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“Ibis”

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Ibis London Heathrow Airport
Ranked #6 of 15 Hotels in Hayes
GreenLeadersBronze level
Reviewed 18 June 2014

Room Tip: Better toilet commode.
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  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ibis Hotels
1  Thank Tomasz S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this reviewResponded 19 June 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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1,824 - 1,830 of 4,559 reviews

Reviewed 17 June 2014

Rooms remain the same size BUT the new beds and other small details have improved the units significantly. The staff also has a refreshed and welcoming attitude. The reception redesign and the adjoining new restaurant and bar areas offer a much more inviting and relaxed atmosphere. Been visiting this property for nearly ten years and had stopped for a pint just once. Last trip I lingered very pleasantly for nearly an hour. New WiFi policy is being introduced.
Menu may not have changed but the number of diners is up ten fold. I am headed back again this month!

Room Tip: Avoid the lower floor rooms facing the small parking area.
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  • Stayed: May 2014, travelled on business
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2  Thank mmi6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this reviewResponded 19 June 2014

Thank you for reviewing the hotel, and I am delighted that you liked the transformation since your last visit. I am not sure when you visited but we have recently launched a new menu too, which hopefully you will try next time! My team and I look forward to welcoming you back again soon.

Kind Regards,

Richard Lee
General Manager

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Reviewed 17 June 2014

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank KathMP
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this reviewResponded 18 June 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 17 June 2014

We used this hotel about a couple of years ago when flying out of Heathrow as its position was convenient for all Terminals.
As before, we found our room clean and tidy. The Restaurant evening meal had plenty of choice and our chosen dish was delicious and pleasantly served.
All staff were helpful and concerned for our wellbeing.
We booked about eight weeks ahead and enjoyed a very good discounted rate for the room.
The convenience of location, excellent staff relations and value made for a pleasant start to our holiday.

  • Stayed: June 2014, travelled as a couple
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Thank 2weekenders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this reviewResponded 18 June 2014

Thank you for sharing your review, I am pleased that once again you enjoyed your stay at Ibis Heathrow and we appriciate your kind comments. I hope that we will have the opportunity to welcome you back again soon.

Kind Regards,

Richard Lee
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2014

I stayed one night at pre-paid rate GBP49 only. What do you want? Actually, the hotel will give you standard ibis style service, room, and convenience. The bed is not as good as Premier Inn, but still had a good sleep. If you will go to Heathrow for flight or by tube to London, don't take Hoppa bus. Because Hoppa charge GBP5, but local bus is free! Route 105, 111 and 140 offers free travel within Heathrow central bus station to Harlington corner. Only 3 mins walks from hotel.

  • Stayed: June 2014, travelled on business
    • Value
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1  Thank Charles K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this reviewResponded 17 June 2014

Thank you for sharing your feedback, I am glad that you enjoyed your stay at Ibis Heathrow, and I hope that we will have the opportunity to welcome you back again soon.

Kind Regards,

Richard Lee
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2014

If you want a no frills, reasonably priced place at Heathrow, this is a good option. Its right next to the Heathrow bowl so there's something to do for the kids also. Parking is expensive so park around the back of the hotel on the roads in the evening as its free.

Restaurant is average and bar food as you would expect. Rooms are clean and the decor not too old so in all as I said - middle of the road!

Room Tip: Didn't notice any planes landing etc. whilst here.
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  • Stayed: November 2013, travelled on business
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Thank CityGuy1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this reviewResponded 17 June 2014

Thank you for reviewing the hotel, I am pleased that you had a good stay at Ibis Heathrow and I hope that you will visit us again in the near future.

Kind Regards,

Richard Lee
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2014

We had to stay near to Heathrow for an eraly flight. Ibis were Ideal. Clean, tidy and extensive facilities with food and drink on hand. Well priced for the location so well done Ibis. Thanks and should we have another holiday break entailing a flight from heathrow Ibis will be top priority for a stay.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ibis Hotels
1  Thank Jeff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this reviewResponded 15 June 2014

Thank you for sharing your experience with the Tripadvisor community. I am glad that you had a good stay at Ibis Heathrow and found the hotel to be good value for money. I hope that we will have the opportunity to welcome you back once again for a future stay.

Kind Regards,

Richard Lee
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis London Heathrow Airport

Address: 112 Bath Road, Hayes UB3 5AL, England
Phone Number:
Region: United Kingdom > England > Greater London > Hayes
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Hayes
Price Range: £34 - £67 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London Heathrow Airport 3*
Number of rooms: 356
Official Description (provided by the hotel):
Ibis Hotel Heathrow is 1.2 Miles from terminals 1,2,3 & 4, and 4 miles from Terminal 5. The Hoppa bus goes every 20 minutes to & from the airport costing £5; take H6 from T1/2/3 or H56 from T4/5. There are also free local buses from Heathrow Central to Harlington Corner which is 2 min walk to hotel (buses 105/111/140). Central London is 15 minutes by train on Heathrow Express or 45min by tube on the Piccadilly line. Guests driving must register car at reception as we operate a ticketless carpark using ANPR cameras and parking costs £12 per day. Please use UB35AN for Satnav Ibis Hotel Heathrow offers 356 comfortable ensuite rooms, with Free Wifi, air-cooling, tea & coffee facilities and Freeview TV channels. Foggs Kitchen & Bar is located on the ground floor and is open 24 hours per day. Our breakfast buffer is served from 06:30-10:00 everyday, with a light continental breakfast served from 04:00 to 06:30 for early risers, or 10:00-12:00 for late risers. The bar menu is served midday to midnight with a range of international dishes, and the main restaurant is open 17:30 to 22:15 for dinner service. We also serve soft drinks and hot bar meals 24/7 - perfect if you are arriving from a late flight. ... more   less 
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Also Known As:
Ibis London Heathrow Airport Hotel Hayes
Ibis Hotel Hayes
Accor London Heathrow Airport
Ibis London Heathrow Airport Hayes, Greater London

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