice time there. I paid £45 for the room and that included breakfast (which was good). There was a wedding going on whilst I was there and that looked good. I have no real complaints and would use again

Stayed: June 2014, travelled solo
Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
parkheadleisure, Manager at Park Head Country Hotel and Restaurant, responded to this reviewResponded 11 September 2014

Thank you for taking time to leave us feedback and commenting on how friendly our staff are, it’s a common theme that most of our customers mention

We are in the process of refurbishing certain parts of our hotel and hope that this did not spoil your stay in any way. We always try to ensure all areas including those under refurbishment are very clean

Thank you
Avril

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Head Country Hotel and Restaurant

Address: 13 Park View Terrace, Bishop Auckland DL14 8QB, England
Region: United Kingdom > England > Durham > Bishop Auckland
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Bishop Auckland
Price Range: £46 - £85 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Park Head Country Hotel and Restaurant 3.5*
Number of rooms: 32
Official Description (provided by the hotel):
Delightfully designed around a traditional courtyard setting, the Park Head Country Hotel and Restaurant has all the facilities one would expect from a modern city centre hotel whilst enjoying a delightful rural setting with views over County Durham. With thirty-two spacious rooms, all en-suite and equipped with Freeview TV and a large restaurant and carvery the hotel has become a firm favourite with those seeking a venue for conferences, business meetings, weddings, birthday parties or just simply a leisure break. And now, with newly created Beer Garden and Children's Play areas it is set to become an even more favourable venue. The large car park is free, secure, well lit and covered by CCTV Free WIFI throughout the hotel ... more   less 
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Also Known As:
Park Head Country Hotel And Restaurant Bishop Auckland, Durham

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