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Reviews (5,420)
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2,156
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All reviewssteak and lobsterbijou barindian restaurantcar parknext morningan upgradepublic areasan early flightreception staffdays parkingclose to the airportthe buschecking instayed here for one nightnight's sleepan overnight staybath road
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Reviewed 13 August 2014

I usually expect a high standard from the Radisson and whilst this hotel was ok it did not have that edge. Everything you need with decent size rooms, places to eat and a good gym for its size. Staff not overly attentive on arrival, we struggled a little with our bags as no concierge in sight as we drew up in our taxi. Towel rail in the bathroom was controlled centrally and cannot be over ridden. Small things but slightly irritating. Stayed at the Sofitel at Gatwick and that had the edge on this. Good position though and the food was good. Serves its purpose and would consider it again.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels
Thank lilchic7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigRadBluEd, Manager at Radisson Blu Edwardian Heathrow Hotel, responded to this reviewResponded 14 August 2014

Dear lilchic7,

Thank you for your review, i have pm'd you for the date of stay & room number.

The towel rails can be controlled for the left hand side of the rail, but i will check this out, when i get more information from you.

Regards

Craig Lawson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2014

Really good service. Staff are friendly and the room was really nice. I was part of an event being held in the hotel and they did manage to put on a meal deal for attendees to keep the costs down, but still, bar was a bit pricey, but that's London for you...

  • Stayed: August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels
Thank Jabbathejack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigRadBluEd, Manager at Radisson Blu Edwardian Heathrow Hotel, responded to this reviewResponded 14 August 2014

Dear Jabbathejack,

Thank you for your review.

I'm glad you enjoyed Geekfest 2014, see you again soon.

Regards

Craig Lawson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2014

This is my fourth visit to this hotel. I always choose this hotel considering proximity from airport & work location. I was heart broken with the services received this time especially during check out & at Trunk restaurant.

  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels
Thank Prafulla D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigRadBluEd, Manager at Radisson Blu Edwardian Heathrow Hotel, responded to this reviewResponded 14 August 2014

Dear Prafulla D,

Thank you for your review, i have pm'd you.

You mention that this is your 4th visit to our Hotel, so i presume that previous visits have been lovely, Did you speak to anyone about your issues? as we could have helped at the time.

I look forward to hearing from you.

Regards

Craig Lawson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2014

Certainly not a cheap stay, but really nice rooms and beautiful central spaces. The only hotel food I had was breakfast, which was good, but perhaps a little sparse on vegetarian options. The hotel seems to expect you are arriving by car - you have to walk in the road just outside the entrance if you are coming from the nearby bus stop, for example.

  • Stayed: August 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels
Thank Alex M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigRadBluEd, Manager at Radisson Blu Edwardian Heathrow Hotel, responded to this reviewResponded 20 August 2014

Dear Alex M,

Thank you for your kind review, i have pm'd you too.

I hope to see you back soon.

Regards

Craig Lawson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2014

Hotel in good location let down by standard of european restaurant service and food. Indian restaurant excellent Front desk and concierge very helpful. Good parking for business or holiday trips. Rooms generally good standard including bathrooms

  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels
Thank AW3186338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigRadBluEd, Manager at Radisson Blu Edwardian Heathrow Hotel, responded to this reviewResponded 14 August 2014

Dear AW3186338,

Thank you for your review, i have pm'd you regarding your comments on our Restaurant.

I look forward to hearing from you.

Regards

Craig Lawson

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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