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“An excellent hotel right across the street from Heathrow” 4 of 5 bubbles
Review of Radisson Blu Edwardian Heathrow Hotel

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Radisson Blu Edwardian Heathrow Hotel
Ranked #4 of 12 Hotels in Hayes
ann arbor, mi
Level Contributor
154 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
“An excellent hotel right across the street from Heathrow”
4 of 5 bubbles Reviewed 2 August 2014

Am currently enjoying an excellent experience at the Radisson by Heathrow. (Do note that it was a ride from Terminal 4 and is technically outside of the airport). This is a large, very full service hotel: several restaurants, spa and fitness center, stores, concierge, conference and ball rooms, etc. we had an excellent check-in: the person at the desk spent 10 minutes orienting us both to the hotel and local eateries. He even walked us outside to offer directions. He pre-arranged our wakeup call and morning taxi. Our room was not ready on arrival, so we were offered a significant upgrade for a very modest fee; we took it and are in a large, clean and modern room. The food at the restaurant was very good.

  • Stayed August 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jermil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigRadBluEd, Manager at Radisson Blu Edwardian Heathrow Hotel, responded to this review, 3 August 2014
Dear jermil,

Thank you for the lovely review, see you again soon.

Regards


Craig
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,548 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Daniels, West Virginia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 August 2014 via mobile

This is probably the best hotel I've yet to stay in. The staff were so nice and accommodating, letting us check in hours early because we were tired. The room was great with a comfortable bed, big bathroom, modern television, tea set, ironing board, and great atmosphere.

The hotel also had a delicious, and reasonably priced, Indian restaurant as well as several other restaurants and bars.

The location is great for the airport, beware the shuttle is 5£ a person, but not great for central London of course. The facilities and wonderful staff were great and I would stay here again.

Stayed August 2014, travelled with family
Helpful?
Thank Tyler U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigRadBluEd, Manager at Radisson Blu Edwardian Heathrow Hotel, responded to this review, 3 August 2014
Dear Tyler U,


Thank you for the splendid review, see you again soon.

Regards


Craig
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
shropshire, United Kingdom
1 review
4 of 5 bubbles Reviewed 2 August 2014

I spent 4 nights here in Radisson Blu Edwardian, London Heathrow and I enjoyed my stay all through. I would have rated this hotel excellent but because of the following reasons I didn't. 1. the room was not dusted well the surfaces of most of the furniture were covered in dust and 2. one of the receptionist wasn't friendly at all. Breakfast was excellent.

  • Stayed July 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Radisson Hotels

Helpful?
Thank Miriam A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigRadBluEd, Manager at Radisson Blu Edwardian Heathrow Hotel, responded to this review, 3 August 2014
Dear Miriam A,

I have just pm'd you regarding your stay, i am sorry for the issue but i will rectify it.


Regards


Craig Lawson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 2 August 2014

Stayed at this Radisson as a Gold Elite Member on two separate occasions last week. I was upgraded to a business room on both occasions although was never sure if it was a true upgrade or not. If anyone can let me know the difference between a standard and a business room here that would be helpful.
The hotel reception and the bars look classy but I think the rooms although comfortable are starting to feel a little dated. It was odd on both occasions that I had to ring room service to get tea cups! Pretty odd and wondered if it is a ploy to get you to order something else. I just wanted a cuppa though. Any explanation would help. Also as Gold Elite i was due a welcome gift which wasn't acknowledged both times. They did offer me breakfast the first time - which i have to say was a nice touch - it was delicious too - in the very comfortable Trunk Bar. However, on the second occasion I was offered a glass of wine but this took an hour to arrive and i was woken up past midnight with it - suffice to say this wasn't really ideal.

  • Stayed July 2014, travelled on business
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Phil G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigRadBluEd, Manager at Radisson Blu Edwardian Heathrow Hotel, responded to this review, 10 August 2014
Dear Phil G,

Thank you for your review, could you supply me with a few more details, such as date of stay & name, so i can find out the rooms you were in? I have pm'd you.

With regards to the tea & Coffee cups, these are in the cabinet under the TV, its not a ploy to get you to spend extra i can assure you.

Also, with the welcome gifts, you mentioned that you did not receive anything but then said you were given breakfast & wine??

I do apologise for this, we should have given you a drinks voucher rather than sending a glass of wine up to you.

Did you mention any of this to anyone at the time?

Once i get your details, i will check to see if we have you down as a gold elite member.

I look forward to hearing from you.

Regards

Craig Lawson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Banksia Beach, Australia
1 review
5 of 5 bubbles Reviewed 2 August 2014

Excellent stay, great bar & food, comfy beds & helpful staff, what more could you want. There is a great bus service close to the hotel (free to T5 at Heathrow to join the London Express train which only takes 15 mins to London.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Radisson Hotels

Helpful?
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigRadBluEd, Manager at Radisson Blu Edwardian Heathrow Hotel, responded to this review, 3 August 2014
Dear Paul S,

Thanks for the kind review.

See you again soon.

Regards

Craig Lawson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jacksonville, Florida
Level Contributor
119 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 1 August 2014

The lobby and restaurants of this hotel are very nice. We enjoyed a very good dinner at their Indian restaurant. The room was spacious, comfortable and quiet. The hotel price was a great bargain. The only problem was that only one elevator worked in this large and crowded hotel.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank travlinman1946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigRadBluEd, Manager at Radisson Blu Edwardian Heathrow Hotel, responded to this review, 3 August 2014
Dear travlinman1946,

Thank you for the nice review, yes , one of our lifts went down which i am sorry about, it was fixed asap though.

See you again soon.

Regards

Craig Lawsonn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Globe, Arizona
Level Contributor
120 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
4 of 5 bubbles Reviewed 31 July 2014

I spent one night here when a flight was canceled and the next one left the following morning. All paid for by the airline, I can't complain: it's a classy hotel, with a magnificent lobby but average rooms.

Check in took a while but was friendly and courteous. I was offered (and refused) a paid upgrade. The room was relatively small and felt old. Everything was clean but felt dated. It's fine for one night, but I wouldn't want to stay here longer.

I had dinner at the Indian restaurant, which was a wonderful surprise. Excellent food, very nicely presented, superb service and very reasonable prices, too. Breakfast the following morning was the standard Radisson fare: tons of options, and very high quality. A great way to start the day.

  • Stayed July 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank TravellerJack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigRadBluEd, Manager at Radisson Blu Edwardian Heathrow Hotel, responded to this review, 1 August 2014
Dear travellerJack,

Thank you for the nice review, the title threw me a little , so i have pm'd you to find out what room you were in.

Regards


Craig Lawson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Blu Edwardian Heathrow Hotel

Property: Radisson Blu Edwardian Heathrow Hotel
Address: 140 Bath Road, Hayes UB3 5AW, England
Phone Number:
Region: United Kingdom > England > Greater London > Hayes
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Hayes
#3 Family Hotel in Hayes
#3 Luxury Hotel in Hayes
#3 Business Hotel in Hayes
Price Range (Based on Average Rates): £
Hotel Class:4 star — Radisson Blu Edwardian Heathrow Hotel 4*
Number of rooms: 459
Reservation Options:
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Also Known As:
Radisson Hotel Hayes
Radisson Hayes
Hayes Radisson
Radisson Blu Edwardian Heathrow Hotel Hayes, Greater London

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