Stayed here unexpectedly when our flight to New York was cancelled overnight and Delta put us up here.
The staff were amazing and were really efficient from the moment we arrived. The room was great with two single beds that were very comfortable. Flat screen TV and tea and coffee making facilities were great too. The bathroom was very clean and stocked with usual and there was even a hair dryer ! We enjoyed a glass of wine or two in the bar area and even though it was raining outside we were able to sit in the outside area with out door heaters.
I would definitely stay here again if travelling from HeathrowMore