I had a double booking which I cancelled w/ the hotel but they have refused after 4 mos the hotel manager Vertika still insisit to my credit card co. to pay.I stay at the hotel at a better rate of $64 per nite with a reservation under my sister's name & cancelled my reservation under my name by phone. I have 3 phone records to London from Calif.that proves I called & she still wants me to pay $200.40 for 2 rooms for 1 nite. It is not my fault I was never e-mailed a cancellation number or given one on the spot. I keep calling for one. EUropean customer service is not quite like American customer srevice. The hotel had vacanies during my stay and manager told Chase Credit card that they lost business. Vancies signs were posted inside behind the fron desk and outside the hotel.
- Official Description (provided by the hotel):
- Ibis Hotel Heathrow is 1.2 Miles from terminals 1,2,3 & 4, and 4 miles from Terminal 5. The Hoppa bus goes every 20 minutes to & from the airport costing £5; take H6 from T1/2/3 or H56 from T4/5. There are also free local buses from Heathrow Central to Harlington Corner which is 2 min walk to hotel (buses 105/111/140). Central London is 15 minutes by train on Heathrow Express or 45min by tube on the Piccadilly line. Guests driving must register car at reception as we operate a ticketless carpark using ANPR cameras and parking costs £12 per day. Please use UB35AN for Satnav Ibis Hotel Heathrow offers 356 comfortable ensuite rooms, with Free Wifi, air-cooling, tea & coffee facilities and Freeview TV channels. Foggs Kitchen & Bar is located on the ground floor and is open 24 hours per day. Our breakfast buffer is served from 06:30-10:00 everyday, with a light continental breakfast served from 04:00 to 06:30 for early risers, or 10:00-12:00 for late risers. The bar menu is served midday to midnight with a range of international dishes, and the main restaurant is open 17:30 to 22:15 for dinner service. We also serve soft drinks and hot bar meals 24/7 - perfect if you are arriving from a late flight. ... more less
- Reservation Options:
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- Also Known As:
- Ibis London Heathrow Airport Hotel Hayes
- Ibis Hotel Hayes
- Accor London Heathrow Airport
- Ibis London Heathrow Airport Hayes, Greater London