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Reviews (5,420)
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All reviewssteak and lobsterbijou barindian restaurantcar parknext morningan upgradepublic areasan early flightreception staffdays parkingclose to the airportthe buschecking instayed here for one nightnight's sleepan overnight staybath road
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Reviewed 20 May 2014

When my wife and I fly to London to visit the relatives and friends, we always spend our first and last nights at the Radisson Blu, as the rooms are great, the service is fantastic and the whole experience is a great introduction back to London! The addition of a new, modern-style Indian restaurant was the icing on the cake on this visit. The food was wonderful, backed by some spectacular service from both the wait staff and the owners, who were informative without being intrusive.
The rooms are always clean, large and the bed VERY comfortable. I know there is a large selection of hotels around Heathrow, but having tried many of them, we have settled here very happily, and are now very loyal customers.

  • Stayed: May 2014, travelled as a couple
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Thank Jason K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigRadBluEd, Manager at Radisson Blu Edwardian Heathrow Hotel, responded to this reviewResponded 21 May 2014

Dear Jason K,

Thank you for the lovely review, i'm pleased you had another good stay.

See you again soon.

Regards

Craig Lawson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2014

Room: small but comfortable bed, well cushioned bed. The room is not new but bath is well done.
Bath: very good amenities supplied in shower/ sink.
The lobby is more charming and well decorated than one expects for a large airport hotel. It is not a large, cavernous lobby, which I think gives a more cozy aspect.
Staff was very professional at check in.
Hoppa bus was a short ride. It was only a quick one night stay before an early AM flight.

Trunk restaurant: fair hamburger, not great; overcook fried cauliflower had to be taken back. Chair/ bench was very comfortable.

Room Tip: 2 elevators so be sure to listen or ask the quickest way to your room. I walked all over the floor looking for the room and later found 2nd elevator that was closer.
  • Stayed: May 2014, travelled on business
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Thank JES006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigRadBluEd, Manager at Radisson Blu Edwardian Heathrow Hotel, responded to this reviewResponded 20 May 2014

Dear JES006,

Thank you for the kind review, i'm sorry about the Cauliiflower but i'm pleased it was replaced.

I have shown the Chef your comments too, so it does not happen in the future.

See you again soon, when over from St Louis.

Regards

Craig Lawson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2014

A big busy hotel with staff that are impersonal and unfriendly. The hotel is 20 years past it's prime and could really do with an upgrade. The rooms are okay, clean and a decent size, however price wise you could use a premier inn with a more modern room and spend less money. It's an airport hotel that is also used for company/corporate business meetings.

Room Tip: Gets room on a lower floor as the lifts are slow and often busy.
  • Stayed: May 2014, travelled on business
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Thank Zabu P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigRadBluEd, Manager at Radisson Blu Edwardian Heathrow Hotel, responded to this reviewResponded 21 May 2014

Dear Zabu P,

Thank you for your review. i'm disappointed by the comments , I have pm'd you to get some more information from you.

I'm hoping that you can elaborate on the staff that were ufriendly & in what way?

We are indeed a Conference hotel , with 39 Meeting rooms & 459 bedrooms, all of the bedrooms have been refurbished & i'm pleaed you liked them.

With regards to the Meeting rooms, these are being refurbished as we speak, the 4th floor rooms have been done & we are now doing our County Suite on the ground floor, eventually all of them will be done with state of the art equipment & lighting.

With reference to the above i think i have answered your comment about being 20 years past its prime as everything has or is being upgraded.

Of course you can use the premier inn, but by the same token,you can also use a B&B down the road for even less money.

We cannot be compared with the premier inn as its all about comparing apples with apples.

I look forward to hearing from you & as i said i would like to find who was unfriendy as this is not what we are about.

Regards

Craig Lawson

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Reviewed 18 May 2014

Stayed for one night prior to flying from Terminal 5. Large & quiet room with king size bed.Very clean & comfortable. Ate in Trunks restaurant; good food & service. All staff I encountered were pleasant, polite & helpful. They even telephoned the room just after our arrival to check everything was fine. Booked the hotel & parking package with Radisson, proved good value. Parked in the long term car park & everything went smoothly the next morning & on exit a week later.Highly recommend this hotel.

  • Stayed: May 2014, travelled as a couple
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Thank SMBCJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigRadBluEd, Manager at Radisson Blu Edwardian Heathrow Hotel, responded to this reviewResponded 19 May 2014

Dear SMBCJ,

Thank you for the kind review, I hope the holiday went well, see you again soon.

Regards

Craig Lawson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2014

This hotel is well placed close to Heathrow and with a free bus. The hotel is large and at first like a rabbit warren. Service is good. Food is really good. Great breakfast and lunch buffets. Avoid ground floor, carpark side. Advertises video but did not have any films. Excellent rooms for conferences and workshops.
Great gym.

Room Tip: Select upper room.
  • Stayed: April 2014, travelled on business
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Thank KiwiSwitzerland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigRadBluEd, Manager at Radisson Blu Edwardian Heathrow Hotel, responded to this reviewResponded 19 May 2014

Dear KiwiSwitzerland,

Thank you for the nice review, we do inndeed have movies, These are available via your in room TV.

See you again soon.

Regards

Craig Lawson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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