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“A good stopover hotel” 5 of 5 bubbles
Review of Ibis London Heathrow Airport

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Ibis London Heathrow Airport
Ranked #6 of 12 Hotels in Hayes
GreenLeadersBronze level
Great Britain
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“A good stopover hotel”
5 of 5 bubbles Reviewed 24 June 2014 via mobile

I stayed here in April after a bus journey and before a long haul flight. It seemed reasonable at the time of booking. As usual the rooms are well serviced, clean and comfortable. I had not included breakfast in my package so paid additional for this and also ate a meal the night before which was fine. I realise this is London but thought the hotel had become more expensive considering its distance from the airport. All in all a good stay.

  • Stayed April 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RachelGreatBritain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review, 25 June 2014
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon.

Kind Regards,

Richard Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,142 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (423)
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English first
Dublin, Ireland
Level Contributor
71 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 17 June 2014

Rooms remain the same size BUT the new beds and other small details have improved the units significantly. The staff also has a refreshed and welcoming attitude. The reception redesign and the adjoining new restaurant and bar areas offer a much more inviting and relaxed atmosphere. Been visiting this property for nearly ten years and had stopped for a pint just once. Last trip I lingered very pleasantly for nearly an hour. New WiFi policy is being introduced.
Menu may not have changed but the number of diners is up ten fold. I am headed back again this month!

Room Tip: Avoid the lower floor rooms facing the small parking area.
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  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank mmi6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review, 19 June 2014
Thank you for reviewing the hotel, and I am delighted that you liked the transformation since your last visit. I am not sure when you visited but we have recently launched a new menu too, which hopefully you will try next time! My team and I look forward to welcoming you back again soon.

Kind Regards,

Richard Lee
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nr Bristol
Level Contributor
84 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 17 June 2014

We used this hotel about a couple of years ago when flying out of Heathrow as its position was convenient for all Terminals.
As before, we found our room clean and tidy. The Restaurant evening meal had plenty of choice and our chosen dish was delicious and pleasantly served.
All staff were helpful and concerned for our wellbeing.
We booked about eight weeks ahead and enjoyed a very good discounted rate for the room.
The convenience of location, excellent staff relations and value made for a pleasant start to our holiday.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 2weekenders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review, 18 June 2014
Thank you for sharing your review, I am pleased that once again you enjoyed your stay at Ibis Heathrow and we appriciate your kind comments. I hope that we will have the opportunity to welcome you back again soon.

Kind Regards,

Richard Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 16 June 2014

I stayed one night at pre-paid rate GBP49 only. What do you want? Actually, the hotel will give you standard ibis style service, room, and convenience. The bed is not as good as Premier Inn, but still had a good sleep. If you will go to Heathrow for flight or by tube to London, don't take Hoppa bus. Because Hoppa charge GBP5, but local bus is free! Route 105, 111 and 140 offers free travel within Heathrow central bus station to Harlington corner. Only 3 mins walks from hotel.

  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Charles K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review, 17 June 2014
Thank you for sharing your feedback, I am glad that you enjoyed your stay at Ibis Heathrow, and I hope that we will have the opportunity to welcome you back again soon.

Kind Regards,

Richard Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis London Heathrow Airport

Property: Ibis London Heathrow Airport
Address: 112 Bath Road, Hayes UB3 5AL, England
Phone Number:
Region: United Kingdom > England > Greater London > Hayes
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Hayes
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ibis London Heathrow Airport 3*
Number of rooms: 356
Official Description (provided by the hotel):
Ibis Hotel Heathrow is 1.2 Miles from terminals 1,2,3 & 4, and 4 miles from Terminal 5. The Hoppa bus goes every 20 minutes to & from the airport costing £5; take H6 from T1/2/3 or H56 from T4/5. There are also free local buses from Heathrow Central to Harlington Corner which is 2 min walk to hotel (buses 105/111/140). Central London is 15 minutes by train on Heathrow Express or 45min by tube on the Piccadilly line. Guests driving must register car at reception as we operate a ticketless carpark using ANPR cameras and parking costs £12 per day. Please use UB35AN for Satnav Ibis Hotel Heathrow offers 356 comfortable ensuite rooms, with Free Wifi, air-cooling, tea & coffee facilities and Freeview TV channels. Foggs Kitchen & Bar is located on the ground floor and is open 24 hours per day. Our breakfast buffer is served from 06:30-10:00 everyday, with a light continental breakfast served from 04:00 to 06:30 for early risers, or 10:00-12:00 for late risers. The bar menu is served midday to midnight with a range of international dishes, and the main restaurant is open 17:30 to 22:15 for dinner service. We also serve soft drinks and hot bar meals 24/7 - perfect if you are arriving from a late flight. ... more   less 
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Also Known As:
Ibis London Heathrow Airport Hotel Hayes
Ibis Hotel Hayes
Accor London Heathrow Airport
Ibis London Heathrow Airport Hayes, Greater London

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