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Radisson Blu Edwardian Heathrow Hotel
Ranked #4 of 12 Hotels in Hayes
Gore, New Zealand
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great hotel”
Reviewed 30 June 2014

We were a bit worried about having a hotel so close to the airport (we booked online without realising how close it was). What a surprise we got when we woke the next morning to find we hadn't heard anything!!! Very pleased with this.
Hotel was in a good location to stay the night before our flight out. Took a while to get into London on the tube but we did expect this.
Overall, very please with the hotel.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KDB14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigRadBluEd, Manager at Radisson Blu Edwardian Heathrow Hotel, responded to this review, 1 July 2014
Dear KDB14,

Thank you for the lovely review, i'm pleased you had a good stay, to get into London, you can get a free bus which is a 5 minute ride to Hatton Cross or T1/2/3, it is then a 50 min ride to Leicester Square on the Piccadilly Line

See you agan soon.

Regards

Craig Lawson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,675 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (597)
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  • Chinese (Simplified) first
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English first
Boston, Massachusetts
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 29 June 2014

I was able to finagle a room in this hotel on a night when it was sold out. I was staying down the street at the horrible Renaissance Marriott and I was absolutely desperate for a decent hotel. This hotel far exceeded my expectations with beautiful rooms, a fantastic modern ambiance, and friendly staff. I had a nicely appointed room and even got a drink voucher for an upgraded room status. Also, Internet was free...yes free!!! This hotel was close to the airport and I was able to get a great nights sleep without feeling dirty like I did in the other hotel. The experience here was so great that I signed up to be a rewards member, something I never do with hotels or airlines. I will for sure be staying here in the future.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Nicole M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigRadBluEd, Manager at Radisson Blu Edwardian Heathrow Hotel, responded to this review, 30 June 2014
Dear Nicole M,

Thank you for the kind review, i'm glad we were able to help you.

I hope to see you back when over from Boston too.

Regards

Craig Lawson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berkhamsted, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 June 2014

My partner and I stayed here the night I landed on my flight from Australia. The beautiful deep bath was hot, amazing and exactly what I needed.

We booked a late check out and wandered down to enjoy a club sandwich and cocktail in the bar the next morning. My partner commented on the wonderful Italian/Spanish attendee behind reception whose manner was so polite and professional.

In addition the blonde bar attendee (also foreign) stood out as excellent, the clubs were tasty and generous and the cocktails started my holiday off on a very nice note.

A perfect stay.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 114466Lyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigRadBluEd, Manager at Radisson Blu Edwardian Heathrow Hotel, responded to this review, 30 June 2014
Dear 114466Lyn ,

Thank you for the splendid write up. I hope you stay again soon.

Regards

Craig Lawson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grand Ledge, Michigan
Level Contributor
45 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 29 June 2014 via mobile

I was pleasantly surprised by the beauty of this property being that it is an airport location and a Radisson. I would typically not stay at a Radisson property back home in the states.
The lobby is gorgeous and the bar and lounge are both attractively designed as well. Room service food was excellent, although the chef added olives to my seafood pizza as a substitute to a topping that they were out of. Unfortunately, olives are one of the few foods I detest. The kitchen offered to make a new pizza immediately.
The room was average sized and comfortable. The bed was comfortable as well. The shower only has a half-glass partition covering the front half instead of a full curtain or glass. This means that the floor gets extremely wet when showering. No bar soap was available in the room. Only shower gel. That seems odd to me.
I believe that there is a shuttle available to the airport. However, we did not want to be dependent on the shuttle schedule. A cab ride to Heathrow was £16 (~$26), pretty steep for such a short ride. Most cabs will not take credit cards for such a short trip. uI was pleasantly surprised by the beauty of this property being that it is an airport location and a Radisson. I would typically not stay at a Radisson property back home in the states. The lobby is gorgeous and the bar and lounge are both attractively designed as well. Room service food was excellent, although the chef added olives to my seafood pizza as a substitute to a topping that they were out of. Unfortunately, olives are one of the few foods I hate. The kitchen offered to make a new pizza immediately.
The room is average sized and comfortable. The bed was comfortable as well. The shower only has a half-glass partition covering the front half instead of a full curtain or glass. This means that the floor gets extremely wet when showering. No bar soap was available in the room. Only shower gel.
I believe that there is a shuttle available to the airport. However, we did not want to be dependent on the shuttle schedule. A cab ride to Heathrow was £16. Unlike in the states where a merchant cannot typically legally limit the size of a transaction for credit cards, cabbies reserve the right to do so in London apparently. However, the front desk will charge the cab ride to your room and give you the cash to pay your cabbie. That's the first I've seen that. Very convenient.
All told, I would highly recommend the property.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BufirdTJustice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigRadBluEd, Manager at Radisson Blu Edwardian Heathrow Hotel, responded to this review, 30 June 2014
Dear JCashMoney,

