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Ibis London Heathrow Airport
Ranked #6 of 15 Hotels in Hayes
GreenLeadersBronze level
Reviewed 20 January 2014

  • Stayed: January 2014, travelled solo
    • Value
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Review collected in partnership with Accorhotels.com
1  Thank ChristopherSHORT
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this reviewResponded 27 January 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2,004 - 2,010 of 4,559 reviews

Reviewed 19 January 2014

My 2 one night stays were peaceful.. There wasn't any sound of aeroplanes. The bed was extremely comfortable. It was good to have tea and coffee facilities, I did not use the restaurant so cannot comment upon the food, but the menu was varied, with vegetarian options. My early morning calls were prompt, and the Reception staff pleasant.

  • Stayed: January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Harriettafree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this reviewResponded 27 January 2014

Thank you for reviewing our hotel, I am pleased you had a good stay with us and we look forward to welcoming you back again soon.

Kind Regards,

Richard Lee
General Manager

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Reviewed 19 January 2014

Stayed at the Ibis Heathrow on a layover in early January: the rooms was well equipped and clean but had that musty, old smell you get in 1 and 2 star guesthouses -not what you expect from an Ibis. The restaurant was packed on the evening I arrived, and as such the one waiter was run off his feet. The food as always (for an Ibis) was average but no major complaints. The shuttle bus to the airport goes throughout the day at regular intervals, which is basically what most of the guests are there for. Value-wise, too, you can't fault it. If only they could get rid of that "old" smell...

  • Stayed: January 2014, travelled solo
    • Value
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Thank Djwill83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this reviewResponded 27 January 2014

Thank you for sharing your comments, I have noted your comments accordingly. I hope that we will have another opportunity to welcome you back to Ibis Heathrow.

Kind Regards,

Richard Lee
General Manager

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Reviewed 19 January 2014

Ibis London Heathrow hotel is nice and value for money hotel near Heathrow airport. The hotel is not luxurious, but it is clean, comfortable bads, professional services. It is easy to get to Heathrow airport by Hoppa bus or to Central Heathrow bus station by a local bus free of charge.

  • Stayed: December 2013, travelled solo
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Thank Mikemsk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this reviewResponded 27 January 2014

Thank you for your feedback, I am pleased you had a good stay with us and I hope you will choose Ibis Heathrow again next time you come to the UK

Kind Regards,

Richard Lee
General Manager

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Reviewed 19 January 2014

Excellent value for money, especially as it's London. Beds were clean and comfy. Staff were friendly. Sound proof windows meant an undisturbed sleep. Less than 30 minutes on the hopper bus to terminal 4? Perfect :)

  • Stayed: January 2014, travelled with friends
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Thank Makenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this reviewResponded 27 January 2014

Thank you for your 5 star review, I am delighted that you enjoyed your stay at Ibis Heathrow and I hope you will visit us again soon.

Kind Regards,

Richard Lee
General Manager

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Reviewed 18 January 2014

Ibis Heathrow airport i located near the airport. It takes around 10 minutes with bus getting there. There is a free airport bus, that stops near Marriot and it takes ca. 5 minutes walking to IBIS. There is as well a shuttle that costs 4 pund which stops in front of the hotel. It is a very old building. The room is quiet small. With dirty carpets on the floor. It is just suitable for waiting for your next flight.

  • Stayed: December 2013, travelled as a couple
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Thank Fershtet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this reviewResponded 25 January 2014

Thank you for sharing your feedback, but I am sorry that your experience did not meet your expectations of an Ibis on this occassion. I hope that you will visit us again for a better experience on your next visit.

Kind Regards,

Richard Lee
General Manager

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Reviewed 15 January 2014

nothing luxurious - but a comfortable bed and seems to have everything - bathroom has a multi-purpose soap/shampoo attached to wall so you may need to bring some conditioner if required. Reception helpful - our pull out bed got stuck but it was sorted out quickly. Room clean, warm and shower over bath. Fine for a one night stay especially with booking online early price. Free wifi in room.

  • Stayed: January 2014, travelled with family
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1  Thank wendy h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this reviewResponded 18 January 2014

Thank you for reviewing the hotel, I am pleased you had a good stay and found the hotel to be value for money. I hope that you will visit us again soon.

Kind Regards,

Richard Lee
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis London Heathrow Airport

Address: 112 Bath Road, Hayes UB3 5AL, England
Phone Number:
Region: United Kingdom > England > Greater London > Hayes
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Hayes
Price Range: £34 - £67 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London Heathrow Airport 3*
Number of rooms: 356
Official Description (provided by the hotel):
Ibis Hotel Heathrow is 1.2 Miles from terminals 1,2,3 & 4, and 4 miles from Terminal 5. The Hoppa bus goes every 20 minutes to & from the airport costing £5; take H6 from T1/2/3 or H56 from T4/5. There are also free local buses from Heathrow Central to Harlington Corner which is 2 min walk to hotel (buses 105/111/140). Central London is 15 minutes by train on Heathrow Express or 45min by tube on the Piccadilly line. Guests driving must register car at reception as we operate a ticketless carpark using ANPR cameras and parking costs £12 per day. Please use UB35AN for Satnav Ibis Hotel Heathrow offers 356 comfortable ensuite rooms, with Free Wifi, air-cooling, tea & coffee facilities and Freeview TV channels. Foggs Kitchen & Bar is located on the ground floor and is open 24 hours per day. Our breakfast buffer is served from 06:30-10:00 everyday, with a light continental breakfast served from 04:00 to 06:30 for early risers, or 10:00-12:00 for late risers. The bar menu is served midday to midnight with a range of international dishes, and the main restaurant is open 17:30 to 22:15 for dinner service. We also serve soft drinks and hot bar meals 24/7 - perfect if you are arriving from a late flight. ... more   less 
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Also Known As:
Ibis London Heathrow Airport Hotel Hayes
Ibis Hotel Hayes
Accor London Heathrow Airport
Ibis London Heathrow Airport Hayes, Greater London

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