All the staff from the time we arrived until we left were very helpful and polite. If it wasn't for the staff the visit would have been average. Rooms clean and comfortable. We stayed two nights.However, every time we needed to enter our room the key cards did not work. We were told to keep the key cards away from all mobiles which we did but still the keys did not make a difference. The first time this happened thought it was inconvenient but every time was beyond a joke.. We too were offered an upgrade for a small charge. This seems to be a pattern from other reviews.
If using the London Underground there is a bus stop about 100 meters which takes you to Hatton Cross for free. Go to bus stop E to get the bus back. Probably will not stay again.
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- Also Known As:
- Radisson Hotel Hayes
- Radisson Hayes
- Hayes Radisson
- Radisson Blu Edwardian Heathrow Hotel Hayes, Greater London