A review so good you did it twice...thank you.

With regards to bars of soap, we provide these on request, due to the amount of wastage & wiwith regards to the cars, they all except CC.

I do hope to see you again soon when over from Michigan.

Regards

Craig Lawson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bridgetown, Barbados
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 June 2014

Very clean, very friendly and efficient staff. The dining experience was lovely as well, the staff we very nice and served in good time. Got it on an Amazon Local deal, was well worth the money! Definitely recommend it especially for a romantic getaway :)

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Azonya V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigRadBluEd, Manager at Radisson Blu Edwardian Heathrow Hotel, responded to this review, 30 June 2014
Dear Azonya V,

Thank you for the lovely review, i hope to see you again soon.

Regards

Craig
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durham, United Kingdom
Level Contributor
134 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 28 June 2014

We missed our connection at Heathrow and had to overnight at the Radisson. For a large hotel I was very impressed. Lovely room, lovely linen, bath in the bathroom as well as shower and QUIET. The staff were LOVELY. At 11pm when the restaurant was closed I was sceptical about the quality of a bar meal. Oh ye of little faith - the food was lovely. We needed to order breakfast on the go for a very early start. It was delivered well on time, the croissants must have come straight from the oven. And the delivery chap was so polite at such an early hour - it brought joy to my heart. Have no hesitation in staying here.

Room Tip: I think all must be very good.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pernicketyann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigRadBluEd, Manager at Radisson Blu Edwardian Heathrow Hotel, responded to this review, 29 June 2014
Dear Pernicketyann,

What a splendid review, thank you and see you again soon.


Regards


Craig Lawson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
157 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 28 June 2014

For the harried businessperson with the means, the Radisson Blu at Heathrow is a good choice overall. The rooms are decent, the cleanliness is outstanding, the amenities good. The Trunk Restaurant in the hotel has a more interesting menu than the usual business hotel. Owned by a Mr. Singh, most of the staff are Indian, and they all are very clearly committed to customer service. The biggest problem is a lack of English language skills on the part of some of the lower-level staff. We had truly outstanding service by the check-in desk and the concierge, both of whom were native English speakers, but a few tiresome glitches in the restaurant and with room service, caused in both cases by their inability to comprehend pretty basic English. Management might want to invest in some English language training for selected lower-level staff. The other problem was difficulty in getting breakfast as there was a loooong line into the dining room in the morning. Management might want to add at least one server and perhaps consider a few café-type tables in the large lobby restricted to coffee/tea and Danish service just for overflow breakfast times.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WashingtonTraveler21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigRadBluEd, Manager at Radisson Blu Edwardian Heathrow Hotel, responded to this review, 29 June 2014
Dear WashingtonTraveler21,

Thank you for the nice review, i have pm'd you to get a bit more information,

Regards

Craig Lawson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Blu Edwardian Heathrow Hotel

Property: Radisson Blu Edwardian Heathrow Hotel
Address: 140 Bath Road, Hayes UB3 5AW, England
Phone Number:
Region: United Kingdom > England > Greater London > Hayes
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Hayes
#3 Family Hotel in Hayes
#3 Luxury Hotel in Hayes
#3 Business Hotel in Hayes
Price Range (Based on Average Rates): £
Hotel Class:4 star — Radisson Blu Edwardian Heathrow Hotel 4*
Number of rooms: 459
Reservation Options:
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Also Known As:
Radisson Hotel Hayes
Radisson Hayes
Hayes Radisson
Radisson Blu Edwardian Heathrow Hotel Hayes, Greater London

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